Troubleshooting
Troubleshooting
Problem | Cause | Action |
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Heating including | The oven may not work, | Put one cup of water in a |
the Warm function | too much food is being | |
does not work | cooked, or improper | run the microwave for |
properly. | cookware is being used. | minutes to check whether the |
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| water is heated. Reduce the |
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| amount of food and start the |
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| function again. Use a cooking |
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| container with a flat bottom. |
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The thaw function | Too much food is being | Reduce the amount of food |
does not work. | cooked. | and start the function again. |
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The interior light | The door has been left | The interior light may |
is dim or does not | open for a long time. | automatically turn off when |
turn on. |
| the Eco function operates. |
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| Close and reopen the door or |
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| press the STOP/ECO button. |
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| The interior light is | Clean the inside of the oven |
| covered by foreign | and check again. |
| matter. |
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A beeping sound | If the Auto Cook function | After turning over the food, |
occurs during | is being used, this | press the START/+30s button |
cooking. | beeping sound means | again to restart operation. |
| it's time to turn over the |
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| food during thawing. |
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The oven is not | The oven is installed on | Make sure the oven is installed |
level. | an uneven surface. | on flat, stable surface. |
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There are sparks | Metal containers are used | Do not use metal containers. |
during cooking. | during the oven/thawing |
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| functions. |
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When power is | The door is not properly | Close the door and check |
connected, the | closed. | again. |
oven immediately |
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starts to work. |
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26 English |
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| Problem | Cause | Action |
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There is electricity | The power or power | Make sure the power and | |
coming from the | socket is not properly | power socket are properly | |
oven. | grounded. | grounded. | |
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1. | Water drips. | There may be water or | Let the oven cool and then |
2. | Steam emits | steam in some cases | wipe with a dry dish towel. |
| through a door | depending on the food. |
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| crack. | This is not an oven |
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3. | Water remains | malfunction. |
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| in the oven. |
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| There is not sufficient | Keep the ventilation space | |
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| ventilation space for the | specified in the product |
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| oven. | installation guide. |
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The brightness | Brightness changes | Power output changes during | |
inside the oven | depending on power | cooking are not malfunctions. | |
varies. | output changes according | This is not an oven | |
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| to function. | malfunction. |
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Cooking is finished, | To ventilate the oven, the | This is not an oven | |
but the cooling fan | cooling fan continues to | malfunction. | |
is still running. | run for about 3 minutes |
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| after cooking is complete. |
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Turntable |
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While turning, the | There is no roller ring, | Install the roller ring and then | |
turntable comes | or the roller ring is not | try again. | |
out of place or | properly in place. |
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stops turning. |
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The turn table | The roller ring is not | Adjust the amount of food and | |
drags while | properly in place, there | do not use containers that are | |
turning. | is too much food, or the | too large. | |
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| container is too large and |
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| touches the inside of the |
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| microwave. |
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