EURO 25 | 24 |
TROUBLESHOOTING
Please check to make sure the instructions are followed exactly before attempting troubleshooting of the appliance.
WARNING: Troubleshooting and servicing of gas and electrical devices of the appliance should only be conducted by a qualified service technician.
SYMPTOM |
| ACTION |
Pilot will not light after pressing the | 1. When lighting the appliance for the first time after installation or after servicing, there is | |
sparker many times. |
| air in the gas line. It takes a while for all the air to purge out of the pilot before gas can |
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| reach the pilot and ignite. Remove the glass door and try lighting the pilot many times |
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| to purge the air. |
| 2. | Check to make sure the gas supply to the appliance is turned on and there is adequate |
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| gas supply pressure to the appliance. |
| 3. | Check for sparks between the spark electrode and the pilot head when the sparker is |
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| pressed. If there are no sparks: |
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| a. Check for broken or poor connection from the sparker to the electrode. |
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| b. Check for the spark shorting or arcing at other locations. |
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| c. Check for defective sparker. |
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| d. Check for defective spark electrode (cracked ceramic). |
| 4. | With the door removed, try lighting the pilot with a match. |
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| a. If air is blowing on the flame of the match, hold the control knob in at the ‘PILOT’ |
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| setting until all the air is purged out of the line. |
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| b. If there is no gas or air coming out of the pilot and there is gas pressure to the |
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| appliance, the pilot orifice may be blocked or the gas valve may be defective. |
| 5. | Check wiring and connections to spill switch. |
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Pilot will not remain on after being | 1. | Press the control knob all the way in. |
lit. | 2. | Hold the control knob in for a longer period of time. |
| 3. | If you are trying to |
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| have to wait a minute for the valve to reset. |
| 4. | Check to see if the pilot flame is large enough to reach and surround the thermocouple. |
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| If the flame is too small, check for correct gas supply pressure. If pressure is good, |
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| adjust the pilot flame size with the adjustment screw on the valve. If the flame cannot |
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| be adjusted, there might be some debris obstructing the pilot orifice, or a wrong size |
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| pilot orifice. |
| 5. | Check for proper millivolts of the thermocouple. The thermocouple should generate at |
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| least 30 mV or it is defective. |
| 6. | Check for defective gas valve. |
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The main burner does not turn on | 1. | Check to make sure the control knob is turned to the ‘ON’ position. |
with the pilot lit. | 2. | Allow enough time for the pilot to heat up the thermopile to generate sufficient voltage |
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| to activate the valve. |
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