| BEFORE YOU CALL |
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Soil not completely removed after | Self clean was interrupted. Review instructions on |
self clean. | page 43. Excessive spills on oven bottom. Clean before starting self clean. Failure to |
| clean soil from the oven frame, the door liner outside the oven door gasket, and the |
| small area at the front center of the oven bottom. These areas are not in the self- |
| cleaning area, but get hot enough to burn on residue. Clean these areas before |
| starting the |
| brush and water or a nylon scrubber. Be careful not to damage the oven gasket. |
| If your oven is cooking poorly or the Self Clean is performing badly, perform the |
| following check: Boil, Press the Up button, and “HI” should appear on the display. |
| Place your hand near the handle on the oven door. Between the door and the control |
| panel, you should feel a rush of air on your hand. If so, your unit is functioning |
| properly, and you have had a power failure in your home. If no air stream is present, |
| call a service technician to replace your cooling fan. |
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Convection fan does not rotate. | Oven door is open. Convection fan will turn off if oven door is opened when convec- |
| tion is active. Close oven door. |
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Surface element is too hot or not | Incorrect surface control setting. Adjust power level setting. |
hot enough. |
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Surface element does not heat or does not heat evenly.
Be sure the correct surface control knob is turned on for element needed.
Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavy- weight cookware. Flat pans heat better than warped pans. Cookware materials and weight of the material affect heating. Heavy and
Because lightweight pans heat unevenly, foods may burn easily.
Scratches or abrasions on | Coarse particles such as salt or hardened soils between cooktop and utensils can |
cooktop surface. | cause scratches. Be sure cooktop surface and bottoms of utensils are clean before |
| usage. Small scratches do not affect cooking and will become less visible with time. |
| Cleaning materials not recommended for |
| Apply the recommended CookTop® Cleaning Creme to the ceramic surface (on the |
| web visit www.sears.com for replacement cooktop cleaner, item number 40079). Buff |
| with a |
| nance” on page 47. |
| Cookware with rough bottom was used. Use smooth, |
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Metal marks on the cooktop. | Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils |
| on cooktop surface. Apply the recommended CookTop® Cleaning Creme to the |
| ceramic surface (on the web visit www.sears.com for replacement cooktop cleaner, |
| item number 40079). Buff with a |
| see “Cooktop Maintenance” on page 47. |
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Brown streaks or specks on | Boilovers are cooked onto surface. Use razor blade scraper to remove soil. For more |
cooktop surface. | information see “Cooktop Maintenance” on page 47. |
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Appliance is not level. | Be sure floor is level, strong, and stable enough to adequately support range. |
| If floor is sagging or sloping, contact a carpenter to correct the situation. |
| Poor installation. Place oven rack in center of oven. Place a level on the oven rack. |
| Adjust leveling legs at base of appliance until the rack is level. |
| Kitchen cabinet alignment may make range appear not level. Be sure cabinets are |
| square and have sufficient room for appliance clearance. |
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