Troubleshooting, Cont.
Problem | Possible Cause | Solution |
Appliance stays in | Controller not attached properly | Make sure the controller is pushed all the way |
regeneration |
| onto the drive end cap |
| Defective magnet disk | Replace magnet disk |
| Foreign object in valve body | Remove foreign object(s) from the valve body |
| Broken valve assembly. Motor running | Repair the drive end cap |
Excess water in brine | Restricted, frozen, or pinched drain line | Remove restriction, thaw, or straighten drain |
tank |
| line |
| Plugged brine line, brine line flow control, or | Clean flow control, air check/draw tube, and |
| air check/draw tube | brine line. Clean any sediment from the brine |
| Plugged injector assembly | cabinet |
| Clean or replace injector. Replace throat if | |
|
| removed |
Not regenerating in | Magnet disk defective | Replace magnet disk |
proper sequence | Defective controller | Replace controller |
Salty water (pink water | Plugged injector | Clean injector screen, nozzle, and throat |
from 61AAN iron filter) | Low water pressure | Maintain minimum pressure of 30 psi |
| Drain line or flow control is restricted | Remove restriction |
| Brine line restricted or crimped | Remove restriction, replace if crimped |
| Excessive amount of water in brine cabinet | Verify correct water level relative to salt |
|
| setting. Check brine line and fittings for loose |
| Insufficient rinse time | connections |
| Check mode setting chart for proper brine | |
| Intermittent pressure drop from feed source | rinse time. Adjust time, if necessary |
| Install check valve on the inlet water line to the | |
| Brine valve drips water back to brine tank | appliance (Check local plumbing codes first) |
| Clean brine valve housing, replace piston | |
|
| assembly |
WaterMax 60 Series Owner’s Manual | 11/10/2008 | 43 |