Sherwood R-963 manual Troubleshooting Guide, Problem Possible Cause Remedy

Page 52

ENGLISH

Troubleshooting Guide

If a fault occurs, run through the table below before taking your unit for repair.

If the fault persists, attempt to solve it by switching the unit off and on again. If this fails to resolve the situation, consult your dealer. Under no circumstances should you repair the unit yourself as this could invalidate the warranty!

PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

No power

• The AC input cord is disconnected.

• Connect cord securely.

 

• Poor connection at AC wall outlet or the outlet is

• Check the outlet using a lamp or another appliance.

 

dead or off.

 

 

 

 

No sound

• The speaker wires are disconnected.

• Check the speaker connections.

 

• The master volume is adjusted too low.

• Adjust the master volume.

 

• The MUTE button is pressed to ON.

• Press the MUTE button to cancel the muting effect.

 

• The selected decoding mode is not matched to the

• Select the available decoding mode.

 

input signal format.

 

 

• Incorrect selection of input source.

• Select the desired input source correctly.

 

• Incorrect connections between the components.

• Make connections correctly.

 

 

 

No sound from the surround

• Surround mode is switched off(normal stereo mode).

• Select a surround mode.

speakers

• Master volume and surround level are too low.

• Adjust master volume and surround level.

 

• Monaural source is used.

• Select a stereo or surround source.

 

• Surround speaker setting is “None”.

• Select the desired surround speaker setting.

 

 

 

No sound from the (front) center

• Dolby Virtual, normal stereo mode, etc is selected.

• Select the desired surround mode.

speaker

• (Front) center speaker setting is “None”.

• Select the desired (front) center speaker setting.

 

• Master volume and center level are too low.

• Adjust master volume and center level.

 

 

 

No sound from the surround back

• The input signal format or the current surround

• Under the proper situations, perform the 7.1(or 6.1)

speakers

mode cannot support the 7.1(or 6.1) surround.

surround playback.(For details, refer to

 

 

“ENJOYING SURROUND SOUND” on page 24.)

 

• The power amplifier for the surround back

• Assign the power amplifier to the surround back

 

channels is assigned to the ROOM 2.

channels.(For details, refer to “SETTING THE

 

 

POWER AMP ASSIGN” on page 37.)

 

• Master volume and surround back level are too low.

• Adjust master volume and surround back level.

 

• Surround back speaker setting is “None”.

• Select the desired surround back speaker setting.

 

 

 

Stations cannot be received

• No antenna is connected.

• Connect an antenna.

 

• The desired station frequency is not tuned in.

• Tune in the desired station frequency.

 

• Antenna is in wrong position.

• Move antenna and retry tuning.

 

 

 

Preset stations cannot be received

• An incorrect station frequency has been memorized.

• Memorize the correct station frequency.

 

• The memorized stations are cleared.

• Memorize the stations again.

 

 

 

Poor FM reception

• No antenna is connected.

• Connect an antenna.

 

• The antenna is not positioned for the best reception.

• Change the position of the antenna.

 

 

 

Continuous hissing noise during FM

• Weak signals.

• Change the position of the antenna.

reception, especially when a stereo

 

• Install an outdoor FM antenna.

broadcast is received.

 

 

 

 

 

Continuous or intermittent hissing

• Noise is caused by motors, fluorescent lamps or

• Keep the receiver away from noise sources.

noise during AM reception,

lightning, etc.

• Install an outdoor AM antenna.

especially at night.

 

 

 

 

 

Remote control unit does not

• Batteries are not loaded or exhausted.

• Replace the batteries.

operate.

• The remote sensor is obstructed.

• Remove the obstacle.

 

 

 

Other Sherwood components do

• DIGI LINK connections are not made properly.

• Make proper DIGI LINK connections.

not react to remote control

 

 

commands.

 

 

 

 

 

A video label cannot be displayed.

• Malfunction due to external influences such as

• Clear it using “To clear a video label”. (Refer to

 

static electricity, etc.

“Correcting or clearing a video label” on page 33)

 

 

 

OSD function is not available.

• Video connections between this unit and the

• Make proper video connections.

 

monitor TV are not made correctly.

 

 

 

 

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Contents 963 Unpacking and Installation IntroductionRead this Before Operating Your Unit Room 2 Remote Controls System Connections Should this happen, memorize them againAudio IN/ OUT connections Connecting System Control Connecting MULTI-ROOM System KIT Connecting Speakers Front Panel Controls Dynamic Range ButtonDigi Link System Remote Controls Universal Remote ControlsThis remote control unit has 3 operating modes as follows Function Table of the Numbered Buttons Loading Batteries Remove the coverLoad four alkaline batteries AAA size 5V matching the polarityEntering a Setup Code Buttons simultaneously for 3 secondsPower button and then save the code Code is saved and the Pre-PROgramming mode is resumedOperate the component using Corresponding function buttons Repeat the above stepsAdditional Information on Remote Command Codes Functions MainRoom 2 Remote Controls Matching the polarityOperations Before operationWhen CD, Tape MON or Video 1~ Video 5 is selected Adjusting the tone bass and trebleSelect the tone mode as desired Select the digital or the analog input as DesiredPress it again to cancel, then CINEMA-EQ OFF Surround Sound Surround modesUse this mode to enjoy video game sources Hall 1/2Speaker placement Front left and right speakers and center speakerEnjoying Surround Sound Surr Adjusting each channel level Adjusting each channel level with test toneDownmixing into 2 front channels Auto tuning Manual tuningPresetting radio stations Listening to Radio BroadcastsTuning to preset stations Scanning preset stations in sequenceDubbing the sound and image signals RecordingRecording with Tape Monitor Dubbing from video components ontoDigital Audio Recording with MD Recorder Each time this button is pressed, the correspondingInput is selected as follows Connected, Digital is flickering. ThereOperating the sleep timer Adjusting the brightness of the fluorescent displaysOther Functions Compressing the dynamic range Dolby Digital sources onlyCorrecting or clearing a video label Room 2 Source Playback Room 2 sourceOSD Menu Settings Using the OSDCurrent Status Display Select the desired menu using the Cursor UP /DOWN buttons When selecting the Power AMP AssignWhen selecting the Function Select When selecting the Surround SetupSetting the Power AMP Assign Setting the Speaker Setup When selecting the Speaker ConfigWhen selecting the Speaker Distance When selecting the LFE Level Control Corresponding LFE level modeWhen selecting the Input Setup Setting the Function SelectMoved to the corresponding Digital D E O S E L E C T When selecting the Tone Control When selecting the OSD Mode Off To turn off the current status displayWhen selecting the DC Trigger When the DC Trigger mode is set to OnWhen selecting the Listening Mode Setting the Surround Setup When selecting the Source DirectWhen selecting the Cinema EQ Moved to the corresponding modeWhen selecting the Decoding Mode When selecting the surround modeBe adjusted within the range of -15~+15 dB Setting the CH Level TrimEach time these buttons are pressed, the channel level can Setting the ROOM2 Feed Setup When selecting the Volume ModePress the Cursor UP /DOWN Then press the Enter button When selecting the Function Select for RoomButtons to select the Function Select for Room 2 source Troubleshooting Guide Problem Possible Cause RemedySpecifications Amplifier Section963

R-963 specifications

The Sherwood R-963 is a standout receiver in the competitive audio equipment landscape, renowned for its blend of traditional craftsmanship and cutting-edge technology. This model exemplifies Sherwood's commitment to high-fidelity sound, making it a popular choice among audiophiles and casual listeners alike.

One of the defining features of the R-963 is its robust power output, delivering 100 watts per channel across a wide frequency range. This ensures that listeners experience rich sound dynamics, whether enjoying quiet acoustic tracks or the thunderous crescendos of orchestral material. The receiver is designed to accommodate a variety of speaker configurations, supporting both 2-channel and multi-channel setups, which allows it to cater to personal preferences and home theater requirements.

The R-963 is equipped with an array of connectivity options, reflecting the demands of modern audio environments. It includes multiple HDMI inputs, allowing seamless connections to a range of devices, from Blu-ray players to gaming consoles. Additionally, the receiver supports 4K passthrough, ensuring high-definition content is transmitted without loss of quality. For those who enjoy streaming, the built-in Bluetooth capability allows wireless music playback from smartphones and tablets, enhancing convenience and flexibility.

Another notable technology in the R-963 is its advanced audio processing features. The receiver utilizes digital signal processing (DSP) to optimize sound quality, enabling users to select various audio modes that enhance music and movie watching experiences. Surround sound capabilities are also integrated, offering immersive audio that replicates a theater-like atmosphere at home.

User-friendly controls and a clear display make the R-963 accessible for all users. The ergonomic remote control allows effortless navigation between functions, settings, and sources, making the operation enjoyable. Additionally, compatibility with multi-room audio systems means that users can enjoy their favorite tunes in various rooms simultaneously.

In summary, the Sherwood R-963 receiver combines powerful performance with versatile connectivity and modern technologies. Its robust build quality, user-friendly interface, and exceptional audio capabilities make it an excellent choice for anyone looking to elevate their listening experience, whether it be through music playback or movie soundtracks.
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