Opening the Troubleshooting Guide | Samsung CLX-8385ND Series

You can use the printer properties window, which allows you to access all of the printer options you need for using your printer. For details, See “Printer Settings” on page 15.

Opening the Troubleshooting Guide

Using the troubleshooting guide, you can view solutions for error status problems.

Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select Troubleshooting Guide.

Changing the Smart Panel Program Settings

Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select Options.

Select the settings you want from the Options window.

33 Using Smart Panel

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Samsung CLX-8385ND Series manual Opening the Troubleshooting Guide, Changing the Smart Panel Program Settings

Contents

Multi Functional Printer Page Contact Samsung Worldwide Ukraine Uzbekistan Contents Loading originals and print media CopyingFaxing Optional Scanning Basic printing Using USB flash memory Machine status and advanced setup MaintenanceTroubleshooting Glossary Index Ordering supplies and accessoriesInstalling accessories Specifications Finding more information About this user’s guide Safety and Regulatory Information Important Precautions and Safety InformationLaser Safety Statement Radio Frequency Emissions Ozone SafetyPower Saver Recycling You should also know that Fax BrandingRinger Equivalence Number Replacing the Fitted Plug for UK Only Approvals and Certifications Declaration of Conformity European CountriesOpenSSL License Original SSLeay LicensePage Introduction Special features Use USB flash memory devices Features CLX-8385ND Front view Machine overview Rear view Control panel overview Job Status button Machine Setup buttonIntroducing the touch screen and useful buttons Touch screen Status Power Saver buttonUnderstanding the Status LED Interrupt button Main screen Menu map Current Job Completed JobActive Notice Samsung Priters Samsung AnyWeb Print ContentsSoftware overview Supplied software Printer driver features System requirementsWindows Linux Macintosh Setting up the hardware Setting a Color StandardGetting Started Supported operating systems Setting up the networkConfiguring network protocol via the machine Press Admin Setting Installing the software Double click Application SetIP Using the SetIP programInstalling the program Starting the program Press Altitude Adjustment Altitude adjustment Machines basic settings Setting the default tray and paper Changing the default settingsChanging the font setting Understanding the keyboard Dadf Loading originals and print mediaLoading originals On the scanner glass Selecting print media Type Size Dimensions Weight Capacitya Specification on print media Media type Guidelines Media sizes supported in each modeGuidelines for selecting and storing print media Guidelines for special print media Transparencies To avoid damaging the machine, use only Changing the size of the paper in the paper tray Loading paper Punched paperLabel Label Banner paper Tips on using the multi-purpose trayMulti-purpose tray Envelope Setting the paper size and type Advanced tab CopyingUnderstanding the Copy screen Basic tab Image tab Copying originals Copying on both sides of originals Duplex Changing the settings for each copyChanging the size of originals Reducing or enlarging copies Deciding the form of copy output Collated / Staple Using special copy features Press the Advanced tab Poster Copy Press the Advanced tab ID Copy Mamual ID Copy SetupUp or 4-up copying N-up Poster copying Press the Advanced tab Clone Copy Clone copyingBook copying Booklet copying Press the Advanced tab WaterMark Cover copyingTransparency copying Watermark copying Erasing edges Overlay copyingAuto crop copying Multi-Bin Gray enhance copying Adjusting backside imagesErasing background images Shifting margins Sending a fax from your Computer Faxing OptionalPreparing to fax Sending a fax from a computer Checking a sent fax list Understanding the Fax screen Sending a fax Setting the fax headerPress the Setup tab Fax Setup Machine ID & Fax No Sending a fax Redialing the last number Delaying a fax transmissionSending a fax manually On Hook Dial Automatic resending Sending a priority fax Receiving manually in Telephone modeReceiving automatically in Answering Machine/ Fax mode Receiving a fax Receiving faxes in memory Receiving faxes manually using an extension telephoneReceiving in secure receiving mode Printing received faxes on both sides of the paper Setting up a fax phonebook Adjusting the document settings Setting up a fax phonebook using SyncThru Web Service Press Machine Settings Fax Setup Fax Phone BookStoring Group fax numbers Group No Polling a remote fax Using the polling optionStoring the originals for polling Printing Deleting the polling document Using Mailbox Creating MailboxStoring originals in Mailbox Faxing to a remote Mailbox Printing a report after sending a fax Forwarding a sent fax to other destination by a fax Adding documents to a reserved delay fax jobSending a fax in toll save time Forwarding a received fax to other destination Forwarding a received fax to other destination by an email Forwarding a sent fax to other destination by an email Forwarding a received fax to other destination by server Setting up the end fax toneSetting up receiving faxes in color Forwarding a sent fax to other destination by server Scanning Understanding the Scan screenScan to Email Scan to Server Scan to PCOptions Registering local authorized users User authentication for network scanningNetwork user authenticated by Kerberos Output tab Check the box next to From Field Security Options Scanning originals and sending through email Scan to EmailNetwork user authorized by SMB Network authorized user by Ldap Group Setting up an e-mail accountStoring email addresses Individual Using Samsung Scan Manager Entering email addresses by the address bookEntering email addresses by the keyboard Preparation for scanning to SMB/FTP Scanning originals and sending via SMB/ FTP Scan to Server Scanning and sending to SMB/FTP server Select Duplex and Resolution in the Basic tab Original Size Changing the scan feature settings Scan Preset Scan to EdgeQuality File Format Canceling a print job Basic printingPrinting a document Plugging in an USB memory device Using USB flash memoryAbout USB memory Understanding the USB screen Scanning to an USB memory device Scan to USBScanning Machine senses and determines the size of the original Original Type File Policy Printing from a USB memory device To print a document from a USB memory devicePress USB Print Machine Setup Admin Setting screenMachine Status screen Browsing the machine’s status General settings You set Within Job Offsetting to On, Power SaverAdjusted here. Tray Confirmation Message is Adjustment Copy Setup Fax Setup Network Setup Authentication Adjusting the color contrast Optional Service Setting Color Standard and applies to Inner Temperature Condition The machineLSU Temperature Condition The machine Adjustment Color Tone Adjustment Activation Activates Press the Setup tab Document Box Management Document Box ManagementPrinting a report Fax Report Option Description Report ConfigurationMulti Send Report When you fax Clean Fuser Finding the serial number MaintenancePrinting a machine report Monitoring the supplies life Cleaning your machine Sending the toner reorder notificationChecking Document Box Redistributing toner Maintaining the toner cartridge Pull the corresponding toner cartridge out from the machine Replacing the toner cartridge Pull the corresponding toner cartridge out from the machine Expected cartridge life Replacing the imaging unit Maintenance Replacing the waste toner container Items Part Name Yield Average Maintenance PartsTo access SyncThru Web Service Managing your machine from the website Troubleshooting Tips for avoiding paper jamsClearing document jams Roller misfeed Misfeed of exiting paper Tray Clearing paper jams Troubleshooting Optional tray Optional high capacity feeder If the paper is not feeding properly, pull the paper out Fuser area Paper inside the machine Duplex unit area Stacker finisherPaper jam in front of finisher Troubleshooting Paper jam at exit of finisher Understanding display messages Message Meaning Suggested solutions Finisher door is Message Meaning Suggested solutions Xxx tonerInstalled. Install it Reinstall Inside of scanner Message Meaning Suggested solutions Original paper jamMessage Meaning Suggested solutions Paper Jam in tray Duplex path Service Message Meaning Suggested solutions Replace with newSwitch is locked or Another problem Message Meaning Suggested solutions Solving other problemsTouch screen problem Paper feeding problems Printing problems Condition Possible cause Suggested solutionsCLX-8385 Series PS as your Condition Possible cause Suggested solutions Printing quality problems Curl or wave Condition Suggested solutions SkewMisformed Characters Copying problems Scanning problems Samsung Scan Manager ProblemFax problems optional Common Windows problems Common Linux problems Common PostScript problems Installed in your system. Open the Unified Problem Suggested solutions Common Macintosh problems Ordering supplies and accessories AccessoriesSupplies DSK10T How to purchase Disconnect the power cord Installing accessoriesPrecautions to take when installing accessories Installing a memory module Select the Samsung CLX-8385 Series PS printer Select Device SettingsReplacing the Stapler Activating the added memory in the PS printer properties Enabling Fax feature after installing the fax Option kit General specifications Specifications Copier specifications Printer specifications Facsimile specifications optional Scanner specifications ADF Glossary FDI Jpeg Pstn Index FDI USB REV Software section Contents Using Windows Postscript Driver Using Smart Panel For a USB-connected Installing Printer Software Installing Software for Local PrintingTypical Installation Select Typical installation for a local printer. Click Next Custom Installation Select Custom installation. Click Next Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Removing Printer Software Select the components you want to reinstall and click Next Click OK in the Install From Disk window Installing mono printer driver Printing to a file PRN Printing a Document Printer Settings Saved in My DocumentsSelect Printers and Faxes Select your printer driver icon Paper Tab Basic Tab Transparency Separator Scaling OptionsAdvanced Paper Options First Cover Raster Compression Color ModeGraphics Tab Font/Text Using a favorite setting Advanced TabSamsung Tab Using Help Printing Multiple Pages on One Sheet of Paper N-Up Printing Advanced Printing Printing Posters Printing BookletsPoster Printing in the Type Selected Paper Size Printing on Both Sides of PaperChange percentage of your document Fitting Your Document to a Deleting a Watermark Using WatermarksUsing an Existing Watermark Editing a Watermark Creating a New Page Overlay Using OverlaysUsing a Page Overlay What is an Overlay? Advanced Using Windows PostScript Driver Overview Direct Printing Utility PrintingFrom the Direct Printing Utility window Double-clickPrinters and Faxes Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer box Using SmarThru Office ScanningSmarThru Office appears Scanning Process with TWAIN- enabled Software Scan ToFax Windows Scanning Using the WIA DriverWindows XP/Server Windows 2008/Vista Toner Level Printer SettingTroubleshooting Guide Understanding Smart Panel Changing the Smart Panel Program Settings Opening the Troubleshooting Guide Installing the Unified Linux Driver Installing the Unified Linux DriverGetting Started Installing the SmartPanel Uninstalling the Unified Linux DriverClick Uninstall Printers Tab Using the Unified Driver ConfiguratorPrinters Configuration Opening the Unified Driver Configurator Sharing Ports Between Printers and Scanners Scanners ConfigurationPorts Configuration Classes Tab Printing from Applications Configuring Printer Properties Scanning a Document Printing FilesClick Properties Adding Job Type Settings Using the Image Manager Tools Function Select Uninstall and click Uninstall Installing SoftwareUninstalling software Select Easy Install and click Install. Easy Install is Click Add on the Printer List Setting Up the PrinterFor a Network-connected For a USB-connected Changing Printer Settings Printing a DocumentLayout Paper Job SettingJob Accounting Graphics Front Cover Printer Features Advanced Options Optional Finisher Back Cover Transparency Seperator Front and Back Cover OptionSmart Color Duplex Printing Printing Multiple Pages on One Sheet of Paper Scanning Scanning with USBScanning with network Index Macintosh 42 uninstall