Turbo Chef Technologies HHB-8708 Table of Common Issues and Solutions Possible Solutions

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26TROUBLESHOOTING TIPS

TABLE OF COMMON ISSUES AND SOLUTIONS

ISSUE

POSSIBLE SOLUTION(S)

 

 

Oven is not receiving power.

† Ensure the oven is plugged in.

 

† Verify wall circuit breaker is on.

 

† Reset breaker and then power up the oven.

 

 

Oven is not warming up properly.

† Follow the deep cleaning procedures (pages 9-10) to

 

remove debris that may potentially be preventing

 

air circulation.

 

† Ensure the door is closed.

 

 

Oven is not cooking properly.

† Follow the deep cleaning procedures (pages 9-10) to

 

remove debris that may potentially be preventing

 

air circulation.

 

† Ensure correct food group and/or food item is

 

selected for the product.

 

† Ensure product is cooked from the correct starting

 

state (e.g., fresh, frozen, etc.).

 

 

Fault Code –

† Ensure the door is closed.

F2: Cook Temperature Low

 

 

† Repeat warm-up and allow the oven to idle for

 

five (5) minutes.

 

 

Fault Code –

† Ensure atmosphere temperature around the oven

F6: EC Temp

is moderate (i.e., less then 120ºF (49ºC)).

 

† Ensure nearby appliances or fixtures are not

 

obstructing airflow into the back cooling fans.

 

† Ensure cooling fans on the back of the oven are not

 

clogged with debris.

 

 

For additional assistance or if the oven is experiencing a problem not listed above, call Customer Service at 800.90TURBO, +1 214-379-6000, or your Authorized Distributor.

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Contents Accelerating the World of Cooking TM Page For service or information Page Table of Contents Troubleshooting Tips Oven MaintenanceOperating the Oven Important Safety Information Please Read First Preventing Oven Damage Theory of Operation Specifications, and Installation United States ExteriorInterior CanadaLifting and Placing the Oven PackagingDamaged Shipment Claims Securing Oven to Cart FigureL t Flat Washer Bracket Split Lock Washer Nut Built-In Installation Figure G U R E 3 Built-in InstallationInitial Programming Installation Near Open Heat Source FigureSetup Ventilation RequirementsREPLACING/EXCHANGING Jetplates G U R E 6 Removing/Exchanging a Jetplate Oven Maintenance Clean the Cook Cavity and Drain System Deep Clean Procedures Prepare the Oven for CleaningClean and Remove the Oven Door Remove Bottom JetplateG U R E 7 Cook Cavity Operating the Oven Menu Descriptions Recipe Menu Test Mode MenuEdit Menu Remove food with caution Time Screen Options Figure Done Screen Options FigureEnabling/Disabling the Edit Menu Figure Erasing the Recipe Menu FigureEnabling/Disabling the Write Card Function Figure Enabling/Disabling the Time Screen FigureEnabling/Disabling Demonstration Mode Figure Enabling/Disabling Done Screen FigureModifying Recipes Figures Instructions for navigating the Food Item screen Figure Ordering a Smart Card Smart Card Reader Slot Smart Card Notice orientation of chip Saving Menu to Smart Card Figures 26 Adjusting Temperature Offset FigureChecking Recipe Counter Figure Left Right Troubleshooting Tips Table of Common Issues and Solutions Possible Solutions North America Limited Warranty Warranty Service Exclusive Remedy Disclaimer of Damages International Limited Warranty International Limited Warranty Warranty Parts Return Glossary of Terms Food Group FiltersFilter Clips Food ItemWarm-up State Time ScreenTotal Cook Time Write Card FunctionPage Accelerating the World of Cooking TM