In the U.S.A.
If the problem is not due to one of the items listed in the “Troubleshooting” section…
Call the dealer from whom your appliance was purchased, or call
If the dealer or service company cannot resolve your problem, write to:
Customer eXperience Center
553 Benson Road
Benton Harbor, MI
Web address: www.jennair.com
Or call: 1-800-JENNAIR (1-800-536-6247)
U.S. customers using TTY for deaf, hearing impaired or speech impaired, call:
NOTE: When writing or calling about a service problem, please include the following information:
1.Your name, address and daytime telephone number.
2.Appliance model number and serial number.
3.Name and address of your dealer or servicer.
4.A clear description of the problem you are having.
5.Proof of purchase (sales receipt).
User’s guides, service manuals and parts information are available from
| Accessories |
To order accessories, visit our website at www.jennair.com/cookingaccessories. | |
Canning Unit Kit | Wok |
(coil element models) | Order Part Number AO142 |
Order Part Number 242905 | Drying Rack |
Cooktop Cleaner | Order Part Number DRYINGRACK |
(ceramic glass models) | Magnetic Door Spacer |
Order Part Number 31464 | Order Part Number |
Cooktop Protectant | Electric Griddle |
Order Part Number 31463 | Order Part Number JEA8200ADX |
Cooktop Care Kit | Grill Cover |
(includes cleaner, protectant, and applicator pads) | Order Part Number A341 |
Order Part Number 31605 | Cooktop Cartridges (Conventional Coil) |
Cooktop Scraper | JEA7000ADB - Black Porcelain |
(ceramic glass models) | JEA7000ADS - Stainless Steel |
Order Part Number WA906B | JEA7000ADW - White Porcelain |
Stainless Steel Cleaner and Polish | Cooktop Cartridges (Radiant) |
(stainless steel models) | JEA8120ADB - Black |
Order Part Number 31462 | JEA8120ADW - White |
Premium Broil Pan and Roasting Rack | |
Order Part Number 31682 | Order Part Number W10123240 |
| www.jennair.com/broilerpan |
|
|
In Canada
If the problem is not due to one of the items listed in the “Troubleshooting” section…
Call the dealer from whom your appliance was purchased, or call
If the dealer or service company cannot resolve your problem, write to:
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
Web address: www.jennair.ca
Or call: 1-800-807-6777.
NOTE: When writing or calling about a service problem, please include the following information:
1.Your name, address and daytime telephone number.
2.Appliance model number and serial number.
3.Name and address of your dealer or servicer.
4.A clear description of the problem you are having.
5.Proof of purchase (sales receipt).
User’s guides, service manuals and parts information are available from
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