Samsung CLX-8385ND Series Message Meaning Suggested solutions Xxx toner, Cartridge is not, Enough

Message	Meaning	Suggested solutions
[xxx] toner	The toner cartridge	Install a Samsung-
cartridge is not	you have installed is	genuine toner
compatible. Check	not for your	cartridge, designed
userís guide	machine.	for your machine.
[xxx] toner	The toner cartridge	Try to reinstall the
cartridge is not	is not installed or the	toner cartridge.
installed. Install it	CRUM (Consumer
	Replaceable Unit
	Monitor) in the
	cartridge is not
	properly connected.
DC motor does not	There is a problem	Turn the machine off
operate: [zzz].	in the control of DC	and turn it on again. If
Please turn off	motor unit.	the problem persists,
then on		please call for
		service.
Did not supply	Not supplied toner to	•	Remove the
enough [xxx]	the imaging unit.		sealing tape from
toner. Remove			the imaging unit.
seal tape &		•	Thoroughly roll the
reinstall
			toner cartridge five
			or six times, and
			reinstall it.
		•	Turn the machine
			off and turn it on
			again.
Did not supply	The machine	Check the toner
enough [xxx]	received several	cartridge and
toner. Please	papers with many	redistribute the toner.
open/close door	images, and it	(Page 11.3) If the
	cannot supply the	problem still persists,
	toner properly.	please call for
		service.
End of life,	The imaging unit has	Replace the imaging
Replace with new	reached its life span.	unit.
[xxx] imaging unit
End of life,	A toner cartridge has	Replace the toner
Replace with new	reached its estimated	cartridge with a
[xxx] toner	cartridge life. The	Samsung-genuine
	printer stops printing.
cartridge		toner cartridge.
		(Page 11.4)
Fax memory is	There is no more	Delete the received
almost full. Print	available fax	fax data in the
or remove	memory. No more	memory. Call for
received fax Job	fax data can be	service to delete fax
	received.	memory.
Fax memory is full.	Available fax	Delete the received
Print or remove	memory is now	fax data in the
received fax Job	1MB.	memory to secure
		memory. Call for
		service.

Message	Meaning	Suggested solutions
Finisher door is	The finisher cover is	Close the finisher
open. Close it	not securely latched.	until it locks into
		place.
Finisher error:	There is a problem	Turn the machine off
[zzz]. Please turn	in the finisher unit.	and reinstall the
off then on		finisher again. Check
		that the finisher cable
		is connected
		properly. If the
		problem persists,
		please call for
		service.
Fuser error: [zzz].	There is a problem	Turn the machine off
Please turn off	in the fuser unit	and turn it on again. If
then on	working.	the problem persists,
		please call for
		service.
Fuser unit is not	The fuser unit is not	Install the fuser unit.
installed correctly.	installed or correctly.	Call for service.
Install it
LSU error: [zzz].	There is a problem	Turn the machine off
Please turn off	in the control of LSU	and turn it on again. If
then on	unit.	the problem persists,
		please call for
		service.
Motor does not	There is a problem	Turn the machine off
operate: [zzz].	in the control of	and turn it on again. If
Please turn off	motor unit.	the problem persists,
then on		please call for
		service.
Original paper	The lead edge of the	Open the DADF
does not feed in	document failed to	cover and remove
scanner	actuate the scan	jammed original.
	sensor within the	(Page 12.1)
	correct time after
	actuating the
	registration sensor.
Original paper is	Oversized document	Open the DADF
too long for	or double-feeding of	cover and remove the
scanner. Check	originals.	jammed original.
size		(Page 12.1)
		Check the document
		size whether it is
		supported.
		(Page 15.1)
Original paper jam	The originals are	Open the DADF
in front of scanner	jammed in DADF.	cover and remove the
		jammed original.
		(Page 12.1)

12.12 <Troubleshooting>