Fisher & Paykel DD607 Poor Dry Performance Non Vented, Question, Is the customer complaining of

40

6.2 Poor Dry Performance

Poor Dry Performance (Non Vented)

	QUESTION	YES	NO
1	Is the customer complaining of	Advise customer that due	Go to Question 2.
	plastic items not drying?	to plastics having a low
		thermal mass, these items
		give inherently bad drying
		performance.
2	Is the customer using rinse aid?	Go to Question 3,	Advise customer that
			the use of rinse aid
			will improve dry
			performance.
3	Is the customer using Fast or Eco	Advise customer that	Go to Question 4
	cycles?	due to lower final rinse
		temperatures, dry
		performance is comprised
		when using Fast and Eco
		cycles (there is less residual
		heat for drying at the end
		of cycle).
4	Is the rinse aid setting high	Go to Question 5.	Turn the rinse aid up to a
	enough for the water hardness in		higher setting.
	the area?
5	Using diagnostics, test the rinse		Replace dispenser.
	aid dispenser. Is it dispensing the
	correct amount of rinse aid?
Poor Dry Performance (Vented Single Product)
	Complaint	Answer
1	Customer complaining about	Due to cold ambient conditions, the moist air from
	water on the floor after drying	the external vent may cause a mist on the floor, and in
		extreme cold ambient conditions water can drip from
		the external vent.
	Gurgling	Has the flap
2	Drying fan not operating	There is a time lag of between 30-40 minutes to let the
		water condense within the tub before drying starts.