KitchenAid KEMS309, KEMS379 manual Troubleshooting

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TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Is the appliance wired properly? See Installation Instructions.

Oven will not operate

Is the electronic oven control set correctly? See “Electronic Oven Control” section.

Has a delay start been set? See “Timed Cooking” section.

Is the Control Lock set? See “Control Lock” section.

Is the Sabbath Mode set? See “Sabbath Mode” section.

On double oven models, is one oven self-cleaning? When one oven is self-cleaning, the other oven cannot be set or turned on.

On double oven models, has the correct oven been selected?

Choose UPPER OVEN or LOWER OVEN first.

Oven temperature too high or too low

Does the oven temperature calibration need adjustment? See “Oven Temperature Control” section.

Warm air coming from oven vent

Warm air coming from the oven vent is normal. During a self- clean cycle, the air stream is increased.

Display shows messages

Is the display showing a letter followed by a number? Clear the display. See “Display(s)” section. If a letter followed by a number reappears, call for service. See “Assistance or Service” section.

Self-Cleaning cycle will not operate

Is the oven door open?

Close the oven door all the way.

Has the function been entered? See “Self-Cleaning Cycle” section.

On some models, has a delay start Self-Clean cycle been set?

See “Self-Cleaning Cycle” section.

Has a delay start been set? See “Timed Cooking” section.

On double oven models, is one oven self-cleaning? When one oven is self-cleaning, the other oven cannot be set to self-clean.

Oven cooking results not what expected

Is the proper temperature set?

Double-check the recipe in a reliable cookbook.

Is the proper oven temperature calibration set? See “Oven Temperature Control” section.

Was the oven preheated?

See “Baking and Roasting” section.

Is the proper bakeware being used? See “Bakeware” section.

Are the racks positioned properly?

See “Positioning Racks and Bakeware” section.

Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

Is the batter evenly distributed in the pan? Check that batter is level in the pan.

Is the proper length of time being used? Adjust cooking time.

Has the oven door been opened while cooking?

Oven peeking releases oven heat and can result in longer cooking times.

Are baked items too brown on the bottom? Move rack to higher position in the oven.

Are pie crust edges browning early?

Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.

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Contents BUILT-IN Electric Ovens Table of Contents Table DES MatièresOven Safety Your safety and the safety of others are very importantParts and Features Displays CancelElectronic Oven Control StartFahrenheit and Celsius Kitchen TimerTones ToolsOven TemperatureControl SabbathModePositioning Racks and Bakeware Oven USEAluminumFoil RacksTo Remove SatinGlide Roll-Out Extension Rack SatinGlide Roll-Out Extension RackBakeware To Replace SatinGlide Roll-out Extension RackOvenVent BakewareMeatThermometer BakingandRoastingTo Broil Broiling ChartBroiling Food Rack Cook Time PositionsConvection Convection BakeTo Convection Bake Convection Roast To Convection RoastFood Temp Temperature Probe Convection BroilProofing Bread High Temp Self-Cleaning Cycle Oven CareTimed Cooking GeneralCleaning Oven Door ExteriorOven Door Interior Control Panel Oven LightsOven Door Oven CavityTroubleshooting TheU.S.A Assistance or ServiceAccessories CanadaSecond Through Tenth Year Limited Warranty Kitchenaid BUILT-IN Oven & Microwave WarrantyLimited Warranty Items Excluded from WarrantyPage Sécurité DU Four Votre sécurité et celle des autres est très importantePièces ET Caractéristiques Pièces et caractéristiques non illustréesAffichages Commandes Électroniques DU FourCancelannulation DémarrerOutils Signaux sonoresFahrenheit et Celsius MinuteriedecuisineVerrouillage descommandes Commandedelatempératuredu fourModeSabbat Positionnementdesgrillesetdesustensilesde Cuisson au four Utilisation DU FourPapierd’aluminium GrillesUstensiles DE Cuisson AU Four Grilledéployante SatinGlideCuisson par convection Nombre Position SUR LA Grille Dusten SilesÉvent du four Ustensiles decuisson au fourThermomètreàviande Cuisson au fouretrôtissageCuisson au gril Cuisson au grilCuisson au four ou rôtissage Tableau DE Cuisson AU GrilCuisson parconvection Cuisson au fourpar convectionRôtissage parconvection Cuisson au four par convectionRôtissage par convection Levéedupain Cuissonau gril parconvectionSondethermométrique Cuisson minutée Réglage d’une durée de cuissonRéglage de la durée de cuisson et de l’heure d’arrêt Préparation du four Entretien DU FourProgrammedautonettoyageàhautetempérature Comment fonctionne le programmeExtérieur DE LA Porte DU Four Tableau DE CommandeNettoyagegénéral Intérieur DE LA Porte DU FourDépannage LampesdufourPorte du four Assistance OU Service Pour plus d’assistance AuCanadaNos consultants vous renseigneront sur les sujets suivants Garantie LimitéeW10354194A