Samsung CLX-8385ND Series manual Common Macintosh problems, Problem Suggested solutions

Problem	Possible Cause and Solution
Some color images	This is a known bug in Ghostscript (until GNU
come out all black.	Ghostscript version 7.05) when the base color
	space of the document is indexed color space
	and it is converted through CIE color space.
	Because Postscript uses CIE color space for
	Color Matching System, you should upgrade
	Ghostscript on your system to at least GNU
	Ghostscript version 7.06 or later. You can find
	recent Ghostscript versions at
	www.ghostscript.com.
Some color images	This is a known bug in Ghostscript (until GNU
come out in	Ghostscript version 7.xx) when the base color
unexpected color.	space of the document is indexed RGB color
	space and it is converted through CIE color
	space. Because Postscript uses CIE color space
	for Color Matching System, you should upgrade
	Ghostscript on your system to at least GNU
	Ghostscript version 8.xx or later. You can find
	recent Ghostscript versions at
	www.ghostscript.com.
The machine does	It is a known problem that occurs when a color
not print whole pages	printer is used on version 8.51 or earlier of
and its output is half	Ghostscript, 64-bit Linux OS, and reported to
page printed.	bugs.ghostscript.com as Ghostscript Bug
	688252.
	The problem is solved in AFPL Ghostscript v.
	8.52 or above. Download the latest version of
	AFPL Ghostscript from http://sourceforge.net/
	projects/ghostscript/ and install it to solve this
	problem.

Common Macintosh problems

Problem	Suggested solutions
PDF file does not print	Incompatibility between the PDF file and
correctly-some parts are	the Acrobat products.
missing in the graphics,	Printing the PDF file as an image may
text or illustrations.
	enable the file to print. Turn on Print As
	Image from the Acrobat printing options.
	Note: It will take longer to print when
	you print a PDF file as an image.
The document has	Update your Mac OS to OS 10.3.3. or
printed, but the print job	higher.
has not disappeared from
the spooler in
Mac OS 10.3.2.
Some letters are not	This problem is caused because Mac
displayed normally	OS cannot find the font during the cover
during the cover page	page printing.
printing.	Alphanumeric characters, in the Billing
	Info field, are only allowed for printing on
	the cover page. Other characters will be
	broken on the printout.
When printing a	Make sure that the resolution setting in
document in Macintosh	your printer driver matches the one in
with Acrobat Reader 6.0	Acrobat Reader.
or higher, colors print
incorrectly.

12.25 <Troubleshooting>