Whirlpool GR2SHTXKQ00, ET8MTKXKQ00 Assistance Or Service, In the U.S.A, In Canada, Accessories

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ASSISTANCE OR SERVICE

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use FSP® replacement parts. FSP® replacement parts will fit right and work right, because they are made with the same precision used to build every new WHIRLPOOL® appliance.

To locate FSP® replacement parts in your area, call our Customer Interaction Center telephone number or your nearest designated service center.

In the U.S.A.

Call the Customer Interaction Center toll free: 1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:

Whirlpool Brand Home Appliances

Customer Interaction Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

Call the Whirlpool Canada Inc. Customer Interaction Center toll free:

1-800-461-56818:30 a.m. - 5:30 p.m. (EST)

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Referrals to local dealers.

For service in Canada

Call 1-800-807-6777.Whirlpool Canada Inc. designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to Whirlpool Canada Inc. with any questions or concerns at:

Whirlpool Canada Inc.

Customer Interaction Center

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

Accessories

To order accessories, call 1-800-442-9991and ask for the part number listed below or contact your authorized Whirlpool dealer. In Canada, call 1-800-807-6777.

Coil Cleaning Brush

Order Part #4210463

Stainless Steel Cleaner & Polish

Order Part #4396095

Interior water filter cartridge:

NOTE: Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts.

Standard Cartridge:

Order Part #8171413 (NL200)

Cyst Cartridge:

Order Part #8171414 (NLC200)

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Contents RÉFRIGÉRATEUR SUPERPOSÉ TOP-MOUNT REFRIGERATORUse & Care Guide Guide d’utilisation etd’entretienTABLE DES MATIÈRES TABLE OF CONTENTSYour safety and the safety of others are very important REFRIGERATOR SAFETYProper Disposal of Your Old Refrigerator IMPORTANT SAFETY INSTRUCTIONSUnpacking REFRIGERATOR INSTALLATIONLocation Requirements Excessive Weight HazardWater Supply Connection Electrical RequirementsElectrical Shock Hazard Plug into a grounded 3 prong outlet Do not remove ground prong Do not use an adapterRefrigerator Doors Removing Reversing optional and Replacing Style 1 -- Standard DoorsDoor Handle Screw Cover Freezer door CabinetRefrigerator door Style 2 -- Contour DoorsDoor Swing Reversal optional Door Removal ReplacementStyle 1-- Standard Door Base Grille Top Hinge4 Re-installation of Door Stops Door Removal ReplacementStyle 2 -- Contour Door Bottom HingeDoor Closing and Alignment Water System Preparationon some models REFRIGERATOR USE Setting the ControlsNormal Sounds Ensuring Proper Air CirculationWater Dispenser Adjusting Control SettingsInterior Water Filtration System Cut Hazard Use a sturdy glass when dispensing ice or waterREFRIGERATOR FEATURES on some models - AccessoryIce Maker Refrigerator Shelves Lateral Adjustable ShelfCrispers and Meat Drawers To remove and replace a shelf in a metal frameChilled Meat Drawer Crisper Humidity ControlWine or Can/Bottle Rack Utility or Egg BinDOOR FEATURES FREEZER FEATURESAdjustable Half-width Freezer Shelf Freezer ShelfAdjustable Utility Compartment & Tray CleaningREFRIGERATOR CARE Can Racks and Door BinsChanging the Light Bulbs Power InterruptionsVacation and Moving Care VacationsTROUBLESHOOTING Dispense and discard 2 to 3 gal. 8 to 12 L of water. This will take approximately 6 to 7 minutes and will help clear air from the line. Additional flushing may be required in some households. See the “Water Dispenser” section Accessories ASSISTANCE OR SERVICEIn the U.S.A In CanadaWATER FILTER CERTIFICATIONS PRODUCT DATA SHEETS Standard Interior Water Filtration System Model WFI-NL200/NL200Cyst Interior Water Filtration System Model WFI-NLC200/NLC200 ONE-YEAR FULL WARRANTY ON REFRIGERATOR WHIRLPOOL REFRIGERATOR WARRANTYWhirlpool Corporation will not pay for CONSEQUENTIAL DAMAGESAVERTISSEMENT SÉCURITÉ DU RÉFRIGÉRATEURMise au rebut de votre vieux réfrigérateur Votre sécurité et celle des autres est très importanteEmplacement d’installation INSTALLATION DU RÉFRIGÉRATEURDéballage AVERTISSEMENTRaccordement de la canalisation deau Spécifications électriquesMéthode recommandée de mise à la terre Risque de choc électrique Brancher sur une prise à 3 alvéoles reliéeCaisse Style 1 - Portes standardBouchon obturateur Vis de la poignée à tête platePorte du compartiment de réfrigération Porte du compartiment de congélationStyle 2 - Portes à contour PortesInversion du sens douverture des portes option Démontage et réinstallation de la porteStyle 1 - Porte standard Grille de la base Charnière supérieure4 Réinstallation des butées de porte Inversion douverture de la porte optionStyle 2 - Porte à contour 3 Enlèvement des butées de porteFermeture et alignement des portes Préparation du système d’eausur certains modèles UTILISATION DU RÉFRIGÉRATEUR Réglage des commandesSons normaux Pour s’assurer d’une circulation d’air appropriéeDistributeur d’eau Ajustement des réglages de commandeRisque de coupure Utiliser un verre robuste pour prendre des glaçons ou de leauSystème de filtration d’eau intérieur sur certains modèles - accessoireMachine à glaçons Remplacement de la cartouche de filtre à eau intérieurCARACTÉRISTIQUES DU RÉFRIGÉRATEURTablette à réglage latéral Tablettes du réfrigérateurRéglage de l’humidité dans le bac à légumes Bacs à légumes et tiroirs à viandePour réinstaller la tablette Pour retirer et réinstaller un tiroirCONGÉLATEUR sur certains modèles - AccessoireCARACTÉRISTIQUES DU Tiroir à viande réfrigéréClayette ajustable demi-largeur pour congélateur PORTEPlancher de congélateur coulissant Tringles dans la porteTablette de porte relevable ENTRETIEN DU RÉFRIGÉRATEURNettoyage Compartiment utilitaire et plateau réglablesRemplacement des ampoules d’éclairage Pannes de courantEntretien avant les vacances ou lors d’un déménagement DÉPANNAGE La machine à glaçons ne produit pas de glaçons ou pas assez à glaçons jusqu’au fond Accessoires ASSISTANCE OU SERVICEAux États-Unis Au CanadaFEUILLES DE DONNÉES SUR LE PRODUIT GARANTIE COMPLÈTE DE UN AN DU RÉFRIGÉRATEUR GARANTIE DU RÉFRIGÉRATEUR WHIRLPOOLWhirlpool Corporation ne paiera pas pour DOMMAGES FORTUITS OU INDIRECTS1/02 2002 Whirlpool CorporationAll rights reserved Printed in U.S.A