Samsung CLX-8385ND Series instruction

Problem	Possible Cause and Solution

The machine does	• Check if your machine is attached to your
not appear on the	computer. Make sure that it is connected
scanners list.	properly via the USB port and is turned on.
	• Check if the scanner driver for your machine is
	installed in your system. Open the Unified
	Driver configuration tool, switch to Scanner
	configuration, then press Drivers. Make sure
	that the window lists a driver with a name
	corresponding to your machine's name. Check
	if the port is not busy. Since functional
	components of MFP (printer and scanner)
	share the same I/O interface (port), the
	situation of simultaneous access to different
	“consumer” applications using the same port is
	possible. To avoid possible conflicts, only one
	of them is allowed to gain control over the
	device at a time. The other “consumer” will
	encounter a “device busy” response. This
	usually happens while starting the scan
	procedure, and an appropriate message box
	appears.
	• To identify the source of the problem, you
	should open ports configuration and select the
	port assigned to your scanner. The port symbol
	/dev/mfp0 corresponds to LP:0 designation
	displayed in the scanners’ options, /dev/mfp1
	relates to LP:1 and so on. USB ports start at /
	dev/mfp4, so scanner on USB:0 relates to /
	dev/mfp4 respectively, and so forth
	sequentially. In the Selected port pane you can
	see if the port is occupied with some other
	application. If this is the case, you should wait
	for completion of the current job or you should
	press the Release port button, if you are sure
	that the port owner is not functioning properly.

Problem	Possible Cause and Solution

The machine does	• Check if a document is loaded into the
not scan.	machine.
	• Check if your machine is connected to the
	computer. Make sure it is connected properly if
	an I/O error is reported while scanning.
	• Check if the port is not busy. Since functional
	components of MFP (printer and scanner)
	share the same I/O interface (port), the
	situation of simultaneous access for different
	“consumer” applications to the same port is
	possible. To avoid possible conflicts, only one
	of them is allowed to gain control over the
	device at a time. The other “consumer” will
	encounter “device busy” response. This
	usually happens while starting the scan
	procedure, and an appropriate message box
	will be displayed.
	To identify the source of the problem, you
	should open ports configuration and select the
	port assigned to your scanner. port’s symbol /
	dev/mfp0 corresponds to LP:0 designation
	displayed in the scanners’ options, /dev/mfp1
	relates to LP:1 and so on. USB ports start at /
	dev/mfp4, so scanner on USB:0 relates to /
	dev/mfp4 respectively and so forth
	sequentially. In the Selected port pane you can
	see if the port is occupied by some other
	application. If this is the case, you should wait
	for completion of the current job or you should
	press the Release port button, if you are sure
	that the port owner is not functioning properly.

I cannot scan via	• Check if Gimp Front-end has “Xsane: Device
Gimp Front-end.	dialog.” on the “Acquire” menu. If not, you
	should install the Xsane plug-in for Gimp on
	your computer. You can find Xsane plug-in
	package for Gimp on downloaded Linux
	package (from Samsung website) or on the
	Gimp home page. For detailed information,
	refer to Help for Linux or Gimp Front-end
	application.
	If you wish to use an other kinds of scan
	applications, refer to the Help for application.

I encounter error	Please avoid changing print job parameters (via
“Cannot open port	LPR GUI, for example) while a print job is in
device file” when	progress. Known versions of CUPS server cut off
printing a document.	the print jobs whenever print options are changed
	and then try to restart the job from the beginning.
	Since Unified Linux Driver locks port while
	printing, the abrupt termination of the driver
	keeps the port locked and therefore unavailable
	for subsequent print jobs. If this situation
	occurred, try to release the port.

12.24 <Troubleshooting>

Image 131

Samsung CLX-8385ND Series manual Installed in your system. Open the Unified

Contents

Multi Functional Printer Page Contact Samsung Worldwide Ukraine Uzbekistan Contents Faxing Optional Loading originals and print mediaCopying Scanning Basic printing Using USB flash memory Troubleshooting Machine status and advanced setupMaintenance Glossary Index Ordering supplies and accessoriesInstalling accessories Specifications Finding more information About this user’s guide Laser Safety Statement Safety and Regulatory InformationImportant Precautions and Safety Information Radio Frequency Emissions Ozone SafetyPower Saver Recycling You should also know that Fax BrandingRinger Equivalence Number Replacing the Fitted Plug for UK Only Approvals and Certifications Declaration of Conformity European CountriesOpenSSL License Original SSLeay LicensePage Introduction Special features Use USB flash memory devices Features CLX-8385ND Front view Machine overview Rear view Control panel overview Job Status button Machine Setup buttonIntroducing the touch screen and useful buttons Touch screen Status Power Saver buttonUnderstanding the Status LED Interrupt button Main screen Menu map Active Notice Current JobCompleted Job Samsung Priters Samsung AnyWeb Print ContentsSoftware overview Supplied software Windows Printer driver featuresSystem requirements Linux Macintosh Getting Started Setting up the hardwareSetting a Color Standard Supported operating systems Setting up the networkConfiguring network protocol via the machine Press Admin Setting Installing the software Double click Application SetIP Using the SetIP programInstalling the program Starting the program Press Altitude Adjustment Altitude adjustment Machines basic settings Changing the font setting Setting the default tray and paperChanging the default settings Understanding the keyboard Dadf Loading originals and print mediaLoading originals On the scanner glass Selecting print media Type Size Dimensions Weight Capacitya Specification on print media Media type Guidelines Media sizes supported in each modeGuidelines for selecting and storing print media Guidelines for special print media Transparencies To avoid damaging the machine, use only Changing the size of the paper in the paper tray Label Loading paperPunched paper Label Banner paper Tips on using the multi-purpose trayMulti-purpose tray Envelope Setting the paper size and type Advanced tab CopyingUnderstanding the Copy screen Basic tab Image tab Copying originals Copying on both sides of originals Duplex Changing the settings for each copyChanging the size of originals Reducing or enlarging copies Deciding the form of copy output Collated / Staple Using special copy features Press the Advanced tab Poster Copy Press the Advanced tab ID Copy Mamual ID Copy SetupUp or 4-up copying N-up Poster copying Press the Advanced tab Clone Copy Clone copyingBook copying Booklet copying Press the Advanced tab WaterMark Cover copyingTransparency copying Watermark copying Erasing edges Overlay copyingAuto crop copying Multi-Bin Gray enhance copying Adjusting backside imagesErasing background images Shifting margins Sending a fax from your Computer Faxing OptionalPreparing to fax Sending a fax from a computer Checking a sent fax list Understanding the Fax screen Sending a fax Setting the fax headerPress the Setup tab Fax Setup Machine ID & Fax No Sending a fax Redialing the last number Delaying a fax transmissionSending a fax manually On Hook Dial Automatic resending Sending a priority fax Receiving manually in Telephone modeReceiving automatically in Answering Machine/ Fax mode Receiving a fax Receiving faxes in memory Receiving faxes manually using an extension telephoneReceiving in secure receiving mode Printing received faxes on both sides of the paper Setting up a fax phonebook Adjusting the document settings Storing Group fax numbers Group No Setting up a fax phonebook using SyncThru Web ServicePress Machine Settings Fax Setup Fax Phone Book Polling a remote fax Using the polling optionStoring the originals for polling Printing Deleting the polling document Storing originals in Mailbox Using MailboxCreating Mailbox Faxing to a remote Mailbox Printing a report after sending a fax Forwarding a sent fax to other destination by a fax Adding documents to a reserved delay fax jobSending a fax in toll save time Forwarding a received fax to other destination Forwarding a received fax to other destination by an email Forwarding a sent fax to other destination by an email Forwarding a received fax to other destination by server Setting up the end fax toneSetting up receiving faxes in color Forwarding a sent fax to other destination by server Scan to Email ScanningUnderstanding the Scan screen Options Scan to ServerScan to PC Registering local authorized users User authentication for network scanningNetwork user authenticated by Kerberos Output tab Check the box next to From Field Security Options Scanning originals and sending through email Scan to EmailNetwork user authorized by SMB Network authorized user by Ldap Group Setting up an e-mail accountStoring email addresses Individual Entering email addresses by the keyboard Using Samsung Scan ManagerEntering email addresses by the address book Preparation for scanning to SMB/FTP Scanning originals and sending via SMB/ FTP Scan to Server Scanning and sending to SMB/FTP server Select Duplex and Resolution in the Basic tab Original Size Changing the scan feature settings Quality Scan PresetScan to Edge File Format Printing a document Canceling a print jobBasic printing Plugging in an USB memory device Using USB flash memoryAbout USB memory Understanding the USB screen Scanning Scanning to an USB memory deviceScan to USB Machine senses and determines the size of the original Original Type File Policy Press USB Print Printing from a USB memory deviceTo print a document from a USB memory device Machine Status screen Machine SetupAdmin Setting screen Browsing the machine’s status General settings You set Within Job Offsetting to On, Power SaverAdjusted here. Tray Confirmation Message is Adjustment Copy Setup Fax Setup Network Setup Authentication Adjusting the color contrast Optional Service Setting Color Standard and applies to Inner Temperature Condition The machineLSU Temperature Condition The machine Adjustment Color Tone Adjustment Activation Activates Printing a report Press the Setup tab Document Box ManagementDocument Box Management Fax Report Option Description Report ConfigurationMulti Send Report When you fax Clean Fuser Finding the serial number MaintenancePrinting a machine report Monitoring the supplies life Checking Document Box Cleaning your machineSending the toner reorder notification Redistributing toner Maintaining the toner cartridge Pull the corresponding toner cartridge out from the machine Replacing the toner cartridge Pull the corresponding toner cartridge out from the machine Expected cartridge life Replacing the imaging unit Maintenance Replacing the waste toner container Items Part Name Yield Average Maintenance PartsTo access SyncThru Web Service Managing your machine from the website Clearing document jams TroubleshootingTips for avoiding paper jams Roller misfeed Misfeed of exiting paper Tray Clearing paper jams Troubleshooting Optional tray Optional high capacity feeder If the paper is not feeding properly, pull the paper out Fuser area Paper inside the machine Paper jam in front of finisher Duplex unit areaStacker finisher Troubleshooting Paper jam at exit of finisher Understanding display messages Message Meaning Suggested solutions Finisher door is Message Meaning Suggested solutions Xxx tonerInstalled. Install it Reinstall Inside of scanner Message Meaning Suggested solutions Original paper jamMessage Meaning Suggested solutions Paper Jam in tray Duplex path Service Message Meaning Suggested solutions Replace with newSwitch is locked or Another problem Message Meaning Suggested solutions Solving other problemsTouch screen problem Paper feeding problems CLX-8385 Series PS as your Printing problemsCondition Possible cause Suggested solutions Condition Possible cause Suggested solutions Printing quality problems Curl or wave Condition Suggested solutions SkewMisformed Characters Copying problems Fax problems optional Scanning problemsSamsung Scan Manager Problem Common Windows problems Common Linux problems Common PostScript problems Installed in your system. Open the Unified Problem Suggested solutions Common Macintosh problems Supplies Ordering supplies and accessoriesAccessories DSK10T How to purchase Disconnect the power cord Installing accessoriesPrecautions to take when installing accessories Installing a memory module Select the Samsung CLX-8385 Series PS printer Select Device SettingsReplacing the Stapler Activating the added memory in the PS printer properties Enabling Fax feature after installing the fax Option kit General specifications Specifications Copier specifications Printer specifications Facsimile specifications optional Scanner specifications ADF Glossary FDI Jpeg Pstn Index FDI USB REV Software section Contents Using Windows Postscript Driver Using Smart Panel For a USB-connected Typical Installation Installing Printer SoftwareInstalling Software for Local Printing Select Typical installation for a local printer. Click Next Custom Installation Select Custom installation. Click Next Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Removing Printer Software Select the components you want to reinstall and click Next Click OK in the Install From Disk window Installing mono printer driver Printing to a file PRN Printing a Document Select Printers and Faxes Select your printer driver icon Printer SettingsSaved in My Documents Paper Tab Basic Tab Transparency Separator Scaling OptionsAdvanced Paper Options First Cover Raster Compression Color ModeGraphics Tab Font/Text Samsung Tab Using a favorite settingAdvanced Tab Using Help Printing Multiple Pages on One Sheet of Paper N-Up Printing Advanced Printing Poster Printing in the Type Printing PostersPrinting Booklets Selected Paper Size Printing on Both Sides of PaperChange percentage of your document Fitting Your Document to a Deleting a Watermark Using WatermarksUsing an Existing Watermark Editing a Watermark Creating a New Page Overlay Using OverlaysUsing a Page Overlay What is an Overlay? Advanced Using Windows PostScript Driver From the Direct Printing Utility window Overview Direct Printing UtilityPrinting Double-clickPrinters and Faxes Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer box SmarThru Office appears Using SmarThru OfficeScanning Fax Scanning Process with TWAIN- enabled SoftwareScan To Windows Scanning Using the WIA DriverWindows XP/Server Windows 2008/Vista Toner Level Printer SettingTroubleshooting Guide Understanding Smart Panel Changing the Smart Panel Program Settings Opening the Troubleshooting Guide Getting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Click Uninstall Installing the SmartPanelUninstalling the Unified Linux Driver Printers Tab Using the Unified Driver ConfiguratorPrinters Configuration Opening the Unified Driver Configurator Sharing Ports Between Printers and Scanners Scanners ConfigurationPorts Configuration Classes Tab Printing from Applications Configuring Printer Properties Click Properties Scanning a DocumentPrinting Files Adding Job Type Settings Using the Image Manager Tools Function Select Uninstall and click Uninstall Installing SoftwareUninstalling software Select Easy Install and click Install. Easy Install is Click Add on the Printer List Setting Up the PrinterFor a Network-connected For a USB-connected Layout Changing Printer SettingsPrinting a Document Paper Job SettingJob Accounting Graphics Front Cover Printer Features Advanced Options Optional Finisher Smart Color Back Cover Transparency SeperatorFront and Back Cover Option Duplex Printing Printing Multiple Pages on One Sheet of Paper Scanning with network ScanningScanning with USB Index Macintosh 42 uninstall