Samsung AQ12NBMD2/XSV, AQ12NBMDXSV manual Solving Common Problems

Page 23

Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

 

 

The air conditioner does not operate at all

Check that the breaker used for the air conditioner is switched on.

Check that the 5 Way indicator on the indoor unit is on;

if necessary press the (On/Off) button on the remote control.

Check whether the TIMER indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 18 and 19 for further details)

The air conditioner does not operate with the remote control

Check that there are no obstacles between you and the indoor unit.

Check the remote control batteries.

Check that you are close enough to the indoor unit (seven metres/ yards or less).

No beep is heard when you press the (On/Off) on the remote control

Check that you are pointing the remote control at the remote control sensor in the right of the indoor unit.

Replace the remote control batteries if necessary.

The air conditioner does not cool or heat

Check that the correct operating mode has been selected (AUTO, COOL, HEAT).

The room temperature may be too low or too high.

Dust may be blocking the air filter guard; refer to page 22 for cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

Check that the required temperature has been set correctly.

Increase the fan speed.

If the air flow is directed downwards, use the remote control to direct it upwards.

The fan speed does not change

Check that the operating mode is set to COOL, HEAT or FAN ; in the

when you press the

button

AUTO mode, the fan speed changes automatically and in the

 

 

 

 

DRY mode, it is set to AUTO.

 

 

 

 

The air flow direction does not

Check that the air conditioner has been switched on; if necessary,

change when you press the

press the

(On/Off) button on the remote control.

 

 

button

 

 

 

 

 

 

 

 

 

The timer is not correctly triggered

Check that the timer has been programmed correctly;

 

 

 

 

see pages 18 and 19

 

 

 

 

 

Odour is permeated in the room

Air the room.

 

during air conditioning

 

 

 

 

 

 

 

 

 

E-23

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Contents OWNER’S Instructions Safety Precautions Contents Indoor Unit View of the UnitAir InletRear Air Outlet Connection Valve Remote Control Buttons and Display Getting Started Inserting the Remote Control Batteries Way Function Even though you have lost your remote controlUsing with the indoor unit Selecting with the Remote ControlSET Temp Selecting the Automatic Operating ModeCooling Your Room Heating Your Room Except the cooling only models You can select the Heat mode only in the heat pump modelsChanging the Room Temperature Quickly Removing Excess Humidity Airing Your Room Recommendation Adjusting the Air Flow Direction VerticallyAdjusting the Air Flow Direction Horizontally Minutes to 24 hours Setting the On TimerTo Cancel the On Timer To Cancel the Off Timer Setting the Off TimerTo Cancel the Sleep Timer Setting the Sleep TimerTopic Recommendation Operating RecommendationsHave switched off the breaker used for the unit Temperature and Humidity RangesCleaning Your Air Conditioner Mode Outdoor Temperature Indoor Temperature Indoor HumiditySolving Common Problems Model Indoor unit Power Supply Installing a Filter OptionTechnical Specifications Installation Manual Safety Precautions Fixing the Unit in Position Indoor Unit Deciding Where to Install the Air ConditionerMm or more Accessories in the Indoor Unit Case Air Conditioner and AccessoriesThen follow Steps Fixing the Installation PlateCooling only models Connecting the Assembly CablePurging the Unit Heat pump modelsTo install the drain hose, proceed as follows Installing and Connecting the Indoor Unit Drain HosePipe Installing and Connecting the Indoor Unit Assembly PipingUneven Thickness Cutting/Extending the PipingOne electric cable must be connected to the outdoor unit Connecting the Cables to the Outdoor UnitChecking Correct Earthing Fixing the Unit in Position If you have used Then Connecting Up and Purging the CircuitUse Vacuum Pump as shown at the figure Performing Leak Tests To check for gas leaks on Then, using a leak detector CheckPlacing the Indoor Unit in Position Checking and Testing Operations Explaining Operations to the Owner This AIR Conditioner is Manufactured by