GE Monogram ZDIW50 installation instructions QUESTIONS? USE this Problem Solver

QUESTIONS?

USE THIS PROBLEM SOLVER

PROBLEM	POSSIBLE CAUSE
ICEMAKER DOES	• Cycle Control Knob must be in the “ON” position.
NOT RUN	• Check to see that the power cord is plugged in.
	• Have you checked your home’s main fuses or circuit breaker box?
	• Room temperature must be above 55°F. (13°C.). Otherwise, the bin thermostat
	may sense the cold room temperature and shut off even though the bin is not
	full of ice. Also, the icemaker may not restart once it does shut off.
ICEMAKER RUNS BUT	• Cycle Control Knob must be in the “ON” position.
PRODUCES NO ICE	• Check water supply to make sure it is open.
	• If the icemaker is operated at an elevation of 2,000 feet or more above sea level,
	both the bin thermostat and ice thickness thermostat need to be recalibrated.
	See the Installation Instructions.
ICEMAKER RUNS	• Room temperature may be extremely high, more that 90°F. (32°C.). In this case
BUT PRODUCES	it is normal for ice production to be low.
VERY LITTLE ICE	• Dirt or lint may be blocking the air flow through the finned condenser.
	Condenser needs to be cleaned.
	• Check to see if the icemaker has a scale build-up in water and freezing system.
	Clean if necessary.
GRID IS NOT CUTTING	• Check the grid harness plug to make sure the connection is secure.
ICE SHEETS
TASTE IN ICE CUBES	• There may be an unusually high mineral content in the water supply. Water may
	need to be filtered or treated.
	• Do not store any foods in the ice bin.
	• Packaging material not all removed.

If you need more help…call, toll free: GE Answer Center® , 800.626.2000 consumer information service

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