TROUBLESHOOTING
PROBLEM | CAUSES | SOLUTION | ||
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Pilot flame does not light | A) | Gas supply valve closed | A) | Open gas supply valve |
| B) | Air in gas pipes | B) | Repeat ignition procedure |
| C) | Valve does not work properly | C) | Place knob on PILOT position and |
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| depress fully |
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When ignition knob is released, pilot | A) | Air remains in gas pipes | A) | Repeat ignition procedure |
extinguishes | B) | Dirty pilot | B) | Clean pilot |
| C) | Thermocouple is defective | C) | Check with Service Department |
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Burner burns abnormally | A) | Gas supply valve is not fully open | A) | Open gas supply valve fully |
| B) | Flame lifts when appliance is cold | B) | Keep on MIN. for about 10 minutes |
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Burner shuts down while in operation | A) | Gas supply interrupted | A) | Gas supply |
| B) | Incorrect piping connection | B) | Connect piping according to installa- |
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| tion instructions |
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Burner burns with yellow flames | A) | Incorrect piping connection | A) | Connect piping according to installa- |
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| tion instructions |
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Difficulties in heating room | A) | Incorrect heater size | A) | Contact Service Department for sizing |
| B) | Low gas pressure |
| room |
| C) | Partially plugged injector | B) | Check with Service Department |
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| C) | Check with Service Department |
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HOW TO ORDER REPAIR PARTS
To order parts, please visit our website at www.housewarmerproducts.com or call
All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number from the name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the following appropriate illustration and list. Be sure to give all this information.
Furnace Model Number |
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| Part Description |
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Furnace Serial Number |
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| Part Number |
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Type of Gas (Propane or Natural) |
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Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store. Shipments contingent upon strikes, fires and all causes beyond our control.
Empire Comfort Systems, Inc. Nine Eighteen Freeburg Ave. Belleville, IL
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