Fisher & Paykel DD247, DD607 service manual white chalky film on them, How to resolve the problem

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How to resolve the

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Customers Complaint - glasses & cutlery have a cloudy white film on them and/or plates have a

white chalky film on them

How to resolve the

problem.

Pipe Interrupter (Air Break) Function

A critical component in the performance of the water softener is the pipe interrupter air break (PI). There is a certain amount of spray leakage from the PI, which is used to provide water to the salt reservoir.

If the spray is inadequate, there will be insufficient water in the salt reservoir to make brine.

If there is too much spray, then the excess bypasses the water softener and defeats the softening process by pouring untreated water straight into the tub.

To check that the amount of spray is appropriate:-

Fill the salt reservoir with water.

In diagnostics mode, turn on the fill water valve and the motor drain. Water will flow out of the dispenser into the tub, as well as out of the water softener overflow into the tub.

Observe the flow from the water softener overflow (beside the dispenser). There should be a trickle (25-100 ml per minute). With experience you can guess what is appropriate. If the trickle is outside these rates, replace the water softener, as the PI is faulty.

To check that there is water in the salt reservoir, remove the drawer front and observe the level of water in the tank. (A quick way to check that there is water in the salt reservoir is to remove the salt bung and test the water level by placing your finger down through the opening.)

Detergent or Rinse Aid in the Water Softener

If detergent or rinse aid is poured in to the salt reservoir it will destroy the water softener. This could also happen if the salt bung is left off or falls out. Evidence of this could be white streaks through the resin.

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Contents DD607 & DD247 Service ManualDishDrawer NZ AU GB IE US CADescription FEATURED PRODUCT & CONTACT ADDRESSESBrand Standard Double ModelsTall Tub Double Models Standard Single ModelsDD24SCW7 Single, Designer, Brushed StainlessSingle, Tall Tub, Classic, Stainless Steel Tall Tub Single ModelsDD24SDFTX7 Single, Tall Tub, Classic WhiteCONTENTS SERVICE PROCEDURES WIRING DIAGRAMS10 NOTES 1.1.2 Electrostatic Discharge 1 SERVICE REQUIREMENTS1.1.1 Electrical Safety 1.1.9 Diagnostics1.2.1 Static Strap 1.2 Specialised Tools22 15/16 ” 2 DIMENSIONS & SPECIFICATIONS22 15/16” Component Component SpecificationsSpecification 8.0 Ohms per winding, 16 ohms phase toHall sensor Time Wash CycleWash PostWash DD60 Australia/New Zealand Wash ProfilesDD60 United States/Canada Wash Profiles Wash Cycle3.3.1 Tub Home Sensor 3 TECHNICAL OVERVIEW3.3.3 Wireless Remote some integrated models only 3.3.2 Touch Switches3.3.4 Operation some integrated models only 3.4.1 Rotor 3.3.5 Wireless ReceiverAir Valve Sluicing Jets3.4.4 Drain Filter 3.4.3 Filter Plate3.5.2 During a Power Failure 3.5.1 When Activated3.7.1 Water Inlet 3.7.4 Flood Protection 3.7.2 Dispensing Detergent and Rinse Aid3.7.3 Amount of Water Flood Sensor3.8.4 Over Heat Protection 3.8.1 The Heating Element3.8.2 Heating the Water 3.8.3 Maintaining the TemperatureNon Return Valve 3.11.1 The Filter System 3.11.2 Removing and Cleaning the Drain Filter and Filter Plate3.12.1 Integrated Single Drawer Venting some models only Strainer Spigot Strainer Setup 4 OPTION ADJUSTMENT MODENot Wireless Model 4.1.2 Rinse Aid Setup rAParts per Million DishDrawer Setting4.1.3 Water Supply Hardness Setup hd Grains per Gallon4.2.2 Designer Models 4.2.1 Classic Models4.2.3 Integrated Models 4.2.4 Integrated with Wireless Remote Controlbutton, which will increase or decrease the amount of LED’s on the Water softener Closed Drawer autolock using the remote controlOption Rinse aid5.1.1 Display Mode 5 DIAGNOSTICS5.1.2 Hardware Output Mode HO Rinse Aid Pump operates as a valve for diagnostic purposes only 5.1.4 Continuous Cycle Mode CC 5.1.3 Fast Cycle FC5.1.6 Show Off/ Showroom Wash Mode 5.1.5 Temperature and Voltage DisplayPlaying Tunes 5.2.2 Display Mode 5.2.1 Diagnostic ModeProgram Indicators Program Button5.2.5 Continous Cycle Mode CC 5.2.4 Fast Cycle Mode FC6 FAULT CODES AND POOR PERFORMANCE Possible Causes Fault CodeFault LED Display6.1.1 Sub Code Faults Fast & Eco LED’s Fast, Delicateplastic items not drying? Poor Dry Performance Non VentedQUESTION Is the customer complaining ofCustomers Complaint - coffee/tea stains left in cups How to resolve theproblem Customers Complaint - food particles left on dishesMore on next page white chalky film on themHow to resolve the problem 7.1 Fault Code Problem Solving 7 FAULT FINDING PROCEDUREWet E1- Water in the Chassis Base DO NOT REPLACE COMPONENTS ON A TUB WITH THIS WARNINGDry E1 - No Water in the Chassis Base Prefinished models Controller Harness P201 Corrosion Damage Example Fault code E2 - Sub Code 03 - Motor Not Drawing Enough CurrentNOTE For more detailed component testing, refer to page Fault Code E5 - Sub Code 04 - Not Stalling Fault Code E5 - Lid FaultFault Code E5 - Sub Code 01 - Not Starting Fault Code E5 - Sub Code 02 - No CurrentFlap Fan Housing Locking TabsDetergent Diverter Coil Harness Pin Pin Fault Code E7 - Detergent Diverter ValveFault Code E7 - Sub Code 02 - Under Current Fault Code E7 - Sub Code 03 - Over CurrentWater softener brine pump There are 4 sub codes which relate to this fault code If the problem persists replace the bottom controller 8.2 Power Distribution Concept 8 WIRING DIAGRAMS   8.3 Wiring DiagramLower Tub Shown Only P202 9 SERVICE PROCEDURESP204 P2031. Open the drawer Clip Cowling Retaining ScrewRail Clip 1. Open the drawer and remove the drawer front refer section 1. Remove the drawer front refert section 1. Remove the cutlery basket and rack from the tub 1. Remove the drawer front refer Section Clips Clips Earth Wire Element CoverDrain Hose Fill Hose 1. Remove the wiring cover refer section 1. Remove the tub as per section Trim Channel TrimWater Valve Hex Drive Screws Rail Rear Locating TabsClips Inlet Hose Flood Sensor MFB Fill Hoses Water Inlet Hose Chassis Clip Wiring Harness Link Clip 15mm 3/4”Slide Off Tub 9.28 Single Integrated Vent Duct Removal Some models onlyTrim Clips T10 Torx Screw1. Remove the tub to gain access to the duct, refer section 1. Remove the door panel, refer section Receiver Replacement Procedure Pairing ProcedureTo Pair Remote to Receiver Transmit LED indicator Top Tub start button on doubles 10 NOTES 11.2011 NZ AU GB IE US CA F&P PN 590409 A