Blue Coat Systems Blue Coat Systems SG Appliance, SGOS Version 5.2.2 manual MACH5

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Appendix A: Glossary

issuer keyring

The keyring used by the SG appliance to sign emulated certificates. The keyring is

 

configured on the appliance and managed through policy.

L

 

licensable component (LC)

(Software) A subcomponent of a license; it is an option that enables or disables a

 

specific feature.

license

Provides both the right and the ability to use certain software functions within an AV

 

(or SG) appliance. The license key defines and controls the license, which is owned

 

by an account.

listener

The service that is listening on a specific port. A listener can be identified by any

 

destination IP/subnet and port range. Multiple listeners can be added to each

 

service.

live content

Also called live broadcast. Used in streaming, it indicates that the content is being

 

delivered fresh.

LKF

License key file.

load balancing

A way to share traffic requests among multiple upstream systems or multiple IP

 

addresses on a single host.

local bypass list

A list you create and maintain on your network. You can use a local bypass list alone

 

or in conjunction with a central bypass list. See bypass list.

local policy file

Written by enterprises (as opposed to the central policy file written by Blue Coat);

 

used to create company- and department-specific advanced policies written in the

 

Blue Coat Policy Language (CPL).

log facility

A separate log that contains a single logical file and supports a single log format. It

 

also contains the file’s configuration and upload schedule information as well as

 

other configurable information such as how often to rotate (switch to a new log) the

 

logs at the destination, any passwords needed, and the point at which the facility can

 

be uploaded.

log format

The type of log that is used: NCSA/Common, SQUID, ELFF, SurfControl, or

 

Websense.

 

The proprietary log types each have a corresponding pre-defined log format that has

 

been set up to produce exactly that type of log (these logs cannot be edited). In

 

addition, a number of other ELFF type log formats are also pre-defined (im, main,

 

p2p, ssl, streaming). These can be edited, but they start out with a useful set of log

 

fields for logging particular protocols understood by the SG appliance. It is also

 

possible to create new log formats of type ELFF or Custom which can contain any

 

desired combination of log fields.

log tail

The access log tail shows the log entries as they get logged. With high traffic on the

 

SG appliance, not all access log entries are necessarily displayed. However, you can

 

view all access log information after uploading the log.

M

 

MACH5

SGOS 5 MACH5 Edition.

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Contents Blue Coat Systems SG Appliance Contact Information Contents Diagnostics Appendix a Glossary Index Volume 9 Managing the Blue Coat SG Appliance Document Conventions About Managing the SG ApplianceVolume 9 Managing the Blue Coat SG Appliance Automatically Registering the SG Appliance with Director Using Director to Manage SG SystemsDirector Registration Requirements Related CLI Commands for Director RegistrationRegistering the SG Appliance with Director To register the appliance with a DirectorTo view the fingerprint of the key Setting up Director and SG Appliance CommunicationSystem Summary Monitoring the System and DisksTo delete a key To view the system summary statisticsTo view the system environment statistics Viewing System Environment SensorsTo view disk status or take a disk offline Viewing Disk StatusConfiguring Which Events to Log Setting Up Event Logging and NotificationViewing SSL Accelerator Card Information To view SSL accelerator cardsRelated CLI Commands for Setting the Event Logging Level Setting Event Log SizeRelated CLI Commands to Set the Event Log Size Enabling Event NotificationRelated CLI Commands to Enable Event Notifications To enable event notificationsSyslog Event Monitoring Viewing the Event Log Configuration Viewing Event Log Configuration and ContentTo enable syslog monitoring Related CLI Commands to Enable Syslog MonitoringViewing the Event Log Contents To enable and configure Snmp Configuring SnmpRelated CLI Commands to Enable and Configure Snmp Enabling SnmpTo set or change community strings Configuring Snmp Community StringsTo enable Snmp traps Configuring Snmp TrapsRelated CLI Commands for Enabling Snmp Traps Health Monitoring Requirements Configuring Health MonitoringAbout Health Monitoring About the Health Monitoring Metric TypesAbout License Expiration Metrics Health Monitoring ExampleAbout the General Metrics About Health Monitoring NotificationAbout the Licensing Metrics Metric Threshold States and Corresponding Values About the Status MetricsTo change the threshold and notification properties Changing Threshold and Notification PropertiesGetting a Quick View of the SG Appliance Health To review the health monitoring statistics Viewing Health Monitoring StatisticsRelated CLI Syntax to View Health Monitoring Statistics TroubleshootingVolume 9 Managing the Blue Coat SG Appliance Hardware and Software Restart Options Restarting the SG ApplianceTo restart the SG appliance Restore-Defaults Restoring System DefaultsKeep-Console Factory-DefaultsClearing the DNS Cache To restore system defaultsClearing the Object Cache To clear the DNS cacheClearing the Byte Cache Troubleshooting TipClearing Trend Statistics Upgrading the SG ApplianceTo upgrade the SG appliance SG Appliance 5.x Version UpgradeRelated CLI Syntax to Upgrade the Sgos Software Managing SG Appliance Systems To view Sgos system replacement optionsTo view details for an Sgos system version Example Session Setting the Default Boot SystemTo set the SG appliance to run on the next hardware restart Replacing an SG Appliance System Locking and Unlocking SG Appliance SystemsTo lock a system To unlock a systemDisk Reinitialization Deleting an SG Appliance SystemMulti-Disk SG Appliances To delete a systemDeleting Objects from the SG Appliance Single-Disk SG ApplianceTo delete a single object from the SG appliance To delete multiple objects from the SG applianceDiagnostics Sending Service Information Automatically Diagnostic Reporting Service InformationTo send service information automatically Related CLI Syntax to Send Service Information Managing the Bandwidth for Service InformationTo manage bandwidth for service information To send service information Configure Service Information SettingsSGOS#diagnostics service-info subcommands To create a new snapshot job Creating and Editing Snapshot JobsTo edit an existing snapshot job Related CLI Syntax to Edit an Existing Snapshot Job Following subcommands are availablePcap File Name Format Packet Capturing the Job UtilityCommon Pcap Filter Expressions Using Filter Expressions in the CLI Configuring Packet CapturingTo enable, stop, and download packet captures Diagnostics Viewing Current Packet Capture Data Related CLI Syntax to Define Packet Capturing SettingsCore Image Restart Options To configure core image restart optionsUploading Packet Capture Data To view current packet capture statisticsTo set daily heartbeats and/or Blue Coat monitoring Diagnostic Reporting HeartbeatsRelated CLI Syntax to Manage Heartbeats and Monitoring To configure and view CPU monitoring Diagnostic Reporting CPU MonitoringRelated CLI Syntax to Configure and View CPU Monitoring Volume 9 Managing the Blue Coat SG Appliance Selecting the Graph Scale StatisticsTraffic Mix Viewing Traffic Distribution StatisticsRefreshing the Data Understanding Chart DataAbout Bypassed Bytes Viewing Bandwidth Usage or Gain About the Default Service StatisticsTo view bandwidth usage or gain statistics Viewing Traffic History Viewing Client Byte and Server Byte Traffic DistributionTo view client and server byte statistics Supported Proxy Types and Services Unsupported Proxy Types Viewing Bandwidth Management Statistics Viewing the ADN HistoryViewing Protocol Statistics To view client and server byte or bandwidth gain statisticsSSL History Resources Statistics Viewing System StatisticsViewing CPU Utilization To view CPU utilizationTo view concurrent users Viewing Concurrent UsersViewing Memory Use Statistics Viewing Disk Use StatisticsTo view disk use statistics To view memory use statisticsTo view data allocation statistics Viewing Data Allocation Statistics in RAM and on DiskContents Statistics To view the event log Event Logging StatisticsActive Sessions-Viewing Per-Connection Statistics Failover StatisticsTo view failover statistics Viewing Proxied Sessions Analyzing Proxied SessionsAbout the Proxied Sessions Statistics To view proxied sessionsProvided. See Viewing Sessions with Multiple Connections on Cache Hit Is unavailable if the content is non-cacheable or for Cifs About MMS Streaming Connections Using the Tool TipsViewing Sessions with Multiple Connections MMS Understanding the Tree ViewFiltering the Display What Is Not DisplayedAbout the Byte Totals Analyzing Bypassed Connections Statistics Viewing Html and XML Views of Proxied Sessions DataAbout the Bypassed Connection Statistics Viewing Bypassed ConnectionsTo view bypassed connections 14. Filter Drop-Down List Viewing Html and XML Views of Bypassed Connections Data Viewing the Access LogViewing Health Monitoring Statistics Viewing Health Check StatisticsUsing the CLI show Command to View Statistics Statistics Volume 9 Managing the Blue Coat SG Appliance Appendix a Glossary URL Appendix a Glossary Drtr Icmp Volume 9 Managing the Blue Coat SG Appliance MACH5 MIB NTP 100 Network Tunneling tab 102 103 104 Index 106 Snmp 108