Alto-Shaam 1020ESG, 1218ESG, 1010ESG, 714ESG, 2020ESG, 610ESG manual E02, E03, E04, E11

Page 26

INSTALLATION

CombiTouch ERROR CODES

This section is provided for the assistance of qualified technicians only and is not intended for use by untrained or unauthorized service personnel. If your Alto-Shaam®unit is not operating properly, check the following before calling your Authorized Alto-Shaam Service Agent:

Check the power flow to the unit. Plug in outlet?

Do not attempt to repair or service the CombiOven beyond this point. Contact Alto-Shaam for the nearest authorized service agent. Repairs made by any other service agents without prior authorization by Alto-Shaam will void the warranty on the unit.

When the oven malfunctions, an error code will appear in the display.

PRESS THE START ICON TO ACKNOWLEDGE THE ERROR.

The icons that begin to flash represent operational modes that are still usable.

When the oven fault is corrected, the Combitherm will return to normal operation.

Error

Error call out in Display

Description of Error

Possible reason

Code

 

 

 

 

 

 

 

 

 

 

 

E01

Low Water Boiler

Low water level in boiler

— Water supply is shut off.

 

 

 

— Low water pressure.

 

 

 

— Generator drain cap missing or loose.

 

 

 

— Generator drain pump is not sealing.

 

 

 

— Generator drain pump elbow leaking.

 

 

 

— Faulty or scaled water level probe.

 

 

 

— Faulty or plugged dual solenoid valve assembly.

 

 

 

— Wiring or connection issue.

 

 

 

— No output to dual solenoid from relay board.

 

 

 

— Relay board, high voltage is not operating.

 

 

 

 

 

 

E02

Control Temperature High

Relay board surface

— Wiring or connection issue.

 

 

temperature too high

— Cooling fan on Relay board assembly is not

 

 

 

operating.

 

 

 

— Cooling Fan on display board is not operating.

 

 

 

— Main Cooling fan is not operating.

 

 

 

— Cooling Fan on motor drive is not operating.

 

 

 

— Unit is less than 20” from a heat producing source

 

 

 

on its left hand side.

 

 

 

 

 

 

E03

Fan Motor Error

Fan motor does not work

— Exhaust hood is not operating properly.

 

 

 

— Check LED fl ashes on the Motor Control.

 

 

 

See Motor Control Error Code list. (page 28).

 

 

 

— Connection Issue on Hall Effect sensor.

 

 

 

— Fan whel is not operating.

 

 

 

— Hall sensor does not detect motor rotation.

 

 

 

 

 

 

E04

Fan Motor 2 Error

Lower fan motor on 20.20

— Exhaust hood is not operating properly.

 

 

does not work

— Check LED fl ashes on the Motor Control.

 

 

 

See Motor Control Error Code list.

 

 

 

 

 

(page 28).

 

 

 

— Connection Issue on Hall Effect sensor.

 

 

 

 

 

 

 

 

 

— Fan whel is not operating.

 

 

 

— Hall sensor does not detect motor rotation.

 

 

 

 

 

 

E11

Convection Temperature

Excess oven temperature

Convection Mode & Combi Mode:

 

High

 

— Convection Oven contactor(s) stuck closed.

 

 

 

— N6 Oven Cavity Temperature probe defective.

 

 

 

— N6 Cavity Probe connection problem.

 

 

 

— Relay board, high voltage is not operating.

 

 

 

— Wiring or connection issue.

 

 

 

Combi Mode Only:

 

 

 

— Insuffi cient water supply into oven for steam

 

 

 

production.

 

 

 

 

 

 

 

 

 

continued on next page

COMBITOUCHTM ESG SERIES • GAS INSTALLATION MANUAL • 24.

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Contents ES GAS Installation L I V E R Y P a C K I N GSafety Procedures Precautions N G E RVentilation Requirements Site InstallationInstallation Codes & Standards Positioning on Site 102mmPositioning Pins Positioning RequirementsCommon Specifications Scale Free CE-27889610ESG 610ESG / sk Dimensions H x W x D610ESG 1010ESG 1010ESG / sk 1010ESGContaminant Inlet Water Requirements untreated water 714ESG 714ESG 714ESG / sk33-7/8 x 25-1/4 x 33-7/8 860mm x 640mm x 860mm 240 lb 109 kg Maximum Volume Maximum 150 quarts 190 liters1020ESG 1020ESG 1020ESG / sk1218ESG 1218ESG 1218ESG / sk2020ESG 2020ESG 2020ESG / skElectrical Electrical Grounding InstructionsMobile Equipment Restraint Risk of Electric ShockVentilation Requirements Propane Gas GAS Supply & InstallationNatural Gas Approved, commercial type and at least 3/4 I.DAccordance with local codes, CAN/CGA-B149.1 GAS Piping Must Never Be Installed to RUN Under the Burner Leak Testing Never USE AN Open Flame to Leak Test GAS ExhaustWater Supply & Installation CombiGuard FI-23014 shown Install water intake filtersCan manifold off of one 3/4 line 38mmto Water ValveWater Drainage Combitouch Checklist E04 E02E03 E11E21 E15E20 E22E36 E51E93 CombiTouch Motor Control Error Codes Type of Error Indication Release of ErrorError Codes ESIOriginal Equipment Limited Warranty Transportation Damage and Claims
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610ESG, 2020ESG, 714ESG, 1020ESG, 1010ESG specifications

Alto-Shaam is a leading manufacturer of innovative cooking equipment, renowned for its commitment to quality and efficiency. Among its impressive lineup, the 1218ESG, 1010ESG, 1020ESG, 714ESG, and 2020ESG models stand out for their versatility and advanced technology, catering to the needs of modern kitchens.

The Alto-Shaam 1218ESG is a compact yet powerful solution designed specifically for high-volume cooking. Its key features include a unique Halo Heat technology that ensures even heat distribution, eliminating the need for fans or excessive airflow. This technology maintains the food's moisture and quality, making it ideal for holding, cooking, and reheating a variety of dishes. Additionally, the 1218ESG offers touchscreen controls, allowing for easy operation and programming, as well as a wide temperature range to accommodate various cooking requirements.

Similarly, the 1010ESG is engineered for efficiency in smaller spaces without sacrificing performance. It shares the same Halo Heat technology, paired with a space-saving design. The 1010ESG features a user-friendly interface and is equipped with programmable settings, making it easy to replicate dishes consistently. Its versatility allows it to handle everything from baked goods to meats, ensuring that culinary professionals can meet diverse menu demands.

The 1020ESG, on the other hand, expands on the capabilities of the 1010ESG while maintaining a compact profile. With a slightly larger cooking chamber, it allows for more substantial portions. Users can benefit from advanced features such as programmable recipes, which streamline operations in busy kitchens. The consistent cooking performance of the 1020ESG ensures that food retains its flavor and visual appeal, enhancing the dining experience.

For those requiring a larger capacity, the Alto-Shaam 714ESG and 2020ESG models provide exceptional solutions. The 714ESG is designed for heavy-duty use, making it suitable for larger batches and high-volume operations. It includes multiple cooking racks and robust construction, providing reliability and durability in high-pressure environments.

The 2020ESG takes it a step further with its extensive features tailored for extensive food service operations. Offering advanced technology and high capacity, it is aimed at large-scale kitchens where efficiency and consistency are paramount. All these models benefit from the patented Halo Heat technology, ensuring that each dish is cooked evenly and served at the perfect temperature.

In summary, the Alto-Shaam 1218ESG, 1010ESG, 1020ESG, 714ESG, and 2020ESG represent a perfect blend of technology, reliability, and versatility. They cater to a wide range of culinary needs while ensuring the quality and consistency that food service professionals demand. With their user-friendly interfaces and innovative cooking solutions, these models continue to set the standard in the commercial cooking equipment industry.