Blue Coat Systems Blue Coat Systems SG Appliance manual Deleting an SG Appliance System

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Chapter 3: Maintaining the SG Appliance

Deleting an SG Appliance System

You can delete any of the system versions except the current running system. A locked system must be unlocked before it can be deleted. If the system you want to delete is the default boot system, you need to select a new default boot system before the system can be deleted.

You cannot delete a system version through the Management Console; you must use the CLI.

To delete a system:

At the (config) command prompt:

SGOS#(config) installed-systems

SGOS#(config installed-systems) delete system_number

where system_number is the system you want to delete.

Disk Reinitialization

You can reinitialize disks on a multi-disk SG appliance. You cannot reinitialize the disk on a single-disk SG appliance. If you suspect a disk fault in a single-disk system, contact Blue Coat Technical Support for assistance.

Note: If a disk containing an unmirrored event or access log is reinitialized, the logs are lost. Similarly, if two disks containing mirrored copies of the logs are reinitialized, both copies of the logs are lost.

Multi-Disk SG Appliances

On a multi-disk SG appliance, the master disk is the leftmost valid disk. Valid means that the disk is online, has been properly initialized, and is not marked as invalid or unusable.

If the current master disk is taken offline, reinitialized, or declared invalid or unusable, the leftmost valid disk that has not been reinitialized since restart becomes the master disk. Thus, as disks are reinitialized in sequence, a point is reached where no disk can be chosen as the master. At this point, the current master disk is the last disk. If this disk is taken offline, reinitialized, or declared invalid or unusable, the SG appliance is restarted.

On a multi-disk SG appliance, a disk is reinitialized by setting it to empty and copying pre-boot programs, boot programs, and starter programs, and system images from the master disk to the reinitialized disk.

Reinitialization is done online without rebooting the system. (For more information, refer to the #disk command in the Volume 11: Command Line Interface Reference.) SGOS operations, in turn, are not affected, although during the time the disk is being reinitialized, that disk is not available for caching. Only the master disk reinitialization restarts the SG appliance.

Only persistent objects are copied to a newly-reinitialized disk. This is usually not a problem because most of these objects are replicated or mirrored. If the reinitialized disk contained one copy of these objects (which is lost), another disk contains another copy.

You cannot reinitialize all of the SG appliance disks over a very short period of time. Attempting to reinitialize the last disk in a system before critical components can be replicated to other disks in the system causes a warning message to appear.

Immediately after reinitialization is complete, the SG appliance automatically starts using the reinitialized disk for caching.

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Contents Blue Coat Systems SG Appliance Contact Information Contents Diagnostics Appendix a Glossary Index Volume 9 Managing the Blue Coat SG Appliance Document Conventions About Managing the SG ApplianceVolume 9 Managing the Blue Coat SG Appliance Automatically Registering the SG Appliance with Director Using Director to Manage SG SystemsTo register the appliance with a Director Related CLI Commands for Director RegistrationDirector Registration Requirements Registering the SG Appliance with DirectorTo view the fingerprint of the key Setting up Director and SG Appliance CommunicationTo view the system summary statistics Monitoring the System and DisksSystem Summary To delete a keyTo view the system environment statistics Viewing System Environment SensorsTo view disk status or take a disk offline Viewing Disk StatusTo view SSL accelerator cards Setting Up Event Logging and NotificationConfiguring Which Events to Log Viewing SSL Accelerator Card InformationEnabling Event Notification Setting Event Log SizeRelated CLI Commands for Setting the Event Logging Level Related CLI Commands to Set the Event Log SizeRelated CLI Commands to Enable Event Notifications To enable event notificationsSyslog Event Monitoring Related CLI Commands to Enable Syslog Monitoring Viewing Event Log Configuration and ContentViewing the Event Log Configuration To enable syslog monitoringViewing the Event Log Contents Enabling Snmp Configuring SnmpTo enable and configure Snmp Related CLI Commands to Enable and Configure SnmpTo set or change community strings Configuring Snmp Community StringsTo enable Snmp traps Configuring Snmp TrapsRelated CLI Commands for Enabling Snmp Traps Health Monitoring Requirements Configuring Health MonitoringAbout Health Monitoring About the Health Monitoring Metric TypesAbout License Expiration Metrics Health Monitoring ExampleAbout the General Metrics About Health Monitoring NotificationAbout the Licensing Metrics Metric Threshold States and Corresponding Values About the Status MetricsTo change the threshold and notification properties Changing Threshold and Notification PropertiesGetting a Quick View of the SG Appliance Health To review the health monitoring statistics Viewing Health Monitoring StatisticsRelated CLI Syntax to View Health Monitoring Statistics TroubleshootingVolume 9 Managing the Blue Coat SG Appliance Hardware and Software Restart Options Restarting the SG ApplianceTo restart the SG appliance Restore-Defaults Restoring System DefaultsKeep-Console Factory-DefaultsTo clear the DNS cache To restore system defaultsClearing the DNS Cache Clearing the Object CacheUpgrading the SG Appliance Troubleshooting TipClearing the Byte Cache Clearing Trend StatisticsTo upgrade the SG appliance SG Appliance 5.x Version UpgradeRelated CLI Syntax to Upgrade the Sgos Software Managing SG Appliance Systems To view Sgos system replacement optionsTo view details for an Sgos system version Example Session Setting the Default Boot SystemTo set the SG appliance to run on the next hardware restart To unlock a system Locking and Unlocking SG Appliance SystemsReplacing an SG Appliance System To lock a systemTo delete a system Deleting an SG Appliance SystemDisk Reinitialization Multi-Disk SG AppliancesTo delete multiple objects from the SG appliance Single-Disk SG ApplianceDeleting Objects from the SG Appliance To delete a single object from the SG applianceDiagnostics Sending Service Information Automatically Diagnostic Reporting Service InformationTo send service information automatically Related CLI Syntax to Send Service Information Managing the Bandwidth for Service InformationTo manage bandwidth for service information To send service information Configure Service Information SettingsSGOS#diagnostics service-info subcommands To create a new snapshot job Creating and Editing Snapshot JobsTo edit an existing snapshot job Related CLI Syntax to Edit an Existing Snapshot Job Following subcommands are availablePcap File Name Format Packet Capturing the Job UtilityCommon Pcap Filter Expressions Using Filter Expressions in the CLI Configuring Packet CapturingTo enable, stop, and download packet captures Diagnostics Viewing Current Packet Capture Data Related CLI Syntax to Define Packet Capturing SettingsTo view current packet capture statistics To configure core image restart optionsCore Image Restart Options Uploading Packet Capture DataTo set daily heartbeats and/or Blue Coat monitoring Diagnostic Reporting HeartbeatsRelated CLI Syntax to Manage Heartbeats and Monitoring To configure and view CPU monitoring Diagnostic Reporting CPU MonitoringRelated CLI Syntax to Configure and View CPU Monitoring Volume 9 Managing the Blue Coat SG Appliance Selecting the Graph Scale StatisticsTraffic Mix Viewing Traffic Distribution StatisticsRefreshing the Data Understanding Chart DataAbout Bypassed Bytes Viewing Bandwidth Usage or Gain About the Default Service StatisticsTo view bandwidth usage or gain statistics Viewing Traffic History Viewing Client Byte and Server Byte Traffic DistributionTo view client and server byte statistics Supported Proxy Types and Services Unsupported Proxy Types To view client and server byte or bandwidth gain statistics Viewing the ADN HistoryViewing Bandwidth Management Statistics Viewing Protocol StatisticsSSL History To view CPU utilization Viewing System StatisticsResources Statistics Viewing CPU UtilizationTo view concurrent users Viewing Concurrent UsersTo view memory use statistics Viewing Disk Use StatisticsViewing Memory Use Statistics To view disk use statisticsTo view data allocation statistics Viewing Data Allocation Statistics in RAM and on DiskContents Statistics To view the event log Event Logging StatisticsActive Sessions-Viewing Per-Connection Statistics Failover StatisticsTo view failover statistics To view proxied sessions Analyzing Proxied SessionsViewing Proxied Sessions About the Proxied Sessions StatisticsProvided. See Viewing Sessions with Multiple Connections on Cache Hit Is unavailable if the content is non-cacheable or for Cifs About MMS Streaming Connections Using the Tool TipsViewing Sessions with Multiple Connections MMS Understanding the Tree ViewFiltering the Display What Is Not DisplayedAbout the Byte Totals Analyzing Bypassed Connections Statistics Viewing Html and XML Views of Proxied Sessions DataAbout the Bypassed Connection Statistics Viewing Bypassed ConnectionsTo view bypassed connections 14. Filter Drop-Down List Viewing Health Check Statistics Viewing the Access LogViewing Html and XML Views of Bypassed Connections Data Viewing Health Monitoring StatisticsUsing the CLI show Command to View Statistics Statistics Volume 9 Managing the Blue Coat SG Appliance Appendix a Glossary URL Appendix a Glossary Drtr Icmp Volume 9 Managing the Blue Coat SG Appliance MACH5 MIB NTP 100 Network Tunneling tab 102 103 104 Index 106 Snmp 108