Fisher & Paykel DD247 Fault Code E5 - Lid Fault, Fault Code E5 - Sub Code 01 - Not Starting

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Fault Code E5 - Lid Fault

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Fault Code E5 - Lid Fault

1.Check for any obstructions within the tub, especially around the flange area where the lid seals.

2.Check customer has not used tall utensils that may have caused the lid to jam.

3.Check the lid system for any physical damage or disconnection of yoke , clip or wiring.

4.Check wiring harness connections at the component and at the controller for any signs of water damage, corrosion or arcing. Replace if damaged.

5.Check the resistance of each lid actuator at the controller, only replace an actuator if it is open or short circuit.

6.Chassis harness P205 pin pair 6 & 7, 8 & 9. Run the lid actuators in diagnostics ( refer p30 & 31) to ensure they move the lid in both upwards and downwards directions. This can be down with the tub removed or pulled slightly forward on the rails.

7.If the fault still occurs, check the sub code fault and, if problem persists, replace the controller.

Fault Code E5 - Sub Code 01 - Not Starting

Lid Actuator

Harness

Lid Clips

Yoke Clip

1.Check harness connection at controller for signs of water damage, corrosion or arcing. Replace if damaged.

2.Check actuator resistance (open or short circuit), if OK then replace controller.

Fault Code E5 - Sub Code 02 - No Current

1.Check harness connection at controller for signs of water damage, corrosion or arcing. Replace if damaged.

2.Check actuator resistance, if open circuit, replace lid actuator.

3.If actuator OK, then replace controller.

Fault Code E5 - Sub Code 04 - Not Stalling

1.Check harness connection at controller for signs of water damage, corrosion or arcing. Replace if damaged.

2.Replace the controller.

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Contents DishDrawer Service ManualNZ AU GB IE US CA DD607 & DD247Brand FEATURED PRODUCT & CONTACT ADDRESSESStandard Double Models DescriptionDD24SCW7 Standard Single ModelsSingle, Designer, Brushed Stainless Tall Tub Double ModelsDD24SDFTX7 Tall Tub Single ModelsSingle, Tall Tub, Classic White Single, Tall Tub, Classic, Stainless SteelCONTENTS SERVICE PROCEDURES WIRING DIAGRAMS10 NOTES 1.1.1 Electrical Safety 1 SERVICE REQUIREMENTS1.1.9 Diagnostics 1.1.2 Electrostatic Discharge1.2.1 Static Strap 1.2 Specialised Tools22 15/16 ” 2 DIMENSIONS & SPECIFICATIONS22 15/16” Specification Component Specifications8.0 Ohms per winding, 16 ohms phase to ComponentHall sensor Wash Wash CyclePost TimeDD60 United States/Canada Wash Profiles DD60 Australia/New Zealand Wash ProfilesWash Cycle Wash3.3.1 Tub Home Sensor 3 TECHNICAL OVERVIEW3.3.3 Wireless Remote some integrated models only 3.3.2 Touch Switches3.3.4 Operation some integrated models only Air Valve 3.3.5 Wireless ReceiverSluicing Jets 3.4.1 Rotor3.4.4 Drain Filter 3.4.3 Filter Plate3.5.2 During a Power Failure 3.5.1 When Activated3.7.1 Water Inlet 3.7.3 Amount of Water 3.7.2 Dispensing Detergent and Rinse AidFlood Sensor 3.7.4 Flood Protection3.8.2 Heating the Water 3.8.1 The Heating Element3.8.3 Maintaining the Temperature 3.8.4 Over Heat ProtectionNon Return Valve 3.11.1 The Filter System 3.11.2 Removing and Cleaning the Drain Filter and Filter Plate3.12.1 Integrated Single Drawer Venting some models only Strainer Spigot Strainer Not Wireless Model 4 OPTION ADJUSTMENT MODE4.1.2 Rinse Aid Setup rA Setup4.1.3 Water Supply Hardness Setup hd DishDrawer SettingGrains per Gallon Parts per Million4.2.2 Designer Models 4.2.1 Classic Models4.2.3 Integrated Models 4.2.4 Integrated with Wireless Remote Controlbutton, which will increase or decrease the amount of LED’s on the Option Closed Drawer autolock using the remote controlRinse aid Water softener5.1.1 Display Mode 5 DIAGNOSTICS5.1.2 Hardware Output Mode HO Rinse Aid Pump operates as a valve for diagnostic purposes only 5.1.4 Continuous Cycle Mode CC 5.1.3 Fast Cycle FC5.1.6 Show Off/ Showroom Wash Mode 5.1.5 Temperature and Voltage DisplayPlaying Tunes Program Indicators 5.2.1 Diagnostic ModeProgram Button 5.2.2 Display Mode5.2.5 Continous Cycle Mode CC 5.2.4 Fast Cycle Mode FC6 FAULT CODES AND POOR PERFORMANCE Fault Fault CodeLED Display Possible Causes6.1.1 Sub Code Faults Fast & Eco LED’s Fast, DelicateQUESTION Poor Dry Performance Non VentedIs the customer complaining of plastic items not drying?problem How to resolve theCustomers Complaint - food particles left on dishes Customers Complaint - coffee/tea stains left in cupsMore on next page white chalky film on themHow to resolve the problem 7.1 Fault Code Problem Solving 7 FAULT FINDING PROCEDUREWet E1- Water in the Chassis Base DO NOT REPLACE COMPONENTS ON A TUB WITH THIS WARNINGDry E1 - No Water in the Chassis Base Prefinished models Controller Harness P201 Corrosion Damage Example Fault code E2 - Sub Code 03 - Motor Not Drawing Enough CurrentNOTE For more detailed component testing, refer to page Fault Code E5 - Sub Code 01 - Not Starting Fault Code E5 - Lid FaultFault Code E5 - Sub Code 02 - No Current Fault Code E5 - Sub Code 04 - Not StallingFlap Fan Housing Locking TabsFault Code E7 - Sub Code 02 - Under Current Fault Code E7 - Detergent Diverter ValveFault Code E7 - Sub Code 03 - Over Current Detergent Diverter Coil Harness Pin PinWater softener brine pump There are 4 sub codes which relate to this fault code If the problem persists replace the bottom controller 8.2 Power Distribution Concept 8 WIRING DIAGRAMS Lower Tub Shown Only 8.3 Wiring Diagram  P204 9 SERVICE PROCEDURESP203 P2021. Open the drawer Clip Cowling Retaining ScrewRail Clip 1. Open the drawer and remove the drawer front refer section 1. Remove the drawer front refert section 1. Remove the cutlery basket and rack from the tub 1. Remove the drawer front refer Section Clips Clips Earth Wire Element CoverDrain Hose Fill Hose 1. Remove the wiring cover refer section 1. Remove the tub as per section Trim Channel TrimWater Valve Hex Drive Screws Rail Rear Locating TabsClips Inlet Hose Flood Sensor MFB Fill Hoses Water Inlet Hose Chassis Clip Wiring Harness Link Clip 15mm 3/4”Trim Clips 9.28 Single Integrated Vent Duct Removal Some models onlyT10 Torx Screw Slide Off Tub1. Remove the tub to gain access to the duct, refer section 1. Remove the door panel, refer section Receiver Replacement Procedure Pairing ProcedureTo Pair Remote to Receiver Transmit LED indicator Top Tub start button on doubles 10 NOTES 11.2011 NZ AU GB IE US CA F&P PN 590409 A