The water dispenser will not operate properly
■Has the water system not filled? The water system needs to be filled the first time it is used. Use a sturdy container to depress the water dispenser bar until the water begins to flow. Flush the water system by dispensing and discarding
2 to 3 gal. (8 to 12 L) of water. Cleaning the system will take approximately 6 to 7 minutes and will help clear air from the line. Additional flushing may be required in some households. See “Water and Ice Dispensers.”
■Is the water shutoff valve not turned on or the water line connected at the source? Make sure the water shutoff valve is turned on and the water source is connected to the refrigerator. See “Water Supply Connection.”
■Is the water shutoff valve clogged or incorrectly installed? See “Water Supply Connection.” If clogging or installation is not a problem, call for service or contact a plumber.
■Is there a kink in the home water source line? If you find or suspect a kink in the water line, contact a licensed, qualified plumber.
■Is there a water filter installed on the refrigerator? The filter may be clogged or incorrectly installed. First, check the filter installation instructions to ensure that the filter was installed correctly and is not clogged. If installation or clogging is not a problem, call for service.
■Is a reverse osmosis water filtration system connected to your cold water supply? See “Water Supply Requirements.”
Water or ice is leaking from the dispenser
■Is the glass not being held under the ice dispenser long enough, causing the ice to spill? Hold the container under the ice chute for 2 to 3 seconds after releasing the dispenser lever. Water or ice may continue to dispense during this time.
■Is an ice cube stuck in the chute and holding the trap door open? Remove the cube.
■Is there a water filter installed on the refrigerator? The water filtration system may have air in the lines, causing water to drip. Additional flushing may help clear air from the lines. Normal dispenser use should flush air from the lines within 24 to 72 hours.
Water flow from the dispenser decreases noticeably
■Is there a water filter installed on the refrigerator? The filter may be full or incorrectly installed. Remove the water filter cartridge. See “Water Filtration System.” Operate the dispenser. If the water flow increases noticeably, replace the filter.
The dispenser water is not cool enough
■Has the refrigerator been newly installed? Allow 24 hours for the refrigerator to cool completely.
■Has a large amount of water been recently dispensed? Allow 24 hours for the water to cool completely.
■Has water not been recently dispensed? The first glass of water may not be cool. Discard the first glass of water.
The divider between the two compartments is warm
■The warmth is probably due to normal operation of the automatic exterior moisture control. If still concerned, call for service.
Temperature is too warm
■Are the air vents blocked in either compartment? This prevents the movement of cold air from the freezer to the refrigerator. Remove any objects from in front of the air vents. See “Ensuring Proper Air Circulation” for the location of air vents.
■Are the door(s) opened often? The refrigerator will warm when this occurs. Keep the refrigerator cool by getting all items out at one time, keeping food organized, and closing the door as soon as possible.
■Has a large amount of food just been added to the refrigerator or freezer? Adding a large amount of food warms the refrigerator. It can take several hours for the refrigerator to return to the normal temperature.
■Are the controls set correctly for the surrounding conditions? See “Using the Controls.”
■Is the refrigerator not cooling? For models with digital controls, turn the unit OFF then ON again to reset. See “Using the Controls.” If this does not correct the problem, call for service.
25