GE 49-8726, 164D2966P238 warranty QUESTIONS? USE this Problem Solver, Problem Possible Cause

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QUESTIONS?

USE THIS PROBLEM SOLVER

PROBLEM

POSSIBLE CAUSE

 

 

SURFACE UNITS WILL NOT

• You must use pans which are absolutely flat. If light can be seen between

MAINTAIN A ROLLING

the pan bottom and a straight edge, the elements will not transfer heat properly.

BOIL OR FRYING RATE IS

• Pan bottoms should closely match the diameter of the surface unit selected.

NOT FAST ENOUGH

 

 

 

FOODS COOK SLOWLY

• Improper cookware being used. Pan bottoms should be flat, fairly heavy-weight

 

and the same diameter as the surface unit selected.

 

 

SURFACE UNITS DO NOT

• Difficulty may be in the main distribution panel of your house, caused by a

WORK PROPERLY

blown oven-circuit fuse, a tripped oven-circuit breaker, the main fuse or the

 

main circuit breaker, depending on the nature of the power supply. If a circuit

 

breaker is involved, reset it. If the control box uses fuses, the oven fuse

 

(a cartridge-type) should be changed, BUT ONLY BY SOMEONE FAMILIAR

 

WITH ELECTRICAL CIRCUITS. If after performing one of these procedures,

 

the fuse blows or circuit breaker trips again, call for service.

 

NOTE: Apartment tenants or condominium owners should ask their building

 

management to perform this check before calling for service.

 

• Cooktop surface unit controls are not properly set, or the wrong control knob

 

is set for the surface unit you are using.

 

 

TINY SCRATCHES

• Incorrect cleaning methods have been used, cookware with rough bottoms has

(may appear as cracks) OR

been used, or coarse particles (salt or sand) were between the cookware and the

ABRASIONS ON RADIANT

surface of cooktop. Use recommended cleaning procedures, be sure cookware

COOKTOP GLASS SURFACE

bottoms and cookware are clean before use and use cookware with smooth

 

bottoms. Tiny scratches are not removable but will become less visible in time

 

as a result of cleaning.

 

 

METAL MARKINGS

• Do not slide aluminum cookware across the surface. Use recommended

(may appear as scratches)

cleaning procedure to remove marks.

 

• Incorrect cleaning materials have been used, encrusted boilovers or grease spatters

 

remain on the surface. Use a razor scraper and recommended cleaning procedure.

 

 

DARK STREAKS

• Use a razor scraper and recommended cleaning procedure.

OR SPECKS

 

 

 

AREAS OF

• Marks from aluminum and copper pans as well as mineral deposits from water

DISCOLORATION

or food can be removed with the cleaning cream.

ON COOKTOP

 

 

 

HOT SUGAR MIXTURES/

• See the Glass Cooktop Cleaning section.

PLASTIC MELTED TO

 

THE SURFACE

 

 

 

FREQUENT CYCLING

• Incorrect cookware used. Use only flat cookware to minimize cycling.

OFF AND ON OF

 

SURFACE UNITS

 

 

 

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Contents UseandCare& Installation Guide If YOU Need SERVICE… Help US Help YOU…Important Safety Instructions Read all instructions before using this applianceSelf-Cleaning Oven OvenSave These Instructions Cooktop and Radiant Surface UnitsFeatures of Your Range JBP63Automatic Oven Light Switch Oven Interior Light ExplainedStorage Drawer Anti-Tip Device Broil Element Oven Door LatchHOW does this Cooktop Compare To Your OLD ONE? Type of Cooktop Description How It Works RadiantHot Surface Indicator Light General Information About Radiant Surface UnitsHow to Set the Controls Cooking Guide for Using Heat SettingsSurface unit on indicator light will glow Surface ControlsSurface Cookware Tips Types of CookwareCopper Bottom Porcelain/enamelHow to Check Pan Performance Special Cautions for Glass CooktopsHome Canning Tips Observe the Following Points in CanningCanning should be done on the cooktop only Flat-bottomed canners are required for glass cooktopsGlass Cooktop Cleaning Glass Cooktop CleaningFor normal, light soil For heavy, burned on soilAutomatic Timers and Clock Minute TimerTo Set the Minute Timer Questions and AnswersUsing Your Oven Before Using Your OvenOven Controls Oven ShelvesShelf Positions Oven LightBaking How to Set Your Range for BakingType of Food Shelf Position Pan Placement PreheatingBaking Pans Baking GuidesPies CakesAluminum Foil Don’t PeekHow to Set Immediate Start and Automatic Stop How to Time BakeTimed Baking How to Set Delay Start and Automatic Stop Adjust the Oven Thermostat To Adjust the ThermostatRoasting Use of Aluminum FoilRoasting Guide Why is my roast crumbling when I try to carve it?Frozen Roasts Broiling Why are my meats not turning out as brown as they should?Should I salt the meat before broiling? Broiling Guide Oven door should be open to the broil stop positionBefore a Clean Cycle Operating the SELF-CLEANING OvenNormal Cleaning Time 3 hours Quick Reminder To Stop a Clean Cycle How to Set the Oven for CleaningSelf After a Clean Cycle Should there be any odor during the cleaning?Why do I have ash left in my oven after cleaning? My oven shelves do not slide easily. What is the matter?Care and Cleaning Oven Light ReplacementTo remove To replace coverDo not clean the bake element or the broil element Lift-Off Oven DoorOven Heating Elements Inside of the doorBroiler Pan and Grid Control Panel and Knobs Oven VentMetal Parts Painted SurfacesInstallation Instructions Before YOU BeginStep Step Wire Power Cord Installation Step Wire Conduit Installation Step Final Check QUESTIONS? USE this Problem Solver Problem Possible CauseProblem Solver Problem Solver SELF-CLEANWe’ll Be There Warranty

164D2966P238, 49-8726 specifications

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