Viking Access Systems Q7 manual Solutions, Check

Page 43

TROUBLESHOOTING

Solutions

Begin the troubleshooting process by referring to the error messages on the LCD Display and/or the Status LEDs on the control board. Use pages 36-40 to identify the Troubleshooting Reference # (TS Ref#) then reference the table below.

TS Ref#

CHECK

Page Ref#

1

Check that the high voltage power supplied to “J-Box” is within range.

 

 

100v-120v or 200v-240v.

pg. 18

2

Remove and check EMI Fuse for continuity.

pg. 3, 18

3

Check that the “Voltage Selector”, on the Modular Power Box, is set according

 

 

to the high voltage power supply. 115v AC or 230v AC.

pg. 3, 18

4

Check that the “120VAC” switch is turned ON.

pg. 3, 18

5

Check that the Power Harness is connected to the control board.

pg. 4, 18

6

Set the limit position.

pg. 20-21

7

Check the “Motor Power Switch” at the front of the Power Box Assembly.

pg. 3

8

Check the “Motor Breaker” near the top of the motor.

pg. 3

9

Check the Status LEDs and LCD Display to determine if the control board is

pg. 24, 26,

 

receiving an input from any external devices or if the “ODS” has been triggered.

36-38

10Remove the external devices from the control board to determine if the control pg. 29-32, board is responding to an input or problem with the external device or wiring. 36-37

11

Check the gate, track and chain for any debris or cause for resistance. Check

pg. 8, 12,

 

the “ODS” setting on the control board.

26

12

Check that the gate can be moved manually with low resistance throughout its

 

 

full length of travel.

pg. 8, 17

13

Check the limit position.

pg. 20-21

14

Check the cable for the Electronic Positioning Sensor for damage. Clean the

 

 

connection pins.

pg. 4

15

Check that the EMI cable is properly connected to the “EMI” Connector on the

 

 

control board.

pg. 4

16

Check the LCD Display for Error Messages.

pg. 40

17

Check that the cable from the Electronic Positioning Sensor is connected to the

 

 

“EPS2” port on the Control Board.

pg. 3-4

18

Check 4 Amp fuse on the control board.

pg. 4

19Manually adjust any setting on the Control Board to clear all wireless override settings.

20 Check for 24VAC out from the Power Harness to the control board.

pg. 18

21 Check the EMI Cable and contacts between the EMI Board and the VFlex Board. pg. 2, 4

?The Control Board or EMI board may be damaged. Call Viking Technical Support for further assistance.

VIKING TECHNICAL SUPPORT 1.800.908.0884

4 1

 

 

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Contents Instructions Viking Q-7 Slide Gate Operator Vehicular Gate Operator Revision Q7NXMN10.E December Description Parts DiagramOperator References Control Board References EMI Board ConnectorTable of Contents Important Safety Instructions Important Safety InformationImportant Installation Instructions Important Installation Instructions General Safety Precautions MaintenanceGlossary UL325 Gate Operator ClassificationsSecondary Entrapment Protection Photo Beam non-contact sensor InstallationTo resume normal operation Edge Sensor contact sensor InstallationWhen manual operation is required Manual ReleaseManual Reset for the Audible Alarm Audible Alarm Reset Switch InstallationSingle Phase 50Hz / 60Hz SpecificationsLocate Control Buttons Concrete Pad Installation Gate Operator InstallationSuggested Positive Stop Types Positive Stop InstallationOperator Positioning Step Technical TIP Before completing the installation procedureTips for proper ground installation Electrical InstallationHigh Voltage Supply Option Solar Supply Option Electrical InstallationLimits Setup To Readjust the Open Limit To Readjust the Close LimitMS1 MS2 MASTER/SLAVE SetupTwo Wire Communication Cable RequirementsRequired ADD-ON Wireless Communication OptionsODS Control Board SetupInitial Settings Timer Hold Open TimerLast Open Power Failure Option Auto Open Power Failure OptionODS Obstruction Detection Sensor Obstruction Sensor Primary Entrapment ProtectionViking Heater Viking Lock ModeThis page Left Blank Intentionally Check for proper operation Accessory ConnectionsRe-Open Photo Beam vehicular Safety COM +Open-Stop-Close Radio Receiver TypicalOpen Only ATG Anti-Tailgate Anti-Tailgate, Open Commands & Guard StationOpen Commands Guard StationViking Loop Rack Guidelines for Loop Installation Accessory ConnectionsMagnetic Lock, Lock Solenoid Power for the LocksMagnetic Lock Lock Solenoid Barrier Arm B-12 Synchronization Option Synchronization with B-12LED References TroubleshootingTroubleshooting LCD Display References LCD MSG MeaningTroubleshooting Error Messages Check SolutionsPower Connections Access Control ConnectionsTechnical TIP Viking uses Appendix aRelays In General GeneralCommon Radio Receivers Connections Batteries & Fuse Appendix CSolar Applications PanelsViking Expansion Products Viking Konnect Diagnostic Tool On-site remoteViking Konnect Master/Slave Kit Secure and reliable OUR Continuous Commitment to Excellence Standard Features
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