Crane Merchandising Systems 677, 673, 675 manual Supervisor Mode

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HDC II Programming Guide

Introduction

The operator is protected by the anti-jackpot program of the system. It is con- ceivable that a customer could prevent cups from reaching the sensing area of the cup station in order to steal the cups and then get his or her money back for the vend. Under the SureVend™ Anti-Jackpot system, the operator can lose no more than two cups in a row per ring. Then that ring is temporarily placed out-of-ser- vice both to protect the customer and to discourage theft. The amount of time that the cup ring is out-of-service is programmable from 0 to 99 minutes. After the time has elapsed, the cup ring will return to service but the count of the two failures is kept. If the previous problem was theft, then the next vend attempt from that ring will be successful and the count of the two previous failures will be erased. If the problem is an actual system failure, then the third failure will permanently place that cup ring out of service until a service technician visits the machine.

Alternate cup vends and mug vends still work as before. If a cup ring is out of service due to SureVend™ the alternate vend will only be from a selected large cup to a small cup at the small cup price. An induced SureVend™ failure cannot cause an alternate vend from a selected small cup to a large cup at the small cup price. This protects the operator from customers trying to get large cup drinks at a small cup price. (SureVend™ will not automatically switch to a different cup size in mid-vend because it cannot be ensured that correct change will be returned for the new price.)

SureVend™ can be turned off if desired (see "Turn SureVend™ On or Off", PAGE 42).

THE SUPERVISOR MODE

The supervisor is allowed to do things that a normal user cannot, like controlling access to certain modes. The supervisor can lock out any of the programming modes to anyone who does not have the right "key". Once a supervisor enters the proper code, he or she will be able to:

•Change the supervisor access code

•Lock out any or all of the service keypad modes

• Set whether data is cleared with

or after being downloaded into a

portable data collection device

•Grant or deny access to data items during DATA RECALL

•Modify the machine configuration

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Contents Page Crane Merchandising Systems Parts and Support Phone Numbers Table of Contents SureVend Configuration View Machine Data Test the Machine Introduction HDC II Programming Guide Getting aroundHDC II Programming Guide Introduction DisplaysFunction Keys Other Keys Some Conventions Helpful HintControl Panel Switch Functions Explained Press this button toSurevend Supervisor Mode Basic Setup HDC II Programming Guide Gain Access to the Supervisor ModeEnter a NEW Supervisor Code Enter a Freevend CodeHDC II Programming Guide Basic Setup Enter a NEW Data Recall CodeUsage Lock or Unlock Mode or Payout Keys Printer Mode only SET Printer or DEX OptionsSelect Printer Baud Rate SET DEX Options DEX Mode only HDC II Programming Guide Monetary Setup SET Talker ModeSelect Display Language Select Coin MechanismMonetary Setup HDC II Programming Guide Bill Selection MethodInitial Setup of a NON-STANDARD Bill Validator OFFSelect Card Reader Select Monetary OptionsACC FFN SET UP Winner Mode Advanced OptionsCup Configuration HDC II Programming Guide SET UP MUG DiscountAN Example HDC II Programming Guide Cup Configuration PressDual Brew Disable Selections in the Merchandiser CONTINUE.LK.ABCDEFGHSET UP CUP Sizes Assign CUP Sizes to Selections Supervisor Mode only 0X2Set up a Hot Drink HDC II Programming Guide SET UP a HOT DrinkHDC II Programming Guide Set up a Hot Drink DifferencesOptions Collecting DRY Product Gram Throws Collecting Condiment ThrowsEspresso = Chocolate times for cappuccino This water is HOT! Be careful Collecting HOT Water ThrowsTable W1 Water Throw Default Times and Volumes Recipes CappuccinoCaffé Latte Enter the Supervisor CodeSET the Machine to Vend a Large D Selection SET UP Your Selection +WXYZ European CappuccinoBlend Blended SelectionsView or SET the HOT Water Tank Temperature SET UP LOW Temperature DispensingOfservice SET UP LOW Power SettingsSET the Automatic Brewer Rinse Time OFFRIN SET the Bowl Rinse TimeHDC II Programming Guide SureVend Configuration Turn Surevend on or OFFOptional or Mandatory Surevend SureVend Configuration HDC II Programming Guide SET UP the Surevend ANTI-JACKPOT TimerView Software Version HDC II Programming Guide Setup Time SET the Time of DAYSET MONTH, DATE, and Year SET Daylight Savings OptionSetup Time HDC II Programming Guide SET TIME-OF-DAY Inhibit VendingSET TIME-OF-DAY Free Vending SET TIME-OF-DAY Discount VendingTime Interval Editing Inhibit Freevend DiscountMWF Select AN OUT-OF-SERVICE Message Select a Standby MessageSelect a Freevend Message Messages HDC II Programming Guide ShortcutEND of Message Character Jhgi Entering Your MessageCheck the Setup HDC II Programming Guide View Water Tank TemperatureView Machine TYPE/CONFIGURATION Setting HDC II Programming Guide Check the Setup View CUP Sizes Assigned to SelectionsPayout Coins View Nonresettable Sales and Vend Data View Machine Data HDC II Programming GuideSET Prices SET Entire Machine to ONE PriceHDC II Programming Guide View Machine Data View Data Four Different WaysView Total Paid Sales View Total Sales by Drink SizeView Total Sales by Selection Both CUP SizesView Total Sales by Individual Selection View Total Paid Sales by Price LineClear ALL Resettable Data View Total Paid VendsView Total Paid Vends by Price Line Clear Paid Sales Data only View Amount in Coin BOX not Shown if ZeroView Amount in Validator Not Shown if Zero View Freevend Sales by Time Interval not Shown if ZeroView Discount Sales by Time Interval Not Shown if Zero View Free Vends not Shown if ZeroView Winners Not Shown if Zero 2301/30 00.2.4701/30TIMESET13.51 View Time DataView Total Unpaid Sales Not Shown if Zero View Total Unpaid Vends Not Shown if ZeroView Number of Test Vends Not Shown if Zero View Number of MUG Vends Not Shown if ZeroView Machine ID Number View Home Switch Usage Related to View CUP Ring Cycles Related to SurevendHDC II Programming Guide Test the Machine Test Vend Selections and Verify Credit AddedTest Drop a CUP Test the Automatic Delivery DoorTest the Machine HDC II Programming Guide Test the GrindersTest the AIR Test the BrewerRinse the Brewer View Surevend Last Recorded Calibration ValueClear Tank Errors and Fill the Tank View Surevend Average Calibration ValueTest the Display View Diagnostic Messages Information down before continuingERR SV.ERR Download Data to a PdcdFree SET Freevend OptionsHDC II Programming Guide Test the Machine Programming Procedure Index Programming Procedure Index Programming Procedure Index Programming Procedure Index Programming Procedure Index Whipper, Test Terms and Conditions of Sale