Desa LHP) (V)L36(EP, LZPR), LEN) (V)L32(HP Troubleshooting, Observed Problem Possible Cause Remedy

Page 29

TROUBLESHOOTING

WARNING:Turnoffandunplugheaterandletcoolbeforeservicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

When ignitor button is pressed,

1. Ignitor electrode not con-

1.

Reconnect ignitor cable

there is no spark at ODS/pilot

 

nected to ignitor cable

2.

Free ignitor cable if pinched

 

2.

Ignitor cable pinched or wet

 

 

 

 

by any metal or tubing. Keep

 

 

 

 

ignitor cable dry

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ig-

 

 

 

 

nitor to base panel of log set. Nut

 

 

 

 

is located behind base panel

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode positioned

6.

Replace pilot assembly for

 

 

wrong or broken

 

remote-ready units; Replace

 

 

 

 

ignitor electrode for variable

 

 

 

 

manually controlled units

 

 

 

 

When ignitor button is pressed,

1. Gas supply turned off or equip-

1.

Turn on gas supply or open

there is spark at ODS/pilot but

 

ment shutoff valve closed

 

equipment shutoff valve

no ignition

2. Control knob not in PILOT

2.

Turn control knob to PILOT

 

 

position

 

position

 

3.

Control knob not pressed in

3.

Press in control knob while in

 

 

while in PILOT position

 

PILOT position

 

4.

Air in gas lines when installed

4.

Continue holding down con-

 

 

 

 

trol knob. Repeat igniting

 

 

 

 

operation until air is removed

 

5.

Depleted gas supply (pro-

5.

Contact local propane/LP gas

 

 

pane/LP only)

 

company

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning

 

 

 

 

and Maintenance, page 28) or

 

 

 

 

replace ODS/pilot assembly

 

7.

Gas regulator setting is not

7.

Replace gas regulator

 

 

correct

 

 

115254-01A

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Contents VL36EN, LEN VL32HN, LHNVL32HP, LHP VL36EP, LEPTable of Contents Safety Information Blower Accessory Product FeaturesLocal Codes OperationLocating Firebox Product SpecificationsPlanning Models42 Models Determining FRESH-AIR Flow for Heater Location AIR for Combustion VentilationProviding Adequate Ventilation Ventilation Air From Inside Building Ventilation AIRInstallation Clearances InstallationVentilation Air From Outdoors Minimum Wall and Ceiling Clearances see ,Minimum 16 inches from Side Wall BUILT-IN Firebox InstallationExample Nails or Wood Screws Nailing Flanges Rough Opening for Installing WallInstalling Cabinet Mantel Installing Firebox Using Optional Accessory MantelsDuplex Electrical Outlet Installing Optional Blower AccessoriesLower Louver Panel Place control knob, provided, onto control shaft see Figure Wiring Diagram Decal 12 Front of BlowerInstalling Fireplace Hood and Screen HARD-WIRING FireboxDuplex Box Handy Box Strain Relief Top View of Rod LayoutVent Pointing Down Connecting to GAS SupplyInstallation Items Needed Natural Checking GAS ConnectionsPropane/LP Test Pressures Equal To or Less Than 1/2 Psig 3.5 kPa Test Pressures In Excess Of 1/2 Psig 3.5 kPaSupply Tank Correct all leaks at onceVintage Oak Two-Piece Log Set Installing LogsLog #2 Log #1 Front Post Chassis PostMetal Ember Bed Base AssemblyPost Metal PostPlace top left log on middle log as shown in Figure Operating FireplaceTop Left Log Top Right Log Middle Left Front Log Right Front LogPress in control knob and turn counter Lighting InstructionsControl Knob Ignitor ButtonREMOTE-READY Models For Your Safety Read Before Lighting Manual Lighting ProcedureVariable Control Operation To Turn OFF GAS To ApplianceBe hot if heater has been running Control Knob Flame Adjustment On Position Follow instructions included with the remote controlOptional Remote Control Optional HAND-HELD Remote OperationThermostat Series Model Ghrctb ON/OFF Series Model GhrcbFront Burner Flame Pattern Inspecting BurnersPilot Flame Pattern Burner Injector Holder and Pilot AIR Inlet Hole Cleaning MaintenanceCleaning Logs Observed Problem Possible Cause Remedy TroubleshootingLow gas pressure Assembly Clean ODS/pilot seeLeased Long enoughObserve minimum installa When burners are lit Position when burners areBurner backfiring during com Bustion DamagedGas leak. See Warning Wiring Diagram SpecificationsMaximum Minimum Shipping Weight 104 lbs 184 lbs REMOTE-READY Models onlyTechnical Service Service HintsReplacement Parts Parts Under WarrantyAccessories Illustrated Parts Breakdown Parts Available not Shown Parts List46 39 Parts List 23/24 Not Shown 110314-05 Crossover Log Illustrated Parts Breakdown and Parts ListKEY LOG Part Numbers VL36 Models VL42 Models Description QTY Limited Warranty VENT-FREE Fireplace Warranty InformationKeep this Warranty
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