Whirlpool 1000, 931 Dishwasher door will not close, White spots on cookware with non-stick finish

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■Dishwasher door will not close

Did you use the correct amount of fresh detergent? Use recommended dishwasher detergents only. Refer to the “Detergent Dispenser” section. Never use less than 1 tb (15 g) per load. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent.

Is detergent caked in dispenser? Use fresh detergent only. Do not allow detergent to sit for several hours in a wet dispenser. Clean dispenser when caked detergent is present.

Is the pump or spray arm clogged by labels from bottles and cans? Remove labels before washing bottles and cans or wash by hand.

Is the home water pressure high enough for proper dishwasher filling? Home water pressure should be 20 to 120 psi (138 to 828 kPa) for proper dishwasher fill. A booster pump on the water supply can be added if pressure is too low.

Are high suds slowing the wash arm? Never use soap or laundry detergents. Use recommended dishwasher detergents only.

Dishwasher door will not close

Is the bottom rack in backwards? The rack bumpers must face the dishwasher door.

Spots and stains on dishes

Spotting and filming on dishes

Is your water hard or is there a high mineral content in your water? Conditioning the final rinse water with a liquid rinse aid helps eliminate spotting and filming. Keep the rinse aid dispenser filled.

Is the water temperature too low? If needed, turn home water heater up to ensure water entering dishwasher is at least 120°F (49°C). Refer to the “Dishwasher Efficiency Tips” section.

Did you use the correct amount of effective detergent? Use recommended dishwasher detergents only. Refer to the “Detergent Dispenser” section. Never use less than 1 tb (15 g) per load. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent.

Is the home water pressure high enough for proper dishwasher filling? Home water pressure should be 20 to 120 psi (138 to 828 kPa) for proper dishwasher fill. A booster pump on the water supply can be added if pressure is too low.

NOTE: To remove spots and film from dishes, try a white vinegar rinse. This procedure is intended for occasional use only. Vinegar is an acid and using it too often could damage your dishwasher.

1.Wash and rinse dishes. Use an air-dry or an energy- saving dry option. Remove all silverware or metal items.

2.Put 2 cups (473 mL) white vinegar in a glass or dishwasher-safe measuring cup on the bottom rack.

3.Run the dishwasher through a complete washing cycle using an air-dry or an energy-saving dry option. Do not use detergent. Vinegar will mix with the wash water.

Silica film or etching (silica film is a milky, rainbow- colored deposit; etching is a cloudy film)

Sometimes there is a water/chemical reaction with certain types of glassware. This is usually caused by some combination of soft or softened water, alkaline washing solutions, insufficient rinsing, overloading the dishwasher, and the heat of drying. It might not be possible to prevent the problem, except by hand washing.

To slow this process use a minimum amount of detergent but not less than 1 tb (15 g) per load. Use a liquid rinse aid and underload the dishwasher to allow thorough rinsing. Silica film and etching are permanent and cannot be removed. Do not use heated drying.

White spots on cookware with non-stick finish

Has the dishwasher detergent removed cookware seasoning? Reseason cookware after washing in the dishwasher.

Brown stains on dishes and dishwasher interior

Does your water have high iron content? Rewash dishes using 1-3 tsp (5-15 mL) of citric acid crystals added to the covered section of the detergent dispenser. Do not use detergent. Follow with a Normal wash cycle with detergent. If treatment is needed more often than every other month, the installation of an iron removal unit is recommended.

Black or gray marks on dishes

Are aluminum items rubbing dishes during washing? Disposable aluminum items can break down in the dishwasher and cause marking. Hand wash these items. Remove aluminum markings by using a mild abrasive cleaner.

Orange stains on plastic dishes or dishwasher interior

Are large amounts of tomato-based foods on dishes placed in the dishwasher? Stains can gradually fade over time. Regular use of heated drying will slow fading. Stains will not affect dishwasher performance. Regular use of a rinse cycle and an air-dry or energy-saving dry option will reduce the likelihood of staining.

Dishes do not dry completely

Dishes are not dry

Did you load your dishwasher to allow proper water drainage? Do not overload. Refer to the “Dishwasher Loading” section. Use a liquid rinse aid to speed drying.

Are the plastics wet? Plastics often need towel drying.

Is the rinse aid dispenser empty? Refer to the “Rinse Aid Dispenser” section.

Did you use an air-dry or energy-saving dry option? Use a heated drying option for dryer dishes.

Dishes are damaged during a cycle

Chipping of dishes

Did you load the dishwasher properly? Load the dishes and glasses so they are stable and do not strike together from washing action. Minimize chipping by moving the rack in and out slowly.

NOTE: Antiques, feather-edged crystal, and similar types of china and glassware might be too delicate for automatic dishwashing. Wash by hand.

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Contents LAVE-VAISSELLE ENCASTRÉ UNDERCOUNTER DISHWASHERUse & Care Guide Guided’utilisation et d’entretienTABLE DES MATIÈRES TABLE OF CONTENTSYour safety and the safety of others are very important DISHWASHER SAFETYBefore Using Your Dishwasher Other features your dishwasher may have PARTS AND FEATURESSeries Series 940 and Series 931 and Control PanelsSTART-UP GUIDE Using Your New DishwasherStopping Your Dishwasher Loading SuggestionsLoading the Bottom Rack Loading the Top RackExtra-capacity fold-down shelves on some models Light item clips on some modelsTo open the silverware basket Loading the Silverware BasketTo remove the basket from the door To replace the basket in the doorDISHWASHER USE Where to fillDetergent Dispenser Cutlery Basket on some modelsDishwasher Efficiency Tips Rinse Aid DispenserChecking the dispenser To check water temperatureCRYSTAL Cycle Selection ChartChanging a Cycle or Setting Canceling a CycleTo clear the indicators POWERSCOUR feature on some modelsDrying System Cycle Status IndicatorsOverfill Protection Float Delay HoursCleaning the exterior Cleaning Your DishwasherCleaning the interior DISHWASHER CARETo clean the drain air gap TROUBLESHOOTINGFirst try the solutions suggested here and possibly avoid the cost of a service callSpots and stains on dishes Spotting and filming on dishes Dishwasher door will not closeWhite spots on cookware with non-stick finish Brown stains on dishes and dishwasher interiorIf you need replacement parts ASSISTANCE OR SERVICEFor service in Canada FILTER MODULEONE-YEAR FULL WARRANTY WHIRLPOOL DISHWASHER WARRANTYTWO-YEAR LIMITED WARRANTY FIVE-YEAR LIMITED WARRANTYIMPORTANTES INSTRUCTIONS DE SÉCURITÉ LA SÉCURITÉ DU LAVE-VAISSELLECONSERVEZ CES INSTRUCTIONS Votre sécurité et celle des autres est très importanteINSTRUCTIONS DE MISE À LA TERRE Avant d’utiliser le lave-vaissellePour un lave-vaisselle relié à la terre, branché avec un cordon Pour un lave-vaisselle branché en permanenceAutres caractéristiques possibles de votre lave-vaisselle PIÈCES ET CARACTÉRISTIQUESSé ries Séries 940 et Sé ries 931 et Tableau de commandeCHARGEMENT DU LAVE-VAISSELLE GUIDE DE MISE EN MARCHEArrêt du lave-vaisselle Suggestions de chargementChargement du panier inférieur Chargement du panier supérieurTablettes abaissables pour extra capacité sur certains modèles Tiges rabattables sur certain modèlesPour ouvrir le panier Chargement du panier à couvertsTiges rabattables sur certains modèles UTILISATION DU LAVE-VAISSELLE Pour réinstaller le panier dans la porteDistributeur de détergent Pour retirer le panier de la porteOù remplir Distributeur d’agent de rinçageDureté de l’eau Quantité de détergentContrôle de la température de l’eau Tableau de sélection de programmeConseils d’efficacité pour le lave-vaisselle Pour annuler les indicateurs Annulation d’un programmePour arrêter la vidange Sélection d’options Caractéristique POWERSCOUR sur certains modèlesChangement d’un programme ou réglage Addition de vaisselle durant un programmeIndicateurs d’état d’avancement du programme Controls Locked/commandes verrouilléesSystème de séchage Water Heating/chauffage de l’eauLAVAGE D’ARTICLES SPÉCIAUXNettoyage du lave-vaisselle ENTRETIEN DU LAVE-VAISSELLEDispositif anti-refoulement Remisage du lave-vaisselleDÉPANNAGE Essayer d’abord les solutions suggérées ici ellespourraient vous éviter le coût d’une visite de service Marques noires ou grises sur la vaisselle Pour service au Canada ASSISTANCE OU SERVICEMODULE DU FILTRE Aux États-UnisGARANTIE COMPLÈTE DE UN AN GARANTIE DU LAVE-VAISSELLE WHIRLPOOLGARANTIE LIMITÉE DE DEUX ANS GARANTIE LIMITÉE DE CINQ ANS4/00 2000 Whirlpool CorporationAll rights reserved Tous droits réservés