PROBLEM | POSSIBLE CAUSES AND/OR SOLUTIONS | |
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Oven will not operate | Delay Start is set - See “Cook Time” section. | |
| Control Lock is on - Press and hold START for 3 seconds to unlock. | |
| The range is in Demo Mode - Demo Mode will deactivate all oven elements. See “Demo Mode” in the | |
| “Electronic Oven Controls” section. | |
| Electronic oven control set incorrectly - See “Electronic Oven Controls” section. | |
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Oven temperature too high | Oven temperature needs adjustment - See “Oven Temperature Control” in the “Electronic Oven | |
or too low | Controls” section. | |
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Oven indicator lights flash | Power to range is turned on or restored - See “Control Display” in the “Electronic Oven Controls” | |
| section. If the indicator lights keep flashing, call for service. See the “Warranty” section for contact | |
| information. | |
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Display shows messages | Power failure (display shows flashing time) - Press CANCEL to clear the display. On some models, | |
| reset the clock, if needed. See “Clock” keypad feature in the “Feature Guide” section. | |
| Error code (display shows letter followed by number) - Depending on your model, press CANCEL to | |
| clear the display. See “Control Display” in the “Electronic Oven Controls” section. If it reappears, call for | |
| service. See the “Warranty” section for contact information. | |
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Clean cycle did not work | Several cooking cycles between Clean cycles or spills on oven walls and doors - Run additional | |
on all spills | Clean cycles. Use the AquaLift® Technology Cleaning Kit. affresh® Kitchen and Appliance Cleaner or | |
| affresh® Cooktop Cleaner can be used for stubborn soils. See the “Accessories” section for more | |
| information. | |
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Mineral deposits are left on | Tap water was used in the Clean cycle - Use distilled or filtered water in the Clean cycle. | |
the oven bottom after the | To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to | |
Clean cycle | ||
thoroughly remove any vinegar residue. | ||
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| Range is not level - Mineral deposits will collect on dry areas of the oven bottom during the Clean cycle. | |
| Level the range. See the Installation Instructions. | |
| To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to | |
| thoroughly remove any vinegar residue. | |
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Oven cooking results not | Range is not level - Level the range. See the Installation Instructions. | |
what expected | The set temperature was incorrect - | |
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| Oven temperature needs adjustment - See “Oven Temperature Control” in the “Electronic Oven | |
| Controls” section. | |
| Oven was not preheated - See “Baking and Roasting” section. | |
| Racks were positioned improperly - See “Positioning Racks and Bakeware” section. | |
| Not enough air circulation around bakeware - See “Positioning Racks and Bakeware” section. | |
| Batter distributed unevenly in pan - Check that batter is level in the pan. | |
| Darker browning of food caused by dull or dark bakeware - Lower oven temperature 25°F (15°C) or | |
| move rack to a higher position in the oven. | |
| Lighter browning of food caused by shiny or light colored bakeware - Move rack to a lower position | |
| in the oven. | |
| Incorrect length of cooking time was used - Adjust cooking time. | |
| Oven door was not closed - Be sure that the bakeware does not keep the door from closing. | |
| Oven door was opened during cooking - Oven peeking releases oven heat and can result in longer | |
| cooking times. | |
| Rack is too close to bake burner, making baked items too brown on bottom - Move rack to higher | |
| position in the oven. | |
| Pie crusts browning too quickly - Use aluminum foil to cover the edge of the crust and/or reduce | |
| baking temperature. | |
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