Crane Merchandising Systems 675, 677, 673 manual Surevend

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Introduction

HDC II Programming Guide

SUREVEND™

SureVend™ ensures that a cup is always available in the cup station before any money is collected or product delivered. The sensing system is a beam of infra- red light across the cup station which is broken by the cup when it falls into posi- tion.

The SureVend™ software monitors the cup station sensor during the time the cup ring is cycled and for three seconds afterward. If a cup is not detected, the soft- ware will first determine if a second cup ring with the same size cups exists and will then try to drop a cup from the second ring. If the second ring also fails to drop a cup or is not usable, the software will repeat the attempt from the first cup ring to attempt to clear any jams in the cup delivery area. Each ring will be tried up to two times. If a cup is still not detected by the infrared sensor then several things happen:

•Any ring that failed twice in a row is placed temporarily out-of-service for a length of time that is determined by the user,

•The customer's credit is either restored for another vend attempt or is returned automatically,

•	Three beeps are sounded and the message	is
	flashed if another size cup ring is available, or the message

SpecialINSERTrules existMUGto protect both the customer andSELECTthe operatorANOTHERfromINSERTSIZEloss. MUGFirst and foremost, the customer is protected because no drink is spoiled nor money lost because a cup fails to fall to the cup station. The customer is given every chance to get his original choice of cup size by trying at least twice per ring to eject a cup. If two rings are available with the same cup size, the system will alternately try to vend a cup from each ring until the cup is delivered or both rings are placed out-of-service.

is flashed in the event that no other cups are available. The customer may always get his money back by pressing the coin return button.

NOTE

is the default message. You may customize this message

if desired

(see "Edit Custom Message", PAGE 49 for more information).

6730018

5

July, 2003

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Contents Page Crane Merchandising Systems Parts and Support Phone Numbers Table of Contents SureVend Configuration View Machine Data Test the Machine Getting around Introduction HDC II Programming Guide Other Keys HDC II Programming Guide Introduction Displays Function KeysHelpful Hint Some ConventionsPress this button to Control Panel Switch Functions ExplainedSurevend Supervisor Mode Enter a Freevend Code Basic Setup HDC II Programming GuideGain Access to the Supervisor Mode Enter a NEW Supervisor CodeUsage HDC II Programming Guide Basic SetupEnter a NEW Data Recall Code Lock or Unlock Mode or Payout Keys Select Printer Baud Rate Printer Mode onlySET Printer or DEX Options SET DEX Options DEX Mode only Select Coin Mechanism HDC II Programming Guide Monetary SetupSET Talker Mode Select Display LanguageBill Selection Method Monetary Setup HDC II Programming GuideOFF Initial Setup of a NON-STANDARD Bill ValidatorSelect Monetary Options Select Card ReaderACC FFN Advanced Options SET UP Winner ModeAN Example Cup Configuration HDC II Programming GuideSET UP MUG Discount Press HDC II Programming Guide Cup ConfigurationDual Brew CONTINUE.LK.ABCDEFGH Disable Selections in the MerchandiserSET UP CUP Sizes 0X2 Assign CUP Sizes to Selections Supervisor Mode onlySET UP a HOT Drink Set up a Hot Drink HDC II Programming GuideDifferences HDC II Programming Guide Set up a Hot DrinkOptions Collecting Condiment Throws Collecting DRY Product Gram ThrowsEspresso = Chocolate times for cappuccino Collecting HOT Water Throws This water is HOT! Be carefulTable W1 Water Throw Default Times and Volumes Cappuccino RecipesSET the Machine to Vend a Large D Selection Caffé LatteEnter the Supervisor Code SET UP Your Selection European Cappuccino +WXYZBlended Selections BlendSET UP LOW Temperature Dispensing View or SET the HOT Water Tank TemperatureSET UP LOW Power Settings OfserviceOFF SET the Automatic Brewer Rinse TimeSET the Bowl Rinse Time RINOptional or Mandatory Surevend HDC II Programming Guide SureVend ConfigurationTurn Surevend on or OFF View Software Version SureVend Configuration HDC II Programming GuideSET UP the Surevend ANTI-JACKPOT Timer SET Daylight Savings Option HDC II Programming Guide Setup TimeSET the Time of DAY SET MONTH, DATE, and YearSET TIME-OF-DAY Discount Vending Setup Time HDC II Programming GuideSET TIME-OF-DAY Inhibit Vending SET TIME-OF-DAY Free VendingInhibit Freevend Discount Time Interval EditingMWF Select a Freevend Message Select AN OUT-OF-SERVICE MessageSelect a Standby Message END of Message Character Messages HDC II Programming GuideShortcut Entering Your Message JhgiView Machine TYPE/CONFIGURATION Setting Check the Setup HDC II Programming GuideView Water Tank Temperature Payout Coins HDC II Programming Guide Check the SetupView CUP Sizes Assigned to Selections SET Entire Machine to ONE Price View Nonresettable Sales and Vend DataView Machine Data HDC II Programming Guide SET PricesView Total Sales by Drink Size HDC II Programming Guide View Machine DataView Data Four Different Ways View Total Paid SalesView Total Paid Sales by Price Line View Total Sales by Selection Both CUPSizes View Total Sales by Individual SelectionView Total Paid Vends by Price Line Clear ALL Resettable DataView Total Paid Vends View Amount in Coin BOX not Shown if Zero Clear Paid Sales Data onlyView Freevend Sales by Time Interval not Shown if Zero View Amount in Validator Not Shown if ZeroView Winners Not Shown if Zero View Discount Sales by Time Interval Not Shown if ZeroView Free Vends not Shown if Zero View Time Data 2301/30 00.2.4701/30TIMESET13.51View Total Unpaid Vends Not Shown if Zero View Total Unpaid Sales Not Shown if ZeroView Machine ID Number View Number of Test Vends Not Shown if ZeroView Number of MUG Vends Not Shown if Zero View CUP Ring Cycles Related to Surevend View Home Switch Usage Related toTest the Automatic Delivery Door HDC II Programming Guide Test the MachineTest Vend Selections and Verify Credit Added Test Drop a CUPTest the Brewer Test the Machine HDC II Programming GuideTest the Grinders Test the AIRView Surevend Last Recorded Calibration Value Rinse the BrewerTest the Display Clear Tank Errors and Fill the TankView Surevend Average Calibration Value Information down before continuing View Diagnostic MessagesERR Download Data to a Pdcd SV.ERRSET Freevend Options FreeHDC II Programming Guide Test the Machine Programming Procedure Index Programming Procedure Index Programming Procedure Index Programming Procedure Index Programming Procedure Index Whipper, Test Terms and Conditions of Sale