Duplex unit area, Stacker finisher | Samsung CLX-8385ND Series

If the jammed paper is inside the fuser, remove the jammed paper in the direction show.

3Close the side cover. Printing automatically resumes.

In the duplex unit area

If the duplex unit is not inserted correctly, paper jam may occur. Make sure that the duplex unit is inserted correctly.

1Open the side cover.

2Remove the jammed paper.

3Close the side cover.

In the stacker (finisher)

Paper jam in front of finisher

1Open the stacker front cover.

12.9 <Troubleshooting>

Image 116

Samsung CLX-8385ND Series manual Duplex unit area, Stacker finisher, Paper jam in front of finisher

Contents

Multi Functional Printer Page Contact Samsung Worldwide Ukraine Uzbekistan Contents Faxing Optional Loading originals and print mediaCopying Scanning Using USB flash memory Basic printing Troubleshooting Machine status and advanced setupMaintenance Ordering supplies and accessories Installing accessoriesSpecifications Glossary Index About this user’s guide Finding more information Laser Safety Statement Safety and Regulatory InformationImportant Precautions and Safety Information Ozone Safety Power SaverRecycling Radio Frequency Emissions Fax Branding Ringer Equivalence NumberReplacing the Fitted Plug for UK Only You should also know that Declaration of Conformity European Countries OpenSSL LicenseOriginal SSLeay License Approvals and CertificationsPage Special features Introduction Features CLX-8385ND Use USB flash memory devices Machine overview Front view Rear view Control panel overview Machine Setup button Introducing the touch screen and useful buttonsTouch screen Job Status button Power Saver button Understanding the Status LEDInterrupt button Status Menu map Main screen Active Notice Current JobCompleted Job Contents Software overviewSupplied software Samsung Priters Samsung AnyWeb Print Windows Printer driver featuresSystem requirements Macintosh Linux Getting Started Setting up the hardwareSetting a Color Standard Setting up the network Configuring network protocol via the machinePress Admin Setting Supported operating systems Installing the software Using the SetIP program Installing the programStarting the program Double click Application SetIP Altitude adjustment Press Altitude Adjustment Machines basic settings Changing the font setting Setting the default tray and paperChanging the default settings Understanding the keyboard Loading originals and print media Loading originalsOn the scanner glass Dadf Selecting print media Specification on print media Type Size Dimensions Weight Capacitya Media sizes supported in each mode Guidelines for selecting and storing print mediaGuidelines for special print media Media type Guidelines Transparencies To avoid damaging the machine, use only Changing the size of the paper in the paper tray Label Loading paperPunched paper Tips on using the multi-purpose tray Multi-purpose trayEnvelope Label Banner paper Setting the paper size and type Copying Understanding the Copy screenBasic tab Advanced tab Copying originals Image tab Changing the settings for each copy Changing the size of originalsReducing or enlarging copies Copying on both sides of originals Duplex Deciding the form of copy output Collated / Staple Using special copy features Press the Advanced tab ID Copy Mamual ID Copy Setup Up or 4-up copying N-upPoster copying Press the Advanced tab Poster Copy Clone copying Book copyingBooklet copying Press the Advanced tab Clone Copy Cover copying Transparency copyingWatermark copying Press the Advanced tab WaterMark Overlay copying Auto crop copyingMulti-Bin Erasing edges Adjusting backside images Erasing background imagesShifting margins Gray enhance copying Faxing Optional Preparing to faxSending a fax from a computer Sending a fax from your Computer Understanding the Fax screen Checking a sent fax list Setting the fax header Press the Setup tab Fax Setup Machine ID & Fax NoSending a fax Sending a fax Delaying a fax transmission Sending a fax manually On Hook DialAutomatic resending Redialing the last number Receiving manually in Telephone mode Receiving automatically in Answering Machine/ Fax modeReceiving a fax Sending a priority fax Receiving faxes manually using an extension telephone Receiving in secure receiving modePrinting received faxes on both sides of the paper Receiving faxes in memory Adjusting the document settings Setting up a fax phonebook Storing Group fax numbers Group No Setting up a fax phonebook using SyncThru Web ServicePress Machine Settings Fax Setup Fax Phone Book Using the polling option Storing the originals for pollingPrinting Deleting the polling document Polling a remote fax Storing originals in Mailbox Using MailboxCreating Mailbox Printing a report after sending a fax Faxing to a remote Mailbox Adding documents to a reserved delay fax job Sending a fax in toll save timeForwarding a received fax to other destination Forwarding a sent fax to other destination by a fax Forwarding a sent fax to other destination by an email Forwarding a received fax to other destination by an email Setting up the end fax tone Setting up receiving faxes in colorForwarding a sent fax to other destination by server Forwarding a received fax to other destination by server Scan to Email ScanningUnderstanding the Scan screen Options Scan to ServerScan to PC User authentication for network scanning Network user authenticated by KerberosOutput tab Registering local authorized users Scanning originals and sending through email Scan to Email Network user authorized by SMBNetwork authorized user by Ldap Check the box next to From Field Security Options Setting up an e-mail account Storing email addressesIndividual Group Entering email addresses by the keyboard Using Samsung Scan ManagerEntering email addresses by the address book Scanning originals and sending via SMB/ FTP Scan to Server Preparation for scanning to SMB/FTP Select Duplex and Resolution in the Basic tab Scanning and sending to SMB/FTP server Changing the scan feature settings Original Size Quality Scan PresetScan to Edge File Format Printing a document Canceling a print jobBasic printing Using USB flash memory About USB memoryUnderstanding the USB screen Plugging in an USB memory device Scanning Scanning to an USB memory deviceScan to USB Machine senses and determines the size of the original Original Type File Policy Press USB Print Printing from a USB memory deviceTo print a document from a USB memory device Machine Status screen Machine SetupAdmin Setting screen General settings Browsing the machine’s status Power Saver Adjusted here. Tray Confirmation Message isAdjustment You set Within Job Offsetting to On, Copy Setup Fax Setup Network Setup Authentication Optional Service Adjusting the color contrast Inner Temperature Condition The machine LSU Temperature Condition The machineAdjustment Color Tone Adjustment Activation Activates Setting Color Standard and applies to Printing a report Press the Setup tab Document Box ManagementDocument Box Management Option Description Report Configuration Multi Send Report When you faxClean Fuser Fax Report Maintenance Printing a machine reportMonitoring the supplies life Finding the serial number Checking Document Box Cleaning your machineSending the toner reorder notification Maintaining the toner cartridge Redistributing toner Replacing the toner cartridge Pull the corresponding toner cartridge out from the machine Pull the corresponding toner cartridge out from the machine Replacing the imaging unit Expected cartridge life Maintenance Replacing the waste toner container Maintenance Parts To access SyncThru Web ServiceManaging your machine from the website Items Part Name Yield Average Clearing document jams TroubleshootingTips for avoiding paper jams Misfeed of exiting paper Roller misfeed Clearing paper jams Tray Troubleshooting Optional tray Optional high capacity feeder If the paper is not feeding properly, pull the paper out Paper inside the machine Fuser area Paper jam in front of finisher Duplex unit areaStacker finisher Troubleshooting Understanding display messages Paper jam at exit of finisher Message Meaning Suggested solutions Xxx toner Installed. Install itReinstall Message Meaning Suggested solutions Finisher door is Message Meaning Suggested solutions Original paper jam Message Meaning Suggested solutions Paper Jam in trayDuplex path Inside of scanner Message Meaning Suggested solutions Replace with new Switch is locked orAnother problem Service Solving other problems Touch screen problemPaper feeding problems Message Meaning Suggested solutions CLX-8385 Series PS as your Printing problemsCondition Possible cause Suggested solutions Condition Possible cause Suggested solutions Printing quality problems Condition Suggested solutions Skew MisformedCharacters Curl or wave Copying problems Fax problems optional Scanning problemsSamsung Scan Manager Problem Common Windows problems Common PostScript problems Common Linux problems Installed in your system. Open the Unified Common Macintosh problems Problem Suggested solutions Supplies Ordering supplies and accessoriesAccessories DSK10T How to purchase Installing accessories Precautions to take when installing accessoriesInstalling a memory module Disconnect the power cord Select Device Settings Replacing the StaplerActivating the added memory in the PS printer properties Select the Samsung CLX-8385 Series PS printer Enabling Fax feature after installing the fax Option kit Specifications General specifications Printer specifications Copier specifications Scanner specifications Facsimile specifications optional Glossary ADF FDI Jpeg Pstn Index FDI USB REV Software section Contents Using Windows Postscript Driver Using Smart Panel For a USB-connected Typical Installation Installing Printer SoftwareInstalling Software for Local Printing Custom Installation Select Typical installation for a local printer. Click Next Select Custom installation. Click Next Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Select the components you want to reinstall and click Next Removing Printer Software Installing mono printer driver Click OK in the Install From Disk window Printing a Document Printing to a file PRN Select Printers and Faxes Select your printer driver icon Printer SettingsSaved in My Documents Basic Tab Paper Tab Scaling Options Advanced Paper Options FirstCover Transparency Separator Color Mode Graphics TabFont/Text Raster Compression Samsung Tab Using a favorite settingAdvanced Tab Using Help Advanced Printing Printing Multiple Pages on One Sheet of Paper N-Up Printing Poster Printing in the Type Printing PostersPrinting Booklets Printing on Both Sides of Paper Change percentage of your documentFitting Your Document to a Selected Paper Size Using Watermarks Using an Existing WatermarkEditing a Watermark Deleting a Watermark Using Overlays Using a Page OverlayWhat is an Overlay? Creating a New Page Overlay Using Windows PostScript Driver Advanced From the Direct Printing Utility window Overview Direct Printing UtilityPrinting Setting Up a Host Computer Setting Up a Client ComputerCheck the Share this printer box Double-clickPrinters and Faxes SmarThru Office appears Using SmarThru OfficeScanning Fax Scanning Process with TWAIN- enabled SoftwareScan To Scanning Using the WIA Driver Windows XP/ServerWindows 2008/Vista Windows Printer Setting Troubleshooting GuideUnderstanding Smart Panel Toner Level Opening the Troubleshooting Guide Changing the Smart Panel Program Settings Getting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Click Uninstall Installing the SmartPanelUninstalling the Unified Linux Driver Using the Unified Driver Configurator Printers ConfigurationOpening the Unified Driver Configurator Printers Tab Scanners Configuration Ports ConfigurationClasses Tab Sharing Ports Between Printers and Scanners Configuring Printer Properties Printing from Applications Click Properties Scanning a DocumentPrinting Files Using the Image Manager Adding Job Type Settings Tools Function Installing Software Uninstalling softwareSelect Easy Install and click Install. Easy Install is Select Uninstall and click Uninstall Setting Up the Printer For a Network-connectedFor a USB-connected Click Add on the Printer List Layout Changing Printer SettingsPrinting a Document Job Setting Job AccountingGraphics Paper Printer Features Advanced Options Optional Finisher Front Cover Smart Color Back Cover Transparency SeperatorFront and Back Cover Option Printing Multiple Pages on One Sheet of Paper Duplex Printing Scanning with network ScanningScanning with USB Index Macintosh 42 uninstall