Samsung RFG29PEPN1/SML manual Troubleshooting

troubleshooting

PROBLEM	SOLUTION
The refrigerator	• Check that the power plug is properly connected.
	• Check if the set temperature on the digital display is warmer than the freezer or
does not work at all
		fridge inner temperature. If it is, set the refrigerator colder.
or it does not chill
	•	Is the refrigerator in direct sunlight or located near a heat source?
sufficiently.	•	Is the back of the refrigerator too close to the wall, preventing proper ventilation?
The food in the	• Check if the set temperature on the digital display is too low.
	• Try setting the refrigerator to a warmer temperature.
fridge is frozen.
	• Is the temperature in the room too low? Set the refrigerator warmer.
	• Did you store the food which is juicy in the coldest part of the refrigerator? Try
		moving those items to the other shelves in the fridge instead of keeping them in the
		colder areas or bins.
You hear unusual	• Check that the refrigerator is level and stable.
	• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
noise or sounds.
	• Try moving the back of the refrigerator at least 2 inches from the wall.
	• Was anything dropped behind or under the refrigerator?
	• If you hear a “ticking” sound from inside the refrigerator, this is normal. It occurs
		because various parts contract or expand in response to temperature changes in
		the refrigerator interior.
	• If it sounds as if something is hitting something else inside the refrigerator, this is
		normal. The sound is caused by the compressor operating at high capacity.
The cabinet-door	• Some heat is normal as anti-condensators are installed in the vertical hinged section
		of the refrigerator to prevent condensation.
sealing area of the
	• Is the refrigerator door ajar? Condensation can occur when you leave the door open
appliance is hot and
		for a long time.
condensation is
occurring.
Ice Maker is not	• Did you wait for 12 hours after installation of the water supply line before making
		ice?
producing ice.
	• Is the water line connected and the shut-off valve opened?
	• Did you manually stop the ice making function?
	• Is the freezer temperature too warm? Try setting the freezer temperature lower.
You can hear water	• This is normal. The bubbling comes from refrigerant circulating through the
		refrigerator.
bubbling in the
refrigerator.
There is a bad smell	• Check for spoiled food.
	•	Foods with strong odors (for example, fish) should be tightly covered.
in the refrigerator.
	• Clean out your freezer periodically and throw away any spoiled or suspicious food.
Frost forms on the	• Is the air vent blocked? Remove any obstructions so air can circulate freely.
	•	Allow sufficient space between the stored foods for efficient air circulation.
walls of the freezer.
	• Is the freezer drawer closed properly?
Water dispenser is	•	Is the water line connected and the shut-off valve opened?
not functioning.	•	Has the water supply line tubing been crushed or kinked?
	• Make sure the tubing is free and clear of any obstruction.
	• Is the water tank frozen because the fridge temperature is too low?
		Try selecting a warmer setting on the Digital display.
Auto close system	•	Is there an imbalance between the right and left parts of the door?
does not work with	•	Open and close the door smoothly 1~2 times. After you do this, the auto close
the freezer door.		system usually works properly again.
	• Try opening the door smoothly to avoid unbalancing the right and the left part of the
		door.
22_ troubleshooting

DA99-03957C-06.indb 22 2015. 5. 7.

�� 3:51