Whirlpool 2199011 Troubleshooting, Moving, Your refrigerator will not operate, Lights do not work

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Moving

When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.

1.If your refrigerator has an automatic ice maker:

Turn off the water supply to the ice maker at least one day ahead of time.

Disconnect the water line from the back of the refrigerator.

When the last load of ice drops, raise the ice maker arm to the OFF (up) position.

2.Remove all food from the refrigerator and pack all frozen food in dry ice.

3.Depending on your model, turn the Thermostat Control (or Refrigerator Control, depending on the model) to OFF. See the “Setting the Controls” section.

4.Unplug the refrigerator.

5.Empty water from the defrost pan.

6.Clean, wipe, and dry thoroughly.

7.Take out all removable parts, wrap them well, and tape them together so they don’t shift and rattle during the move.

8.Depending on the model, raise the front of the refrigerator so it rolls easier OR screw in the leveling legs so they don't scrape the floor. See the "Door Closing and Alignment" section.

9.Tape the doors shut and the power cord to the refrigerator cabinet.

When you get to your new home, put everything back and refer to the “Installing Your Refrigerator” section for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Your refrigerator will not operate

Is the power supply cord unplugged?

Firmly plug the cord into a live outlet with proper voltage.

Has a household fuse or circuit breaker tripped? Replace the fuse or reset the circuit.

Is the refrigerator control turned to the “OFF” position?

Refer to the “Setting the Control” section.

Is the refrigerator defrosting?

Recheck to see if the refrigerator is operating in 30 minutes. Your refrigerator will regularly run an automatic defrost cycle.

The lights do not work

Is the power supply cord unplugged?

Firmly plug the cord into a live outlet with proper voltage.

Is a light bulb loose in the socket?

Turn the Temperature Control to OFF. Disconnect the refrigerator from the electrical supply. Gently remove the bulb and reinsert. Then reconnect the refrigerator to the electrical supply and reset the refrigerator control.

Has a light bulb burned out?

Replace with an appliance bulb of the same wattage, size, and shape. See the “Changing the Light Bulbs” section.

There is water in the defrost drain pan

Is the refrigerator defrosting?

The water will evaporate. It is normal for water to drip into the defrost pan.

Is it more humid than normal?

Expect that the water in the defrost pan will take longer to evaporate. This is normal when it is hot or humid.

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Contents Use & Care Guide Guide d’utilisation Et d’entretien2199011 Table DES Matières Refrigerator Safety Your safety and the safety of others is very importantBefore you throw away your old refrigerator or freezer Parts and Features Other parts and featuresNot shown in the illustration above/optional on some models Space Requirements Installing Your RefrigeratorUnpacking Your Refrigerator Removing Packaging MaterialsRecommended Grounding Method Connecting the Refrigerator To a Water SourceElectrical Requirements Read all directions carefully before you beginConnecting to refrigerator To remove doors from hinges Reversing the Door SwingTop Hinge To replace doors on hingesReversing the Door Handles To reinstall freezer handleTo reinstall refrigerator handle Center HingeDoor Closing Base GrilleDoor Closing and Alignment Door AlignmentUsing Your Refrigerator Understanding Sounds You May HearEnsuring Proper Air Circulation Food Storage Guide Setting the ControlAdjusting Control Settings Storing Fresh FoodStoring Frozen Food Meat Drawer and Cover Refrigerator FeaturesRefrigerator Shelves Crisper and Crisper CoverSnap-on Door Rails Door RailsIce Maker Operation Drop-in Door RailsCleaning Your Refrigerator Caring for Your RefrigeratorFreezer Shelf Vacation and Moving Care Power InterruptionsChanging the Light Bulbs VacationsYour refrigerator will not operate TroubleshootingMoving Lights do not workIce maker is not producing ice Motor seems to run too muchRefrigerator seems to make too much noise Ice maker is producing too little iceThere is interior moisture build-up Temperature is too warmDivider between the two compartments is warm Doors are difficult to openAssistance Or Service U.S.ACanada Sécurité DU Réfrigérateur Votre sécurité et celle des autres est très importanteAvant de jeter votre vieux réfrigérateur ou congélateur Pièces ET Caractéristiques Non illustrées ci-dessus/facultatives sur certains modèlesInstallation DU Réfrigérateur Espacement requisEnlèvement des matériaux d’emballage Méthode recommandée de mise à la terre Spécifications électriquesOutils requis Arrivée d’eau froide Raccordement à une canalisation d’eauRaccordement au réfrigérateur Pour réinstaller les portes sur les charnières Inversion du sens ’ouverture des portesPour enlever les portes des charnières Inversion des poignées de porte Pour réinstaller la poignée du congélateurPour réinstaller la poignée du réfrigérateur Charnière supérieurePour enlever la grille de la base Grille de la baseFermeture et alignement Des portes Pour remplacer la grillePour s’assurer d’une circulation ’air appropriée Utilisation DU RéfrigérateurPouvez entendre Alignement des portesAjustement des réglages de Réglage des commandesCommande Au numéro plusConservation des aliments frais Recommandations pour l’emballageGuide d’entreposage Des aliments Conservation des aliments congelésTablettes du réfrigérateur Bac à viande et couvercleBac à légumes et couvercle Tringles enclenchables dans la porte Tringles dans la porteUtilisation de la machine Glaçons Tringles déposées dans la porteClayette du congélateur Nettoyage du réfrigérateurAutres conseils de nettoyage indiqués ci-dessous Pannes de courant’éclairage Pour remplacer l’ampoule du réfrigérateurLors d’un déménagement VacancesDéménagement Le plat de dégivrage contient de l’eau DépannageLes ampoules n’éclairent pas Le moteur semble fonctionner excessivementMauvais goût ou odeur des glaçons La machine à glaçons ne produit pas de glaçonsLa machine à glaçons produit trop peu de glaçons La cloison entre les deux sections est tièdeIl existe une accumulation d’humidité à l’intérieur Les portes sont difficiles à ouvrirLes portes ne se ferment pas complètement Au Canada Assistance OU ServicePour service au Canada Si vous avez besoin de pièces de rechange…Whirlpool Corporation will not pay for For warranty information in CanadaInstallation date for in-warranty service Pour reseignements au sujet de la garantie au Canada