Self-Cleaning cycle will not operate
■Is the oven door open? The dislpay will show “CLOSE DOOR.” Close the oven door all the way.
■Has the function been entered? See
■On some models, has a delay start
■Has a delay start been set? See “More Options” section.
■Is the control in Sabbath Mode? See “Sabbath Mode” in the “Setup” section.
■Is the oven temperature above 400°F (205°C)?
Let the oven cool before using the
Oven cooking results not what expected
■Is the range level? Level the range. See the Installation Instructions.
■Is the proper temperature set?
■Is the proper oven temperature calibration set? See “Temp Adjust” in the “Setup” section.
■Was the oven preheated? See “Bake,” “Broil,” or “Convect Bake” section.
■Is the proper bakeware being used? See “Bakeware” section.
■Is the oven vent blocked? See “Oven Vent” section.
■Are the racks positioned properly? See “Positioning Racks and Bakeware” section.
■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.
■Is the batter evenly distributed in the pan? Check that batter is level in the pan.
■Is the proper length of time being used? Adjust cooking time.
■Has the oven door been opened while cooking? Oven peeking releases oven heat and can result in longer cooking times.
■Are baked items too brown on the bottom? Move rack to higher position in the oven.
■Are pie crust edges browning early? Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.
Broiling results not what expected
■Is there excessive smoking? Food may be too close to the broil element or may have excessive fat. Move rack to a lower position.
■Is the oven door closed? Close oven door to the broil stop position.
■Was the broil element preheated? Allow broil element to preheat for 5 minutes.
Ventilation system not capturing smoke efficiently
■Is there proper cross ventilation in the room or makeup air?
See the Installation Instructions.
■Is the outside wall cup shut or blocked?
■Was the range and air filter installed properly? See the Installation Instructions.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new
To locate factory specified parts in your area, call us or your nearest
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