Samsung VCR8930L3R/XET Troubleshooting, Checklist Before SVC Calls, Symptom, Measure to Take

troubleshooting

CHECKLIST BEFORE SVC CALLS

Symptom		Checklist			Measure to Take
Vacuum cleaning	•	Is the dust bin assembled?		• Install the dust bin.
robot does not	•	Is the Power Switch turned on?		• Turn on the Power Switch.
operate at all before
cleaning.	•	Is cleaning mode	in the display	•	Press the	button. (To turn it
		panel turned on?			off, press and hold the		button
					down for 3 seconds or longer.)
	•	Is the battery level fl ashing only		• Lift up the vacuum cleaning robot,
		one level and is ‘Lo’ displayed in			and manually dock the vacuum
		the display panel?			cleaning robot onto the charger to
					charge it.
	•	Vacuum cleaning robot will not		• Replace the batteries in the remote
		operate when the battery in the			control. (AAA type)
		remote control is depleted.
Vacuum cleaning	•	Is the battery level fl ashing only		• Lift up the vacuum cleaning robot,
robot stopped		one level and is ‘Lo’ displayed in			manually dock the robot onto the
operating while		the display panel?			charger to charge it.
cleaning.	•	Has the vacuum cleaning robot		• Turn off the Power Switch and
		become hooked on wires on the			remove the wires.
		fl oor?
	•	Is the vacuum cleaning robot stuck		• Turn off the Power Switch and
		to the fl oor where there is a height			move the cleaning vacuum
		difference?			cleaning robot to another place to
	-	The driving wheel is lifted.			clean.
	•	Is there a thin towel (cloth)		• Turn off the Power Switch and
		wrapped around the driving wheel?			remove the thin towel.
	•	Is the vacuum cleaning robot stuck		• Turn off the Power Switch and
		on the doorsill?			move the vacuum cleaning robot
					to another place to clean.
The suction power is	•	Check whether the dust bin is full		• Stop the vacuum cleaning robot
weak while cleaning.		of dust.			and empty the dust bin.
	•	Check whether the suction inlet is		• Turn off the Power Switch and
		clogged by foreign substances.			remove the foreign substances on
					the suction inlet.
	•	Check whether the fi lter is clogged.		•	Clean the fi lter well.

40_ troubleshooting