Jenn-Air JES9750, JES9860 manual Troubleshooting

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TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

 

Oven door will not open

■Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Cooktop will not operate

■Is the control knob set correctly? Push in knob before turning to a setting.

Excessive heat around cookware on cooktop

■Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Hot surface indicator light stays on

■Does the hot surface indicator light stay on after controls have been turned off? See “Hot Surface Indicator Light” in “Cooktop Controls” section.

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the control knob set to the proper heat level? See “Cooktop Use” section.

■Is the range level? Level the range. See the Installation Instructions.

■Has a self-cleaning cycle been started? The oven door is locked during a self-cleaning cycle. See “Self-Cleaning Cycle” section.

■Is the oven control and oven door lock set? See “Locking the Oven Control and Oven Door” section.

Oven will not operate

■Is the electronic oven control set correctly? See “Electronic Oven Control” section.

■Has a delay start been set? See “More Options” section.

■On some models, is the Control Lock set? See “Locking the Oven Control and Oven Door” section.

■On some models, is the Sabbath Mode set? See “Sabbath Mode” in the “Setup” section.

Oven temperature too high or too low

■Does the oven temperature calibration need adjustment? See “Temp Adjust” in the “Setup” section.

Display shows messages

■Is the display showing “FAULT DETECTED?” A fault has been detected. Follow the displayed directions “PRESS ENTER TO TRY AGAIN” or “DISABLE POWER TO CLEAR.” If the fault does not clear, reappears, or “FEATURE NOT AVAILABLE” is displayed, call for assistance or service.

■Is “SAB” flashing?

Oven is in Sabbath Mode. To cancel, press and hold the SETUP pad for 5 seconds.

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Contents JES9750, JES9860 Cuisinière Électrique Encastrable À AspirationW10430925A Table of Contents Table DES MatièresRange Safety Anti-Tip BracketImportant Safety Instructions Cooktop control with elements Cooktop USECooktop Controls Cooktop control with grillCeramic Glass Cooktop On Indicator LightTo Install Cooktop Cartridge Cooktop CartridgeHome Canning Install GrillDowndraft Ventilation System Cookware Cookware CharacteristicsElectronic Oven Controls JES9860Oven Display CancelElectronic Control Pads Quickset PadsLocking the Oven Control and Oven Door TimersSetup Oven LightCelsius/Fahrenheit Sabbath ModeTemp Adjust Tones beeps Service208/240V HR ShutoffPositioning Racks and Bakeware Oven USEAluminum Foil BakewareBake Meat ThermometerOven Vent BroilConvect Bake Broiling ChartConvection Cooking To BroilRapid Preheat Convect RoastConvect Pastry More OptionsKeep WarmTM Feature Delay To Set Delay BakeTo Set Delay Convect on some models Proofing on some modelsDrying To Change Probe Temperature, Oven SettingMeat Probe To Set DryingVegetables Drying Guide ChartFruit HerbsFrozen Items THAW-SERVE Time Hints Thaw and Serve ChartTo Set Thaw-Serve Favorites Range Care Self-Cleaning CycleGeneral Cleaning Ceramic Glass Access PanelExterior Porcelain Enamel Surfaces Cooktop ControlsBasin PAN and Basin Grease CUPGrill Element or Grill Burner Grill GratesOven Lights Oven DoorTroubleshooting Assistance or Service Canada AccessoriesU.S.A Items Excluded from Warranty JENN-AIRCOOKING Appliance WarrantyLimited Warranty This limited warranty does not coverSécurité DE LA Cuisinière La bride antibasculementConservez CES Instructions Utilisation DE LA Table DE Cuisson Pour les cuisinières avec programme d’autonettoyageModule de commande de la table de cuisson avec éléments Commandes de la table de cuissonModule de commande de la table de cuisson avec gril VitrocéramiqueDépose du module amovible de brûleurs scellés Installation du grilInstallation du module amovible pour table de cuisson Préparation de conserves à la maison Pour installer le grilSystème de ventilation à aspiration par le Bas Pour retirer le grilUstensile Caractéristiques Commandes Électroniques DU FourUstensiles de cuisson Horloge Afficheur du fourTouches de réglage rapide Minuteries Verrouillage de la commande du four et de La porte du fourVerrouillage de la commande du four et de la porte du four Lampe du fourLangue Mode SabbatHorloge RemarquesSignaux sonores Ajustement de la température208/240 Démonstration Arrêt au bout de 12 heuresÉconomie dénergie De cuisson au four Utilisation DU FourPapier d’aluminium Évent du four Ustensiles de cuisson au fourThermomètre à viande Cuisson au fourTableau DE Cuisson AU Gril Cuisson au grilCuisson au gril Aliment Position Durée Totale DE LA EN Minutes GrilleCuisson au four par convection Cuisson par convectionCuisson au four par convection Préchauffage rapide Rôtissage par convectionCuisson de pâtisseries par convection Rôtissage par convectionMise en marche différée Réglage de la cuisson différée Plus d’optionsCuisson et maintien au chaud Levée de pain sur certains modèlesPour faire réchauffer des petits pains mollets Sonde thermométriqueLa caractéristique Keep WarmTM maintien au chaud Pour faire réchauffer des assiettesSéchage sur certains modèles Réglage du séchageTableau DU Guide DE Séchage Heures FruitsHerbes HeuresLégumes Tartes et gâteaux entiers Réglage de la fonction Décongeler et servirTableau Décongeler ET Servir Portions individuelles Parts de tartePour créer une nouvelle recette favorite Recettes favoritesPour sauvegarder la dernière recette réalisée Pour modifier une recette sauvegardéeEntretien DE LA Cuisinière Programme d’autonettoyage sur certains modèlesPour différer lautonettoyage Nettoyage généralAutonettoyage Surfaces Externes EN Émail VitrifiéExtérieur DE LA Porte DU Four Vitrocéramique Commandes DE LA Table DE CuissonTableau DE Commande Panneau DaccèsPlateau DU BAC ET BAC Coupelle À GraisseÉlément DE Cuisson AU Gril OU Brûleur DE Cuisson AU Gril Grilles DU GrilFiltre Remplacement de la lampe du fourLampes du four Chambre dévacuationDépannage Porte du fourDes messages saffichent Le four ne fonctionne pasLa température du four est trop élevée ou trop basse Le programme dautonettoyage ne fonctionne pasSi vous avez besoin de pièces de rechange Assistance OU ServiceAux États-Unis Ou composez le 1-800-JENNAIRAccessoires Au CanadaArticles Exclus DE LA Garantie Garantie DES Appareils DE Cuisson JENN-AIRGarantie Limitée La présente garantie limitée ne couvre pasW10430925A 2011 10/11 All rights reserved
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JES9860, JES9750 specifications

Jenn-Air, a renowned brand in kitchen appliances, offers a selection of innovative and high-performance products designed to elevate the cooking experience. Among their standout models are the Jenn-Air JES9750 and JES9860, known for their sophisticated features, advanced technology, and sleek design.

The Jenn-Air JES9750 is a versatile wall oven that emphasizes convenience and precision cooking. One of its standout features is the true convection technology, which ensures even heat distribution throughout the oven space. This technology results in perfectly baked dishes, making it a favorite among home chefs. Additionally, the JES9750 incorporates a powerful self-cleaning function, which simplifies maintenance by eliminating the need for harsh chemical cleaners.

Moreover, this model includes a temperature probe that allows users to monitor the internal temperature of meats and other dishes without opening the oven door. This feature not only ensures perfect cooking results but also enhances energy efficiency. The oven's sleek touchscreen controls add a modern touch and offer easy navigation through the various cooking modes, including bake, broil, and roast.

Meanwhile, the Jenn-Air JES9860 stands out with its premium features and professional-grade performance. This model also showcases true convection technology, allowing for a high level of cooking precision. It includes Wi-Fi connectivity, enabling users to control their oven remotely using a smartphone app. This innovative feature is perfect for busy households where multitasking is essential.

Additionally, the JES9860 is equipped with steam assist, which helps retain moisture in dishes, perfect for baking bread or cooking delicate proteins. The oven’s spacious interior allows for larger cooking items, making it ideal for festive gatherings and family meals. With its seamless integration of technology, this model also features smart diagnostics, providing users with troubleshooting assistance directly through the app.

Both ovens reflect Jenn-Air’s commitment to quality and performance, making them excellent additions to any kitchen. Their combination of advanced cooking technologies, user-friendly features, and elegant design underscores why Jenn-Air remains a leader in the home appliance market. Whether choosing the JES9750 for its easy maintenance or the JES9860 for its smart capabilities, users can expect exceptional cooking results and a cutting-edge kitchen experience.
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