Samsung MS22M8054AK/EE, MS22M8054AW/EE manual Troubleshooting

Problem	Cause	Action
Heating including	The oven may not work,	Put one cup of water in a
the Warm function	too much food is being	microwave-safe container and
does not work	cooked, or improper	run the microwave for 1-2
properly.	cookware is being used.	minutes to check whether the
		water is heated. Reduce the
		amount of food and start the
		function again. Use a cooking
		container with a flat bottom.
The thaw function	Too much food is being	Reduce the amount of food
does not work.	cooked.	and start the function again.
The interior light	The door has been left	The interior light may
is dim or does not	open for a long time.	automatically turn off when
turn on.		the Eco function operates.
		Close and reopen the door or
		press the STOP/ECO button.
	The interior light is	Clean the inside of the oven
	covered by foreign	and check again.
	matter.
A beeping sound	If the Auto Cook function	After turning over the food,
occurs during	is being used, this	press the START/+30s button
cooking.	beeping sound means	again to restart operation.
	it's time to turn over the
	food during thawing.
The oven is not	The oven is installed on	Make sure the oven is installed
level.	an uneven surface.	on flat, stable surface.
There are sparks	Metal containers are used	Do not use metal containers.
during cooking.	during the oven/thawing
	functions.
When power is	The door is not properly	Close the door and check
connected, the	closed.	again.
oven immediately
starts to work.

	Problem	Cause	Action
There is electricity		The power or power	Make sure the power and
coming from the		socket is not properly	power socket are properly
oven.		grounded.	grounded.
1.	Water drips.	There may be water or	Let the oven cool and then
2.	Steam emits	steam in some cases	wipe with a dry dish towel.
	through a door	depending on the food.
	crack.	This is not an oven
3.	Water remains	malfunction.
	in the oven.
		There is not sufficient	Keep the ventilation space
		ventilation space for the	specified in the product
		oven.	installation guide.
The brightness		Brightness changes	Power output changes during
inside the oven		depending on power	cooking are not malfunctions.
varies.		output changes according	This is not an oven
		to function.	malfunction.
Cooking is finished,		To ventilate the oven, the	This is not an oven
but the cooling fan		cooling fan continues to	malfunction.
is still running.		run for about 3 minutes
		after cooking is complete.
Turntable
While turning, the		There is no roller ring,	Install the roller ring and then
turntable comes		or the roller ring is not	try again.
out of place or		properly in place.
stops turning.
The turn table		The roller ring is not	Adjust the amount of food and
drags while		properly in place, there	do not use containers that are
turning.		is too much food, or the	too large.
		container is too large and
		touches the inside of the
		microwave.

English  25

Troubleshooting

MS22M8054AW_EE_DE68-04445F-01_EN.indd 25

2017-11-29 ￿￿ 6:35:57