Samsung SSA-P400T/EXP Problem, No communication is available, When the system is in sync with

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PROBLEM

 

 

 

 

ACTION

 

 

 

 

 

 

 

 

 

 

 

No communication is available

1) Check the communication settings between the PC application and the device.

when the system is in sync with the

- Check the board ID (COMM address) and match it with that of the PC application.

PC.

- Specify a unique board ID (COMM address) for each of the multiple devices.

 

 

- Check the baud rate if it matches with the PC application.

 

 

 

- If you initialize the device, it will be defaulted to 9,600bps.

 

 

- Check if the communication port of the PC matches that of the PC application.

 

- Check the communication settings of the PC application.

 

 

 

 

Parity Bit : NONE, Data Bit: 8bit, Stop Bit: 1bit

 

 

 

 

 

2) Check the connection status of RS-232 and RS-422.

 

 

 

 

 

 

 

 

 

RS-232

 

RS-422 (Independent Communication)

 

 

 

 

 

 

 

 

 

 

 

SSA-P400

PC

 

SSA-P400

 

RS-232/RS-422

PC

 

 

 

 

 

Converter

 

 

 

 

 

 

 

 

 

 

 

TX Port

RX

 

RX(-)

 

 

TX(-)

 

 

 

RX Port

TX

 

RX(+)

 

 

TX(+)

Connected to the

 

 

 

 

 

 

 

 

 

RS-232 cable of the

 

 

GND

GND

 

TX(-)

 

 

RX(-)

 

 

 

 

 

converter

 

 

 

 

 

TX(+)

 

 

RX(+)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Rs-422 (Multi-Unit Communication)

 

 

 

SSA-P400

SSA-P400

 

RS-232/RS-422

PC

 

 

RX(-)

RX(-)

 

 

TX(-)

 

 

 

 

RX(+)

RX(+)

 

 

TX(+)

 

Connected to the

 

 

 

 

 

 

 

 

 

RS-232 cable of the

 

 

TX(-)

TX(-)

 

 

RX(-)

 

 

 

 

 

 

converter

 

 

 

 

 

 

 

 

 

 

 

TX(+)

TX(+)

 

 

RX(+)

 

 

 

 

For RS-422 communications, install a termination resistor at the point where the

 

 

system is connected to the RS-422/RS-232 converter of the PC.

 

 

 

(Install a 120Ω termination resistor between the RX+ and the RX- terminals on the

 

 

device side, another 120Ω between the TX+ and the TX- terminals; the same

 

 

should be done to the converter. If you are not sure about the wiring, contact the

 

 

customer service for your help.)

 

 

 

 

 

 

 

If the problem persists after you followed the instructions above, this may be caused

 

 

by the defective of an internal circuit. Contact the customer service.

 

¼If no communication is established after you tried to do so with multiple devices, pick just one device and connect it to the RS-232/RS-422 converter, and to the PC. Then, check if there is any communication available.

TROUBLESHOOTING

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Contents Please visit our website Access Control PanelSafety information Safety informationImportant Safety Instructions Contents Product introduction FeaturesDoor Open Alarm and Forced Door Open Alarm Input Port Format SetupSettings Holiday SetupMain Unit WHAT’S IncludedCD Manual Switch Board ID SetupSwitch System after the initialization Output Relay #1 ~ Address Setup 5V for any output occurrence SwitchInput LED Indicator IndicatoradditionallySignal occurs Buzzer control settingsBoard Connector used to connect to the main boardInput port #9 Input port #8Input port #10 Input port #11Host P.C Cable SelectionTermination Resistor Connecting the Termination Resistor and DiodeBypass Diode Connection Termination Resistor in RS-485 CommunicationEARTH-GROUNDING the Communication Cables Installation and external connectionPower Connection POWER, READER, and I/O ConnectionReader Connection Exit Button Connection Input #1, Input #3 Input ConnectionDC +12V GND Output ConnectionRS-232 Communication Port Connection Communication Line ConnectionHost PC Check the location of the communication portHost RS-422 Communication Port Connection StandaloneTX+ RX+TX+ RX+ RS-422 Communication Port Connection Multiple UnitsHUB TCP / IP TCP/IP Communication Port ConnectionTCP/IP Communication Configuration TCP/IP ConnectionSwitches simultaneously Initializing the system using the Initialize switchInitialization System InitializationYou can specify between 0 and 255 for the board ID Board ID SettingTroubleshooting TroubleshootingProblem Action When the system is in sync with ProblemNo communication is available Product specifications Product SpecificationsCorrect disposal of batteries in this product
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