Blue Coat Systems SGOS Version 5.2.2 manual Viewing the ADN History, Viewing Protocol Statistics

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Volume 9: Managing the Blue Coat SG Appliance

About Bypassed Bytes

Bypassed bytes are bytes that are not intercepted by a service or proxy. By default, bypassed bytes are included in the traffic mix views. When evaluating traffic statistics for potential optimization, it can be useful to include or exclude the bypassed byte statistics. Include or exclude bypassed bytes in the charts and graphs by selecting or deselecting Include bypassed bytes.

Viewing Bandwidth Usage or Gain or Client Byte and Server Byte Traffic History

To view client and server byte or bandwidth gain statistics:

1.Select Statistics > Traffic History > BW Usage, BW Gain, Client Bytes, or Server Bytes.

2.Generate history data for a service or proxy Service history:

a.Select the Service radio button.

b.Select a service from the drop-down list.

Proxy history:

a.Select the Proxy radio button.

b.Select a proxy from the drop-down list.

3.Select a time period from the Duration drop-down list

4.(Optional) Select Include bypassed bytes in graphs to include statistics for bytes not intercepted by a proxy or service.

Viewing the ADN History

The Statistics > ADN History pages display WAN optimization statistics for inbound and outbound compression gain. Refer to the WAN optimization information in Volume 5: Advanced Networking for more information about these statistics.

Viewing Bandwidth Management Statistics

The Statistics > Bandwidth Mgmt pages display the current class and total class statistics. Refer to the bandwidth management information in Volume 5: Advanced Networking for more information about these statistics.

Viewing Protocol Statistics

The Statistics > Protocol Details pages provide statistics for the protocols serviced by the SG appliance. These statistics should be used to compliment the statistics in the Traffic History and Traffic Mix pages.

The descriptions of these statistics are located in the proxy services to which they pertain. The following list provides a listing of these statistics and describes where to find additional information.

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Contents Blue Coat Systems SG Appliance Contact Information Contents Diagnostics Appendix a Glossary Index Volume 9 Managing the Blue Coat SG Appliance About Managing the SG Appliance Document ConventionsVolume 9 Managing the Blue Coat SG Appliance Using Director to Manage SG Systems Automatically Registering the SG Appliance with DirectorRelated CLI Commands for Director Registration Director Registration RequirementsRegistering the SG Appliance with Director To register the appliance with a DirectorSetting up Director and SG Appliance Communication To view the fingerprint of the keyMonitoring the System and Disks System SummaryTo delete a key To view the system summary statisticsViewing System Environment Sensors To view the system environment statisticsViewing Disk Status To view disk status or take a disk offlineSetting Up Event Logging and Notification Configuring Which Events to LogViewing SSL Accelerator Card Information To view SSL accelerator cardsSetting Event Log Size Related CLI Commands for Setting the Event Logging LevelRelated CLI Commands to Set the Event Log Size Enabling Event NotificationSyslog Event Monitoring To enable event notificationsRelated CLI Commands to Enable Event Notifications Viewing Event Log Configuration and Content Viewing the Event Log ConfigurationTo enable syslog monitoring Related CLI Commands to Enable Syslog MonitoringViewing the Event Log Contents Configuring Snmp To enable and configure SnmpRelated CLI Commands to Enable and Configure Snmp Enabling SnmpConfiguring Snmp Community Strings To set or change community stringsRelated CLI Commands for Enabling Snmp Traps Configuring Snmp TrapsTo enable Snmp traps Configuring Health Monitoring Health Monitoring RequirementsAbout the Health Monitoring Metric Types About Health MonitoringHealth Monitoring Example About License Expiration MetricsAbout the Licensing Metrics About Health Monitoring NotificationAbout the General Metrics About the Status Metrics Metric Threshold States and Corresponding ValuesChanging Threshold and Notification Properties To change the threshold and notification propertiesGetting a Quick View of the SG Appliance Health Viewing Health Monitoring Statistics To review the health monitoring statisticsTroubleshooting Related CLI Syntax to View Health Monitoring StatisticsVolume 9 Managing the Blue Coat SG Appliance To restart the SG appliance Restarting the SG ApplianceHardware and Software Restart Options Restoring System Defaults Restore-DefaultsFactory-Defaults Keep-ConsoleTo restore system defaults Clearing the DNS CacheClearing the Object Cache To clear the DNS cacheTroubleshooting Tip Clearing the Byte CacheClearing Trend Statistics Upgrading the SG ApplianceSG Appliance 5.x Version Upgrade To upgrade the SG applianceRelated CLI Syntax to Upgrade the Sgos Software To view details for an Sgos system version To view Sgos system replacement optionsManaging SG Appliance Systems To set the SG appliance to run on the next hardware restart Setting the Default Boot SystemExample Session Locking and Unlocking SG Appliance Systems Replacing an SG Appliance SystemTo lock a system To unlock a systemDeleting an SG Appliance System Disk ReinitializationMulti-Disk SG Appliances To delete a systemSingle-Disk SG Appliance Deleting Objects from the SG ApplianceTo delete a single object from the SG appliance To delete multiple objects from the SG applianceDiagnostics To send service information automatically Diagnostic Reporting Service InformationSending Service Information Automatically To manage bandwidth for service information Managing the Bandwidth for Service InformationRelated CLI Syntax to Send Service Information Configure Service Information Settings To send service informationSGOS#diagnostics service-info subcommands To edit an existing snapshot job Creating and Editing Snapshot JobsTo create a new snapshot job Following subcommands are available Related CLI Syntax to Edit an Existing Snapshot JobCommon Pcap Filter Expressions Packet Capturing the Job UtilityPcap File Name Format Configuring Packet Capturing Using Filter Expressions in the CLITo enable, stop, and download packet captures Diagnostics Related CLI Syntax to Define Packet Capturing Settings Viewing Current Packet Capture DataTo configure core image restart options Core Image Restart OptionsUploading Packet Capture Data To view current packet capture statisticsRelated CLI Syntax to Manage Heartbeats and Monitoring Diagnostic Reporting HeartbeatsTo set daily heartbeats and/or Blue Coat monitoring Related CLI Syntax to Configure and View CPU Monitoring Diagnostic Reporting CPU MonitoringTo configure and view CPU monitoring Volume 9 Managing the Blue Coat SG Appliance Statistics Selecting the Graph ScaleViewing Traffic Distribution Statistics Traffic MixAbout Bypassed Bytes Understanding Chart DataRefreshing the Data To view bandwidth usage or gain statistics About the Default Service StatisticsViewing Bandwidth Usage or Gain To view client and server byte statistics Viewing Client Byte and Server Byte Traffic DistributionViewing Traffic History Supported Proxy Types and Services Unsupported Proxy Types Viewing the ADN History Viewing Bandwidth Management StatisticsViewing Protocol Statistics To view client and server byte or bandwidth gain statisticsSSL History Viewing System Statistics Resources StatisticsViewing CPU Utilization To view CPU utilizationViewing Concurrent Users To view concurrent usersViewing Disk Use Statistics Viewing Memory Use StatisticsTo view disk use statistics To view memory use statisticsViewing Data Allocation Statistics in RAM and on Disk To view data allocation statisticsContents Statistics Event Logging Statistics To view the event logTo view failover statistics Failover StatisticsActive Sessions-Viewing Per-Connection Statistics Analyzing Proxied Sessions Viewing Proxied SessionsAbout the Proxied Sessions Statistics To view proxied sessionsProvided. See Viewing Sessions with Multiple Connections on Cache Hit Is unavailable if the content is non-cacheable or for Cifs Viewing Sessions with Multiple Connections Using the Tool TipsAbout MMS Streaming Connections Understanding the Tree View MMSAbout the Byte Totals What Is Not DisplayedFiltering the Display Viewing Html and XML Views of Proxied Sessions Data Analyzing Bypassed Connections StatisticsTo view bypassed connections Viewing Bypassed ConnectionsAbout the Bypassed Connection Statistics 14. Filter Drop-Down List Viewing the Access Log Viewing Html and XML Views of Bypassed Connections DataViewing Health Monitoring Statistics Viewing Health Check StatisticsUsing the CLI show Command to View Statistics Statistics Volume 9 Managing the Blue Coat SG Appliance Appendix a Glossary URL Appendix a Glossary Drtr Icmp Volume 9 Managing the Blue Coat SG Appliance MACH5 MIB NTP 100 Network Tunneling tab 102 103 104 Index 106 Snmp 108