Napoleon Fireplaces NPS40, NPI40 manual Warranty, Conditions And Limitations

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WARRANTY

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NAPOLEON ® Pellet Heaters are manufactured under the strict Standard of the World Recognized

ISO 9001 : 2000 Quality Assurance Certificate.

NAPOLEON ® products are designed with superior components and materials, assembled by trained craftsmen who take great pride in their work. The complete fireplace is thoroughly inspected by a qualified technician before packaging to ensure that you, the customer, receives the quality product that you expect from NAPOLEON ®.

NAPOLEON PELLET HEATERS PRESIDENT'S LIFETIME LIMITED

WARRANTY

The following materials and workmanship in your new NAPOLEON® Pellet Heater are warranted against defects for as long as you own the heater. This covers: the pellet hopper, outer shell, ceramic glass (thermal breakage only) and ash drawer.

The combustion chamber and heat exchanger are warranted against defects for a period of five years. All other wearable parts and electrical components such as blowers, thermal switches and burn pot are covered and Napoleon® will provide replacement parts free of charge during the first year of the limited warranty.

Labour related to warranty repair is covered free of charge during the first year. Repair work, however, requires the prior approval of an authorized company official. Labour costs to the account of NAPOLEON® are based on a predetermined rate schedule and any repair work must be done through an authorized NAPOLEON® dealer.

CONDITIONS AND LIMITATIONS

NAPOLEON® warrants its products against manufacturing defects to the original purchaser only -- i.e., the individual or legal entity (registered customer) whose name appears on the warranty registration card fi led with NAPOLEON® -- provided that the purchase was made through an authorized NAPOLEON® dealer and is subject to the following conditions and limitations:

This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives.

The Pellet Heater must be installed by an authorized service technician or contractor. Installation must be done in accordance with the installation instructions included with the product and all local and national building and fi re codes.

This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect. Operating heater on high for extended periods of time, is neglect. Parts installed from other manufacturers will nullify this warranty.

This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and chemical cleaners nor chipping on porce- lain enamel parts, nor any venting components used in the installation of the fi replace.

In the fi rst year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions.

After the fi rst year, with respect to the President's Limited Lifetime Warranty, NAPOLEON® may, at its discretion, fully discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective parts).

After the fi rst year, NAPOLEON® will not be responsible for installation, labour or any other costs or expenses related to the reinstallation of a warranted part, and such expenses are not covered by this warranty.

Notwithstanding any provisions contained in the President's Limited Lifetime Warranty, NAPOLEON’S responsibility under this warranty is defi ned as above and it shall not in any event extend to any incidental, consequential or indirect damages.

This warranty defi nes the obligations and liability of NAPOLEON® with respect to the NAPOLEON® pellet heater and any other warranties expressed or implied with respect to this product, its components or accessories are excluded.

NAPOLEON® neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product. NAPOLEON® will not be responsible for: over-fi ring, downdrafts, spillage caused by environmental conditions such as rooftops, buildings, nearby trees, hills, mountains, inadequate vents or ventilation, excessive venting confi gurations, insuffi cient makeup air, or negative air pressures which may or may not be caused by mechanical systems such as exhaust blowers, furnaces, clothes dryers, etc.

Any damages to fi replace, combustion chamber, heat exchanger, brass trim or other component due to water, weather damage, long periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of NAPOLEON®.

The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your authorized dealer. The warranty regis- tration card must be returned within fourteen days to register the warranty.

Regular cleaning of the fi ne ash generated during the operation of this heater is a necessary part of maintaining your pellet heater. Failure of any components, which is at- tributed to poor maintenance, is not warrantable and will not be covered by this policy.

NAPOLEON® reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim.

ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT IMPROVEMENTS. NAPOLEON® IS A REGIS-

TERED TRADEMARK OF WOLF STEEL LTD. PATENTS U.S. 5.303.693.801 - CAN. 2.073.411, 2.082.915. © WOLF STEEL LTD.

W415-0616 / C / 06.04.08

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Contents W415-0616 /C $10.00W415-0616 /C PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE TABLE of CONTENTSCONDITIONS AND LIMITATIONS WARRANTYW415-0616 /C WARNINGS AND SAFETY PRECAUTIONSW415-0616 /C WARNINGS AND SAFETY PRECAUTIONSPELLET QUALITY SPECIFICATIONS HEATING SPECIFICATIONSGENERAL INTRODUCTION GENERAL INSTRUCTIONSDIMENSIONS Figures 1a-bFigures 2a-c Figures 3a-c DIMENSIONS CONTINUEDDIMENSIONS CONTINUED Figures 4a-cNPI40 with AK8 Adapter and GICSK Flashing Shown HEATER PLACEMENT GENERAL INSTALLATIONSPECIFICATIONS PLANNING YOUR INSTALLATIONOUTSIDE AIR INSTALLATION OPTIONSSAFETY FEATURES FLOOR PROTECTION REQUIREMENTSTYPE OF VENT INSTALLING THE PELLET VENTGENERAL VENTING MOBILE HOMEMinimum Alcove Dimensions ALCOVE INSTALLATION NPS40 ONLYVENTING THE PELLET HEATER PELLET VENT TERMINATIONJ D ABBFI LG H E MINIMUM AIR TERMINAL INSTALLATIONSMINIMUM CLEARANCE TO COMBUSTIBLES NPS40 INSTALLATIONSTRAIGHT INSTALLATION CORNER INSTALLATIONTHROUGH WALL WITH VERTICAL RISE AND HORIZONTAL VENTING INSTALLATION EXAMPLESHORIZONTAL EXHAUST THROUGH WALL INSTALLATION TERMINATION INSTALLATIONCLASS A CHIMNEY RETROFIT MINIMUM INSIDE VERTICAL CLEARANCESRecommended HEARTH MOUNT INSTALLATIONPRIOR TO INSTALLATION INSTALLATIONINTOAMASONRYFIREPLACEREAR TO TOP VENT CONVERSION INSTRUCTIONS NPI40 INSTALLATIONMINIMUM CLEARANCES TO COMBUSTIBLES MINIMUM MANTEL CLEARANCESNPI40 INSTALLATION OVERVIEW PRIOR TO INSTALLATION INSTALLATION INTO A MASONRY FIREPLACEHORIZONTAL VENT INSTALLATION VERTICAL LINER INSTALLATIONINSTALLATION INTO A MASONRY FIREPLACE INSTALLATION INTO A FACTORY BUILT METAL FIREPLACELINER INSTALLATION PRIOR TO INSTALLATIONFigure 24b INSTALLATION INTO A COMBUSTIBLE BUILT-INENCLOSUREMINIMUM FRAMING DIMENSIONS Figure 24aFLASHING INSTALLATION NPI40 FINISHINGMINIMUM ENCLOSURE CLEARANCES PROPER PELLET LOADING INSTALL VIEWING DOOR NPS40 AND NPI40TRIVET NPI40 LIGHTING HEATER MANUALLYOPERATING INSTRUCTIONS START-UPSHUT-DOWN OPEN MAIN VIEWING DOOR GENERAL MAINTENANCE NPS40 AND NPI40DAILY WHENEVER USING THE HEATER CLEANING GLASS DOORMAKE SURE PELLETS ARE NOT PILING UP CLEANING THE HEAT EXCHANGE TUBESCLEANING THE BURN POT BI-WEEKLYOR EVERY 10 BAGS OF PELLETSVACUUM FIREBOX SEMI-ANNUALLYOR EVERY TWO TONS OF PELLET VACUUM HOPPERSOOT AND FLY ASH FORMATION SEMI-ANNUALLYOR EVERY TWO TONS OF PELLET CLEAN THE VERTICAL EXHAUST DUCTCLEAN EXHAUST HOUSING INSERT ONLY CLEAN THE EXHAUST BLOWERCHECK ALL SEALS CLEAN THE VENTNORMAL OPERATING SOUNDS WIRING DIAGRAM NPI40 ACCESSORIES REPLACEMENTSCOMMON ACCESSORIES NPS40 ACCESSORIESW415-0616 /C COMMON REPLACEMENTS PARTSW415-0616 /C NPS40 REPLACEMENTS PARTSW415-0616 /C NPI40 REPLACEMENTS PARTSCOMMON ACCESSORY PARTS NPI40 ACCESSORY PARTSTROUBLESHOOTING SYMPTOMTEST SOLUTION TROUBLESHOOTING CONTINUED SYMPTOMTEST SOLUTION Burn pot is clean TROUBLESHOOTING CONTINUEDSYMPTOM TEST SOLUTIONSERVICE DESCRIPTION SERVICE AND MAINTENANCE LOGSERVICE DATE SERVICE TECHNICIANW415-0616 /C
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