IDEAL INDUSTRIES HE9, HE18, HE12, HE15 manual Points for the Boiler User

Page 52

POINTS FOR THE BOILER USER

Note. In line with our current warranty policy we would ask that you check through the following guide to identify any problems external to the boiler prior to requesting a service engineers visit. Should the problem be found to be other than with the appliance we reserve the right to levy a charge for the visit, or for any pre-arranged visit where access is not gained by the engineer.

TROUBLESHOOTING - TYPICAL NON PRODUCT FAULTS

 

Problem

 

Solution

 

 

 

 

 

 

 

 

 

 

Boiler is not working for

Check on/off switch ( C ) is in the ‘on’ position.

 

 

central heating or hot water.

Press overheat thermostat (E) - the boiler should then relight – If the fault recurs turn off the

 

 

 

 

 

 

 

boiler and contact the installer.

 

 

 

• Check condensate pipe is not blocked or frozen. If blocked, clear blockage - if not possible to

 

 

 

 

check, contact your installer.

 

 

 

 

 

 

 

Boiler goes through the

Check gas supply (try at another gas appliance e.g. cooker / fire) – If no gas supply then not a

 

 

ignition sequence but will not

 

boiler fault – contact your gas supplier.

 

 

fire for central heating or hot

 

 

 

 

water.

 

 

 

 

Boiler is operating

If an external programmer is fitted check that the central heating channel is at an ‘on’ period

 

 

satisfactorily for domestic hot

• Check that the room thermostat is set at the required temperature. Test the room thermostat

 

 

water but will not operate for

 

 

 

by turning this fully up – if this does not respond contact your installer.

 

 

central heating.

 

 

 

 

 

 

 

 

 

 

 

 

Boiler is operating

If an external programmer is fitted check that the domestic hot water channel is at an ‘on’

 

 

satisfactorily for central

 

period.

 

 

heating but will not operate

• Check that the domestic hot water cylinder thermostat is set at the required temperature. Test

 

 

for domestic hot water.

 

 

 

the cylinder thermostat by turning this fully up – if this does not respond contact your installer.

 

 

 

 

 

 

 

 

 

 

 

Boiler will not fire the pilot

This is a symptom of crossed polarity i.e. the live and neutral supply to the boiler are crossed

 

 

light is lit but the igniter

 

over. This is not a boiler fault contact your installer to correct the wiring.

 

 

continues to spark and the

 

 

 

 

main burner does not ignite.

 

 

 

 

 

 

 

 

 

Boiler cycling on and off the

There is an air lock in the boiler or system pipework and the interrupter thermostat is shutting

 

 

fan and burner come on for

 

down the boiler. Vent air from the radiators and ensure all thermostatic radiator valves are in

 

 

short periods but the pump

 

the open position. If unable to free the air lock contact your installer.

 

 

can be heard.

 

 

 

 

 

 

 

 

Ideal Consumer Helpline

Tel: 01482 498660

www.idealboilers.com

Ideal Stelrad Group pursues a policy of continuing improvement in the design and performance of its products. The right is therefore reserved to vary specification without notice.

Ideal Boilers, P.O. Box 103, National Ave, Kingston Upon Hull, HU5 4JN. Tel. 01482 492251 Fax. 01482 448858. Registration No. London 322 137.

Image 52
Contents Installation and servicing Classic HE Installation & Servicing Document Amendments Key to symbols GeneralGeneral Data HE12 HE15 HE18Classic HE General Introduction Safe HandlingOptional Extra Kits Location of BoilerInstallation from inside only General Boiler Water ConnectionsBoiler Clearances Side and Rear FlueFlue Installation Compartment InstallationsGAS Supply BathroomsGeneral Terminal AIR SupplyWater Treatment Water Circulation SystemLOW Head Installations Electrical SupplyOpen Vent System Requirements Fully Pumped Condensate Drain Refer to Frames 38, 39General Sealed System Requirements Sealed System Requirements Installation Boiler Assembly Exploded viewInstallation Unpacking Unpack and check the contents Pack a ContentsHardware Pack 1 Contents Pack B ContentsInstallation Packaging and Casing Removal Determining the Flue LengthPack Product No Side Outlet Kit Product NoWall Mounting Template Flue Assembly Exploded ViewPreparing the Wall Cut to length X, refer to Frame Cutting the Flue wall thicknesses of 75 to 705mmRemove any burrs and remove the inner flue support ring Connecting the Flue to the Boiler Wall Mounting PlateMounting the Boiler Without Optional Flue finishing KitFor wall thickness 270mm to 775mm Fitting the Flue Assembly Cutting the Flue For flue lengths 270 to 775mm onlyInstallation Mounting the Boiler Flues over 1 metre longFlue Extension Ducts Fitting the KITRoof Flue KIT Contents / Options FlueTerminal Position Minimum Dimension Installation Flue Terminal PositionFlue Arrangement Installation Assembling the Roof Flue KIT Engagement in the final flue duct sealCondensate Pipe Termination Configurations GAS ConnectionWater Connections Condensate DrainCondensate Pipe Termination Configurations Electrical Connections External ControlsInstallation Pictorial Wiring MID Position Valve Pumped onlyThermostat Blue Black Brown Grey Orange Thermostat PinkFrost Protection Installation TWO Spring Closed ValveBlue Yellow/green Black Orange Brown Violet Red Pink White Installation Commissioning and Testing Fitting the Boiler Casing See diagram A, FrameTo gain access to the gas valve Initial LightingInitial Lighting General ChecksHanding Over Water Circulating SystemServicing Servicing Schedule Boiler Front Panel RemovalBurner and AIR BOX Removal Disconnect the electrical supply and turn off gas supplyCleaning the Burner and Pilot Assembly Servicing Cleaning the FAN Assembly / the FluewaysCleaning the Recuperator Servicing Cleaning the Siphon ReassemblyGAS Pressure Adjustment Replacement of Parts GeneralServicing Overheat Thermostat Replacement On/off switchThermostat control Thermistor sensor leadServicing Limit Thermostat Replacement Flue Protection Thermostat ReplacementPilot Burner Replacement Pull off the two electrical connectionsMain Burner and Main Burner Injector Replacement Servicing Ignition Electrode and Lead ReplacementGAS Control Valve Replacement Servicing FAN Replacement AIR Pressure Switch APS ReplacementPrinted Circuit Board PCB Replacement Combustion Chamber Insulation ReplacementCasing Front Seal Replacement Heat Exchanger ReplacementServicing Servicing Siphon Replacement Fault Finding FindingShort List of Parts GC Part No Description Qty Product NoShort List of Parts Short Parts List Installer Notification Guidelines GAS Boiler Commissioning Checklist Service 1 Date Service 3 DateService 5 Date Service 7 DateTechnical Training Certified ProductUsers guide Safety Electricity SupplyImportant Notes Minimum ClearancesControl of Water Temperature CleaningMaintenance To Shut Down the BoilerPoints for the Boiler User
Related manuals
Manual 60 pages 45.45 Kb

HE12, HE15, HE18, HE9 specifications

The IDEAL INDUSTRIES HE series, comprising the HE24, HE18, HE15, and HE12 models, represents a significant advancement in the field of electrical testing and measurement tools. These versatile testers stand out in professional environments for their high accuracy, user-friendly interfaces, and advanced features designed to enhance efficiency and reliability in electrical inspections.

The HE24 is the flagship model, boasting an extensive range of functionalities. It includes advanced digital multimeter capabilities, allowing for precise measurements of voltage, current, and resistance. Its True RMS feature ensures accurate readings, even with non-linear loads. The HE24 also incorporates advanced connectivity options, including Bluetooth technology, enabling users to transfer data wirelessly to smartphones or tablets for further analysis. The large, backlit display enhances visibility in various lighting conditions, making it an ideal tool for both indoor and outdoor use.

The HE18 model, while slightly more streamlined than the HE24, still offers robust capabilities. It features multiple testing modes, including continuity and diode testing, catering to a wide range of electrical tasks. The HE18 also utilizes a user-friendly interface, allowing technicians to navigate easily through various functions. Equipped with a protective rubber housing, this model is durable and built to withstand the rigors of frequent use on job sites.

The HE15 and HE12 models represent the compact, entry-level offerings in the HE series. Designed for the budget-conscious user, these models retain essential functionalities such as basic voltage and current measuring capabilities while prioritizing ease of use. The HE15 includes a simple LED indicator to signal when measurements are being taken, promoting straightforward operation. Additionally, the HE12 features a lightweight design, making it the perfect tool for on-the-go technicians.

All models in the IDEAL INDUSTRIES HE series are engineered with safety in mind, adhering to stringent international testing standards. They provide superior insulation resistance and a high degree of accuracy, mitigating the risks associated with electrical work. Furthermore, their IP-rated enclosures ensure protection against dust and moisture, enhancing longevity.

In conclusion, the IDEAL INDUSTRIES HE24, HE18, HE15, and HE12 series represent a comprehensive range of electrical testing tools that cater to professionals' varied needs. With their combination of advanced features, user-friendly designs, and safety compliance, these models are excellent choices for any electrical technician aiming for accuracy and efficiency in their work.