Message

Meaning

Suggested solutions

 

 

 

Original paper jam

Paper has jammed

Clear the jam.

in front of scanner

during duplex

(Page 12.2)

duplex path

printing in the DADF.

 

 

 

 

Original paper jam

The lead edge of the

Open the DADF

inside of scanner

document failed to

cover and remove the

 

actuate the gate

jammed original.

 

sensor within the

(Page 12.1)

 

correct time after

 

 

actuating the scan

 

 

sensor.

 

 

When the machine

 

 

is on, jammed paper

 

 

is detected in the

 

 

DADF.

 

 

 

 

Original paper jam

The lead edge of the

Lift up the document

while reversing

document failed to

input traz and remove

paper in scanner

actuate the duplex

the jammed original.

 

sensor within the

(Page 12.1)

 

correct time when

 

 

the document was

 

 

fed the wrong way.

 

 

 

 

Paper jam at exit

Paper jammed in the

Pull jammed paper

of finisher

stacker exit part.

from the stacker exit.

 

 

 

Paper Jam at the

Paper has jammed

Clear the jam.

bottom of duplex

during duplex

(Page 12.9)

path

printing.

 

 

 

 

Paper Jam at the

Paper has jammed

Clear the jam.

top of duplex path

during duplex

(Page 12.9)

 

printing.

 

 

 

 

Paper Jam in exit

Paper has jammed

Clear the jam.

area

in the fuser area.

(Page 12.8)

 

 

 

Paper jam in front

Paper jammed in the

Open the stacker

of finisher

stacker.

door and remove

 

 

jammed paper by

 

 

lowering guide 1a or

 

 

1b.

 

 

 

Paper Jam in MP

Paper misfed from

Clear the jam.

tray

multi-purpose tray

(Page 12.7)

 

 

 

Paper Jam in tray 1

Paper has jammed

Clear the jam.

 

in the feeding area

(Page 12.3 and

 

of the tray.

page 12.5)

 

 

 

Paper Jam in tray 2

Paper has jammed

Clear the jam.

 

in the feeding area

(Page 12.3 and

 

of the tray.

page 12.5)

 

 

 

Paper Jam in tray

Paper has jammed

Clear the jam.

2(HCF)

in the feeding area

(Page 12.3 and

 

of the tray.

page 12.5)

 

 

 

Message

Meaning

Suggested solutions

 

 

 

Paper Jam in tray 3

Paper has jammed

Clear the jam.

 

in the feeding area

(Page 12.3 and

 

of the tray.

page 12.5)

 

 

 

Paper jam inside

Paper jammed in the

Open the stacker

finisher

stacker.

door and remove

 

 

jammed paper by

 

 

lowering guide 1a or

 

 

1b.

 

 

 

Paper jam inside

Paper jammed in the

Open the stacker

finisher? duplex

stacker.

door and remove

 

 

jammed paper by

 

 

lowering guide 1a or

 

 

1b.

 

 

 

Paper Jam inside

Paper has jammed

Clear the jam.

of duplex path

during duplex

(Page 12.9)

 

printing.

 

 

 

 

Paper Jam inside

Paper has jammed

Clear the jam.

of machine

in the registration

(Page 12.8)

 

area.

 

 

 

 

Prepare new [xxx]

Small amount of

Prepare a new

toner cartridge

toner is left in the

cartridge for a

 

cartridge. the

replacement. You

 

estimated cartridge

 

may temporarily

 

life of toner is close.

 

increase the printing

 

 

 

 

quality by

 

 

redistributing the

 

 

toner. (Page 11.3)

 

 

 

12.13 <Troubleshooting>

Page 120
Image 120
Samsung CLX-8385ND Series Message Meaning Suggested solutions Original paper jam, Duplex path, Inside of scanner, Finisher