Samsung FTQ352IWUX/ZAM Areas, Discoloration on, Cooktop, Frequently cycles on, Off Oven will not

Page 51

PROBLEM

POSSIBLE CAUSE

 

SOLUTION

 

 

 

 

Areas of

Food spillover was not cleaned.

•

Refer to the section on care and cleaning

discoloration on the

 

 

of the glass cooktop on page 43.

cooktop

 

 

 

The surface is hot and the model

•

This is normal. The surface may appear

 

features a light-colored cooktop.

 

discolored when it is hot. This is temporary

 

 

 

and will disappear as the glass cools.

 

 

 

 

The surface unit

This is normal.

•

The element will cycle on and off to

frequently cycles on

 

 

maintain the heat setting.

and off.

 

 

 

 

 

 

 

The oven will not

The range is not completely

•

Make sure the electrical plug is inserted

turn on.

plugged into the electrical outlet.

 

into a live, properly grounded outlet.

 

 

 

 

 

A fuse in your home may be blown

•

Replace the fuse or reset the circuit

 

or the circuit breaker tripped.

 

breaker.

 

 

 

 

 

The oven controls have been set

•

See the chapter on operating the oven.

 

improperly.

 

 

 

 

 

 

 

The oven is too hot.

•

Allow the oven to cool.

 

 

 

 

The appliance will

The appliance is not completely

•

Make sure the power cord is plugged into

not turn on.

plugged into the electrical outlet or

 

a live, properly grounded outlet. Check the

 

a fuse in your home may be blown

 

fuse and circuit breakers.

 

or the circuit breaker tripped.

 

 

 

 

 

 

 

Incomplete service wiring.

•

Call for service.

 

 

 

 

 

Power outage.

•

Check to see if the house lights will turn

 

 

 

on. If required, call your local electric

 

 

 

company for service.

 

 

 

 

The oven light will

The light bulb is loose or defective.

•

Tighten or replace the bulb.

not turn on.

 

 

 

The switch operating light is

•

Call for service.

 

 

broken.

 

 

 

 

 

 

Oven smokes

The control has not been set

•

Refer to the section on setting oven

excessively during

properly.

 

controls.

broiling.

 

•

Make sure the oven door is opened to the

 

 

 

 

 

broil stop position.

 

 

 

 

 

The meat has been placed too

•

Reposition the rack to provide proper

 

close to the element.

 

clearance between the meat and the

 

 

 

element. Preheat the broil element for

 

 

 

searing.

 

The meat has not been properly

•

Remove the excess fat from the meat. Cut

 

prepared.

 

away fatty edges that may curl, leaving the

 

 

 

lean intact.

 

 

 

 

 

The insert on the broiler pan has

•

Position the insert on the pan so that

 

been positioned upside down,

 

the ribs are up and the slots are down,

 

preventing the grease from

 

allowing the grease to drip into the pan.

 

draining.

 

 

 

 

 

 

 

Grease has built up on oven

•

Regular cleaning is necessary when

 

surfaces.

 

broiling frequently.

 

 

 

 

Food does not bake

The oven controls have not been

•

See the chapter on operating the oven.

or roast properly.

set correctly.

 

 

 

 

 

 

 

The oven rack has been positioned

•

See the section on using the oven racks

 

incorrectly or is not level.

 

on page 21.

 

 

 

 

 

Incorrect cookware or cookware of

 

 

 

improper size being used.

 

 

 

 

 

 

 

The oven sensor needs to be

•

See the section on adjusting the

 

adjusted.

 

thermostat on page 35.

 

 

 

 

06 TROUBLESHOOTING

Troubleshooting _51

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Contents Electric Range Latest in heat-distribution technology Features of your new rangeSafety Symbols Important safety instructionsNever use your appliance for warming or heating the room For Your SafetyChild safety Surface Cooking Units Oven SELF-CLEANING Ovens Disposing of the packaging material When flaming foods under the hood, turn the fan onContents Introducing your new range OverviewWHAT’S Included with Your Range During Cooking Surface cookingAbout the radiant surface elements Before CookingHot surface indicator Location of the radiant surface elements and controlsCooking areas Recommended settings Single surface unit control knob left rear, right rearDual surface unit control knob left front, right front Level Using the warming centerSurface warmer will not glow red like the cooking elements Press the Warming Center ON/OFF padUsing the Proper Cookware Choosing the Proper CookwareCorrectincorrect Preventing other damage CleaningPreventing marks and scratches Preventing stainsAbout the warming drawer Using the warming drawerTurning the Warming Drawer on or OFF LevelsLow Medium High TyPE of Food Oven Control Panel Operating the ovenPress the SET/START or Clock AM/PM pad Setting the ClockHow to set the clock How to change between a 12-hour and 24-hour displayFeature Minimum Maximum Minimum and Maximum SettingsSetting the Kitchen Timer How to set the timerBaking layer cakes Using the Oven RacksBefore using the racks Oven rack positionsHow to set the thermostat How to adjust the thermostat while cookingBaking How to set the oven for convection baking Convection BakingTips for convection baking Breads Recommended convection baking guidePie CookiesConvection Roasting How to set the oven for convection roastingLamb Recommended convection roasting guidePork PoultryTimed Cooking How to set the oven for timed cookingHow to set the oven for delay timed cooking Delay Timed CookingBroil stop position Using the broil panHow to set the oven for broiling BroilingRecommended broiling guide Using the Custom Cook Feature How to record a recipe settingHow to recall a setting Proofing How to set the oven for proofi ngUsing the Keep Warm Function How to use the keep warm featureTurning the Oven Light on and OFF Extra Features Fahrenheit or Celsius temperature selectionHour energy saving Thermostat adjustment Convection auto conversion featureControl lockout Sound on/offFor use on the Jewish Sabbath & Holidays Setting the SabbathSELF-CLEANING Before a self-cleaning cycleMaintaining your appliance After a self-cleaning cycle How to set the oven for self-cleaningHow to delay the start of self-cleaning How to turn off the self-cleaning featureSTEAM-CLEANING How to set the oven for steam-cleaningAfter a steam-cleaning cycle Oven vent Care and Cleaning of the OvenCleaning painted parts and decorative trim Cleaning stainless steel surfacesCleaning the broil pan and insert Oven racksOven door Removing heavy, burned-on residue Care and Cleaning of the Glass CooktopNormal daily use cleaning Removing burned-on residuePotential for permanent damage to the glass surface Cleaning the cooktop sealCleaning sugary spills and melted plastic Removing metal marks and scratchesLocked position Unlocked position How to remove the doorHow to replace the door Removing and Replacing the Oven Door Unlocked position Locked position How to remove the warming drawer How to replace the warming drawer Removing and Replacing the Warming DrawerChanging the Oven Light Troubleshooting Problem Possible Cause SolutionCode Cause Frequently cycles on AreasDiscoloration on CooktopNot open after a Self-cleaning cycle Temperature is tooSelf-clean Cleaning cycleEmitting from Oven not clean afterSteam from the vent Burning or oily odorPage Page Questions or COMMENTS?
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