Delkin Devices EI - 25-1 manual Troubleshooting, Symptom Action

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EURO 25 -1

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TROUBLESHOOTING

Please check to make sure the instructions are followed exactly before attempting troubleshooting of the appliance.

WARNING: Troubleshooting and servicing of gas and electrical devices of the appliance should only be conducted by a qualified service technician.

SYMPTOM

 

ACTION

Pilot will not light after pressing the

1. When lighting the appliance for the first time after installation or after servicing, there is

sparker many times.

 

air in the gas line. It takes a while for all the air to purge out of the pilot before gas can

 

 

reach the pilot and ignite. Remove the glass door and try lighting the pilot many times

 

 

to purge the air.

 

2.

Check to make sure the gas supply to the appliance is turned on and there is adequate

 

 

gas supply pressure to the appliance.

 

3.

Check for sparks between the spark electrode and the pilot head when the sparker is

 

 

pressed. If there are no sparks:

 

 

a. Check for broken or poor connection from the sparker to the electrode.

 

 

b. Check for the spark shorting or arcing at other locations.

 

 

c. Check for defective sparker.

 

 

d. Check for defective spark electrode (cracked ceramic).

 

4.

With the door removed, try lighting the pilot with a match.

 

 

a. If air is blowing on the flame of the match, hold the control knob in at the ‘PILOT

 

 

setting until all the air is purged out of the line.

 

 

b. If there is no gas or air coming out of the pilot and there is gas pressure to the

 

 

appliance, the pilot orifice may be blocked or the gas valve may be defective.

 

5.

Check wiring and connections to spill switch.

 

 

 

Pilot will not remain on after being

1.

Press the control knob all the way in.

lit.

2.

Hold the control knob in for a longer period of time.

 

3.

If you are trying to re-light the pilot immediately after you have shut-off the pilot, you

 

 

have to wait a minute for the valve to reset.

 

4.

Check to see if the pilot flame is large enough to reach and surround the thermocouple.

 

 

If the flame is too small, check for correct gas supply pressure. If pressure is good,

 

 

adjust the pilot flame size with the adjustment screw on the valve. If the flame cannot

 

 

be adjusted, there might be some debris obstructing the pilot orifice, or a wrong size

 

 

pilot orifice.

 

5.

Check for proper millivolts of the thermocouple. The thermocouple should generate at

 

 

least 30 mV or it is defective.

 

6.

Check for defective gas valve.

 

 

 

The main burner does not turn on

1.

Check to make sure the control knob is turned to the ‘ON’ position.

with the pilot lit.

2.

Allow enough time for the pilot to heat up the thermopile to generate sufficient voltage

 

 

to activate the valve.

 

 

 

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Contents Euro 25 Page Introduction Euro 25 Table of Contents Safety Installation Codes SpecificationsHigh Altitude Installation General InformationAppliance Description & Dimensions Front View Surround Sparker Removable Control CoverInstallation Instructions Clearances to CombustiblesInstallation Instructions 15 ¼ 387 mm Precautions VentingVenting GAS ConnectionsSpill Switch is Connected to the Appliance FACTORY-WIRED Attachment of Fireplace SurroundPlacement of Brick Panels Glass DoorLOG Placement LOG Placement Euro 25 PIN Hole for LOG # Euro 25 For Your SAFETY, Read Before Lighting Initial Operation Operation InstructionsSTART-UP Procedure Temporary SHUT-DOWN ProcedureComplete SHUT-DOWN Procedure Maintenance Cleaning the ApplianceTroubleshooting Symptom ActionTroubleshooting Servicing Under Warranty Adjusting Primary AIRPilot Adjustment ServicingReplacement of FAN Valve ConnectionsReplacing GAS Component Assembly Replacing Major GAS ComponentsChanging Main Burner Orifice Convertible Pilot OrificePrecautions Appendix a½ to 7 ½ 15 ¼ 387 mm Vent Gasket Connector Kit BCV4-KIT or BCV5-KIT Sample Modification Warning Plate Sample Warning LabelInstallation Instructions Canadian Heating Product Model Montigo 28 SeriesFirehearth / Monterey Model Firesong 220 Series Gasglo Model GG 28 Series Archgard T-100 Series FMI Model 850 Series Important Information Natural GASArchgard Limited Warranty Replacement Parts for Euro Item # Description QTY UnitEuro 25 Warranty Registration Beatty Drive MISSION, B.C. Canada