Transportation Damage and Claims

All Alto-Shaam equipment is sold F.O.B. shipping point, and when accepted by the carrier, such shipments become the property of the consignee.

Should damage occur in shipment, it is a matter between the carrier and the consignee. In such cases, the carrier is assumed to be responsible for the safe delivery of the merchandise, unless negligence can be established on the part of the shipper.

1.Make an immediate inspection while the equipment is still in the truck or immediately after it is moved to the receiving area. Do not wait until after the material is moved to a storage area.

2.Do not sign a delivery receipt or a freight bill until you have made a proper count and inspection of all merchandise received.

3.Note all damage to packages directly on the carrier’s delivery receipt.

4.Make certain the driver signs this receipt. If he refuses to sign, make a notation of this refusal on the receipt.

5.If the driver refuses to allow inspection, write the following on the delivery receipt:

Driver refuses to allow inspection of containers for visible damage.

6.Telephone the carrier’s office immediately upon finding damage, and request an inspection. Mail a written confirmation of the time, date, and the person called.

7.Save any packages and packing material for further inspection by the carrier.

8.Promptly file a written claim with the carrier and attach copies of all supporting paperwork.

We will continue our policy of assisting our customers in collecting claims which have been properly filed and actively pursued. We cannot, however, file any damage claims for you, assume the responsibility of any claims, or accept deductions in payment for such claims.

RECORD THE MODEL AND SERIAL NUMBER OF THE APPLIANCE

FOR EASY REFERENCE. ALWAYS REFER TO BOTH MODEL AND SERIAL NUMBER

IN ANY CONTACT WITH ALTO-SHAAM REGARDING THIS APPLIANCE.

Model: ___________________________________________________

Serial Number: _____________________________________________

Date Installed: _____________________________________________

Voltage: __________________________________________________

Purchased From: ___________________________________________

___________________________________________________

Alto-Shaam has established

atwenty-four hour emergency service call center to offer immediate customer access to a local authorized service agency outside of standard business hours. The emergency service access is provided exclusively for Alto-Shaam equipment and is available throughout the United States through the use of Alto-Shaam’s toll-free number. Emergency service access is available seven days a week including holidays.

W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls , Wisconsin 53052-0450 • U.S.A.

PHONE: 262.251.3800 • 800.558-8744 USA/CANADA

FAX: 262.251.7067 • 800.329.8744 U.S.A. ONLY

COMBITOUCHTM ESG SERIESwww.•altoGAS-shaamINSTALLATION.comMANUAL • 31.

610ESG, 2020ESG, 714ESG, 1020ESG, 1010ESG specifications

Alto-Shaam is a leading manufacturer of innovative cooking equipment, renowned for its commitment to quality and efficiency. Among its impressive lineup, the 1218ESG, 1010ESG, 1020ESG, 714ESG, and 2020ESG models stand out for their versatility and advanced technology, catering to the needs of modern kitchens.

The Alto-Shaam 1218ESG is a compact yet powerful solution designed specifically for high-volume cooking. Its key features include a unique Halo Heat technology that ensures even heat distribution, eliminating the need for fans or excessive airflow. This technology maintains the food's moisture and quality, making it ideal for holding, cooking, and reheating a variety of dishes. Additionally, the 1218ESG offers touchscreen controls, allowing for easy operation and programming, as well as a wide temperature range to accommodate various cooking requirements.

Similarly, the 1010ESG is engineered for efficiency in smaller spaces without sacrificing performance. It shares the same Halo Heat technology, paired with a space-saving design. The 1010ESG features a user-friendly interface and is equipped with programmable settings, making it easy to replicate dishes consistently. Its versatility allows it to handle everything from baked goods to meats, ensuring that culinary professionals can meet diverse menu demands.

The 1020ESG, on the other hand, expands on the capabilities of the 1010ESG while maintaining a compact profile. With a slightly larger cooking chamber, it allows for more substantial portions. Users can benefit from advanced features such as programmable recipes, which streamline operations in busy kitchens. The consistent cooking performance of the 1020ESG ensures that food retains its flavor and visual appeal, enhancing the dining experience.

For those requiring a larger capacity, the Alto-Shaam 714ESG and 2020ESG models provide exceptional solutions. The 714ESG is designed for heavy-duty use, making it suitable for larger batches and high-volume operations. It includes multiple cooking racks and robust construction, providing reliability and durability in high-pressure environments.

The 2020ESG takes it a step further with its extensive features tailored for extensive food service operations. Offering advanced technology and high capacity, it is aimed at large-scale kitchens where efficiency and consistency are paramount. All these models benefit from the patented Halo Heat technology, ensuring that each dish is cooked evenly and served at the perfect temperature.

In summary, the Alto-Shaam 1218ESG, 1010ESG, 1020ESG, 714ESG, and 2020ESG represent a perfect blend of technology, reliability, and versatility. They cater to a wide range of culinary needs while ensuring the quality and consistency that food service professionals demand. With their user-friendly interfaces and innovative cooking solutions, these models continue to set the standard in the commercial cooking equipment industry.