Fisher & Paykel DD607, DD247 service manual Fault Codes And Poor Performance

Page 36
6 FAULT CODES AND POOR PERFORMANCE

36

6 FAULT CODES AND POOR PERFORMANCE

Faults are displayed on the LCD (if fitted) and are also displayed on the touch switch panel for the integrated and flat door models and remote badge models.

There are 10 “E” fault codes, which are displayed along with a spanner in the LCD (if fitted). Within the E fault are sub code faults, which help identify the failure mode and provide more information. ( refer page 38 & 39 for sub codes)

An E fault will usually require the assistance of a qualified service person.

In addition, there are 3 U (user) faults.

U1 is displayed on the LCD as a “no tap” symbol. (time out on fill is after 175 seconds) The customer can usually rectify a U1 fault.

A U4 fault indicates an E fault with the other tub that has disabled the power supply, it will only be displayed when the START/PAUSE button is pressed.

In the integrated and flat door models, where an LCD is not available, the presence of a fault is indicated by a red centre (Start/Pause) LED on the badge, with the fault number indicated by the Red LEDs on the touch switch panel.

A U6 indicates that the spray arm may have become dislodged from the rotor, or, the water supply pressure to the product is too low. (time out on fill is after 175 seconds)

Model

Maximum Water Pressure

Minimum Water Pressure

water softener model

1 MPa

0.1 MPa (14.5 psi)

non water softener model

1 MPa

0.03MPa (4.3 psi)

Once a user fault is repaired, it can be cleared by pressing the POWER button. If the fault is still present, then it will not clear.

An E fault or user fault is accompanied by a continuous pulsating beep, which can be turned off by pressing the KEYLOCK button. This also stops the drain pump running for an E1 fault.

The last two faults are logged into EE memory.

If a tub is forced open, the product simply pauses as if someone had pressed the start/pause button.

Once the fault has been cleared, the power needs to be disconnected and reconnected to reset the isolation relay before the product can be used again.

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Contents Service Manual DishDrawerNZ AU GB IE US CA DD607 & DD247FEATURED PRODUCT & CONTACT ADDRESSES BrandStandard Double Models DescriptionStandard Single Models DD24SCW7Single, Designer, Brushed Stainless Tall Tub Double ModelsTall Tub Single Models DD24SDFTX7Single, Tall Tub, Classic White Single, Tall Tub, Classic, Stainless SteelCONTENTS WIRING DIAGRAMS SERVICE PROCEDURES10 NOTES 1 SERVICE REQUIREMENTS 1.1.1 Electrical Safety1.1.9 Diagnostics 1.1.2 Electrostatic Discharge1.2 Specialised Tools 1.2.1 Static Strap2 DIMENSIONS & SPECIFICATIONS 22 15/16 ”22 15/16” Component Specifications Specification8.0 Ohms per winding, 16 ohms phase to ComponentHall sensor Wash Cycle WashPost TimeDD60 Australia/New Zealand Wash Profiles DD60 United States/Canada Wash ProfilesWash Cycle Wash3 TECHNICAL OVERVIEW 3.3.1 Tub Home Sensor3.3.2 Touch Switches 3.3.3 Wireless Remote some integrated models only3.3.4 Operation some integrated models only 3.3.5 Wireless Receiver Air ValveSluicing Jets 3.4.1 Rotor3.4.3 Filter Plate 3.4.4 Drain Filter3.5.1 When Activated 3.5.2 During a Power Failure3.7.1 Water Inlet 3.7.2 Dispensing Detergent and Rinse Aid 3.7.3 Amount of WaterFlood Sensor 3.7.4 Flood Protection3.8.1 The Heating Element 3.8.2 Heating the Water3.8.3 Maintaining the Temperature 3.8.4 Over Heat ProtectionNon Return Valve 3.11.2 Removing and Cleaning the Drain Filter and Filter Plate 3.11.1 The Filter System3.12.1 Integrated Single Drawer Venting some models only Strainer Spigot Strainer 4 OPTION ADJUSTMENT MODE Not Wireless Model4.1.2 Rinse Aid Setup rA SetupDishDrawer Setting 4.1.3 Water Supply Hardness Setup hdGrains per Gallon Parts per Million4.2.1 Classic Models 4.2.2 Designer Models4.2.4 Integrated with Wireless Remote Control 4.2.3 Integrated Modelsbutton, which will increase or decrease the amount of LED’s on the Closed Drawer autolock using the remote control OptionRinse aid Water softener5 DIAGNOSTICS 5.1.1 Display Mode5.1.2 Hardware Output Mode HO Rinse Aid Pump operates as a valve for diagnostic purposes only 5.1.3 Fast Cycle FC 5.1.4 Continuous Cycle Mode CC5.1.5 Temperature and Voltage Display 5.1.6 Show Off/ Showroom Wash ModePlaying Tunes 5.2.1 Diagnostic Mode Program IndicatorsProgram Button 5.2.2 Display Mode5.2.4 Fast Cycle Mode FC 5.2.5 Continous Cycle Mode CC6 FAULT CODES AND POOR PERFORMANCE Fault Code FaultLED Display Possible Causes6.1.1 Sub Code Faults Fast, Delicate Fast & Eco LED’sPoor Dry Performance Non Vented QUESTIONIs the customer complaining of plastic items not drying?How to resolve the problemCustomers Complaint - food particles left on dishes Customers Complaint - coffee/tea stains left in cupswhite chalky film on them More on next pageHow to resolve the problem 7 FAULT FINDING PROCEDURE 7.1 Fault Code Problem SolvingDO NOT REPLACE COMPONENTS ON A TUB WITH THIS WARNING Wet E1- Water in the Chassis BaseDry E1 - No Water in the Chassis Base Prefinished models Fault code E2 - Sub Code 03 - Motor Not Drawing Enough Current Controller Harness P201 Corrosion Damage ExampleNOTE For more detailed component testing, refer to page Fault Code E5 - Lid Fault Fault Code E5 - Sub Code 01 - Not StartingFault Code E5 - Sub Code 02 - No Current Fault Code E5 - Sub Code 04 - Not StallingFan Housing Locking Tabs FlapFault Code E7 - Detergent Diverter Valve Fault Code E7 - Sub Code 02 - Under CurrentFault Code E7 - Sub Code 03 - Over Current Detergent Diverter Coil Harness Pin PinWater softener brine pump There are 4 sub codes which relate to this fault code If the problem persists replace the bottom controller 8 WIRING DIAGRAMS 8.2 Power Distribution Concept 8.3 Wiring Diagram Lower Tub Shown Only  9 SERVICE PROCEDURES P204P203 P2021. Open the drawer Retaining Screw Clip CowlingRail Clip 1. Open the drawer and remove the drawer front refer section 1. Remove the drawer front refert section 1. Remove the cutlery basket and rack from the tub 1. Remove the drawer front refer Section Earth Wire Element Cover Clips ClipsDrain Hose Fill Hose 1. Remove the wiring cover refer section 1. Remove the tub as per section Trim Trim ChannelHex Drive Screws Rail Rear Locating Tabs Water ValveClips Inlet Hose Flood Sensor MFB Wiring Harness Link Clip 15mm 3/4” Fill Hoses Water Inlet Hose Chassis Clip9.28 Single Integrated Vent Duct Removal Some models only Trim ClipsT10 Torx Screw Slide Off Tub1. Remove the tub to gain access to the duct, refer section 1. Remove the door panel, refer section Pairing Procedure Receiver Replacement ProcedureTo Pair Remote to Receiver Transmit LED indicator Top Tub start button on doubles 10 NOTES NZ AU GB IE US CA F&P PN 590409 A 11.2011