GENERAL OPERATION | Possible Causes and/or Recommended Solutions | ||
Temperature is too warm | ■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool | ||
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| completely. | |
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| NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either | |
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| compartment (refrigerator or freezer) more quickly. | |
| ■ Doors are opened often or not closed completely - This allows warm air to enter the | ||
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| refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are | |
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| properly sealed. | |
| ■ Air vents are blocked - Remove items that are immediately in front of the vents. | ||
| ■ Large amount of warm food recently added - Allow several hours for the refrigerator to return | ||
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| to its normal temperature. | |
| ■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder | ||
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| setting. Check the temperature again in 24 hours. | |
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Temperature is too cold | ■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a | ||
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| warmer setting. Check the temperature again in 24 hours. | |
| ■ Top refrigerator shelf is colder than lower shelves - On some models, air from the freezer | ||
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| enters the refrigerator compartment through vents near the top refrigerator shelf. As a result, the | |
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| top shelf can be slightly colder than lower shelves. | |
| ■ Air vents are blocked - Remove items that are immediately in front of the vents. | ||
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Interior moisture buildup | NOTE: Some moisture buildup is normal. Clean with a soft dry cloth. | ||
| ■ Room is humid - A humid environment contributes to moisture buildup. Only use the refrigerator | ||
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| in an indoor location, with as little humidity as possible. | |
| ■ Doors are opened often or not closed completely - This allows humid air to enter the | ||
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| refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are | |
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| properly sealed. | |
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Interior lights do not work | ■ Doors have been open for an extended period of time - Close the doors to reset the lights. | ||
| ■ Light bulb is loose in the socket or has burned out - On models with incandescent interior | ||
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| light bulbs, tighten or replace the bulb. See “Lights.” | |
| NOTE: On models with LED lights, call for assistance or service if the interior lights do not illuminate | ||
| when either door is opened. See either the front cover or the Warranty for contact information. | ||
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Dispenser lights | ■ Dispenser light is turned off - On some models, if the dispenser light is set to OFF, the light will | ||
do not work |
| turn on only when a dispenser pad/lever is pressed. If you want the dispenser light to stay on | |
(on some models) |
| continuously, select a different setting. See “Water and Ice Dispensers.” | |
| ■ Dispenser light is set to AUTO or NIGHT LIGHT - On some models, if the dispenser light is set | ||
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| to AUTO or NIGHT LIGHT, make sure the dispenser light sensor is not blocked. See “Water and | |
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| Ice Dispensers.” | |
| NOTE: On models with LED lights, call for assistance or service if the dispenser lights do not operate | ||
| correctly. See either the front cover or the Warranty for contact information. | ||
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| WARNING |
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| Explosion Hazard | |
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| Use nonflammable cleaner. | |
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| Failure to do so can result in death, explosion, or fire. | |
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DOORS AND LEVELING | Possible Causes and/or Recommended Solutions | ||
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Doors are difficult to open | ■ Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm | ||
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| water. Rinse and dry with a soft cloth. | |
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Doors will not | ■ Door is blocked open - Move food packages away from the door. Make sure all bins and | ||
close completely |
| shelves are in their correct positions. Make sure all packaging materials have been removed. |
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