Vita-Mix XTG012 owner manual Cooling the motor, Solution #4

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7. Problem:

Solution #1:

• Machine is running irregular

Turn the machine OFF and ON again to reset

• Display panel reads garbage

the programming.

• “NO PROGRAM” is displayed when a

Solution #2

button is pushed

Reset the machine to its original factory

• Button pressed starts the wrong

settings. (Follow the instructions on page 7.)

program

Solution #3:

• Machine starts by itself

Try plugging the machine into a new outlet.

• A specific program button is defective

Solution #4:

• Machine was turned off for a day,

Call Vita-Mix Customer Service.

week or month and turned on, but

 

there is no power

 

• Machine did not work right out of

 

the box

 

• Machine works but no information

 

displayed on screen

 

• Program buttons run the blender on

 

the same speed

 

 

 

8. Problem:

Solution #1:

• Display panel reads

A new programming chip is needed. Call

CORRUPT DATA

Vita-Mix Customer Service.

 

 

 

9. Problem:

Solution #1:

• Machine stops in the middle of its

Plug the machine into its own power supply.

blend cycle and resets; display panel

Solution #2:

reads “VITA-MIX GENERAL

Make sure the machine is not running on a

PROGRAM” then “READY”

long extension cord.

 

 

Cooling the motor:

If the machine has overheated:

MOTOR HAS OVERHEATED REMOVE..

HOT SHUTDOWN

READY

The motor will stop and the message “MOTOR HAS OVERHEATED REMOVE THE CONTAINER, THEN PRESS START,” will scroll across the display window, while the words “HOT SHUTDOWN” will remain in the display window alerting you of the problem.

The machine will not run until the container is removed and the motor has cooled. Remove the container, shut the cover door and press the START/STOP button and run the machine for two minutes.

When the motor is cool, “READY” will appear in the display window.

If you cannot fix your machine with these suggestions, technical help is available by calling 800-4DRINK4 (800-437-4654) or 440-235-0214. Outside the United States and Canada contact your local Vita-Mix Dealer or contact Vita-Mix International at +1-440-782-2450, Email international@vitamix.com or visit us at www.vitamix.com/foodservice.

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Contents Blending Station MP Important Safeguards Figure a Blending Station MP Ontrol PanelSpeed Control High/Low PulseCannot be cleared NORM, WARM, HOT, a usage count and a total.Turn the machine on Remove the container from the machine Turn the machine onCustom Two-Part Lid Id AssemblyOne-Piece Lid optional Cover with Removable Hinge DesignPush until back of cover is seated against the Motor Base Back CoverPreparing the counter area Do not strike the blender when removing from the counterElectrical requirements VAC 50/60 Hz 15 AmpsBlending Station dimensions Counter Gasket Gasket Installation InstructionsNever start the motor before the container is in place Lending TipsNstructions Remove the container, pour, garnish and serve the drink PRE-SET ProgramDesired speed Until the desired speedRetainer Nut Removal Do not force. Do not attempt to disassemble blade assemblyItem# Part Arts List#15569 #15567#1159 #15574 #15575 Care Note Are and CleaningControl Panel Motor BaseLid Cover DoorContainer Do not soak the blade agitator assemblyPecifications Power RequirementsBlending Station MP On-Counter Blending Station MP In-CounterProblem Solution #1 Top nine problems you can fix on your ownSolution #2 Solution #3Cooling the motor Solution #4Arranty Limited WarrantyErvice Contract Usher Road, Cleveland, Ohio 44138-2103 USA Foodservice Division