Kenmore 790.99012 manual Occurrence, Possible CAUSE/SOLUTION, Solutions to Common Problems

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Before You Call

Solutions to Common Problems

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

OCCURRENCE

Range is not level.

Cannot move appliance easily.

Appliance must be accessible for service.

Surface element too hot or not hot enough,

Surface element does not heat.

Oven does not operate,

Entire appliance does not operate.

Oven light(s) does not work.

POSSIBLE CAUSE/SOLUTION

Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range until the rack is level. When range is level, cooktop may appear out of alignment if countertop is not level (See the Range Installation Instructions).

Weak, unstable floor. Be sure floor is level and can adequately support range. Contact a carpenter to correct sagging or sloping floor.

Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are square and have sufficient room for range clearance.

Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.

Contact builder or installer to make appliance accessible.

Carpeting interferes with range. Provide sufficient space so range can be lifted over carpet.

Incorrect surface control setting. Make sure the correct control is set for the surface area you wish to heat.

Light-weight or warped cookware was used. Use only flat, evenly balanced, medium or heavy-weight cookware. Flat pans heat much better than warped pans. Cookware materials

and weight of the material affect heating results. Heavy and medium-weight pans heat evenly. Because light-weight pans heat unevenly, foods may burn easily.

No electrical power to the appliance. Check steps under "Entire Appliance Does Not Operate" in this "Before You Call" checklist.

Be sure the oven controls are set correctly for the desired function. See "Setting Oven Controls" or "Entire Appliance Does Not Operate" in this "Before You Call" checklist.

The time of day must first be set on the clock in order to operate the oven.

Make sure electrical cord/plug is plugged tightly into outlet.

Service wiring is not complete. Call 1-800-4-MY-HOME® (See back cover).

Electrical power outage. Check house lights to be sure. Call your local electric company for service.

Burned-out or loose bulb. See "Replacing Oven Light" section in this Use & Care Guide to replace or tighten the bulb(s).

Electrical power outage. Check house lights to be sure. Call your local electric company for service.

_,_ :,,_

,_,,_'_ _/:_',_

Oven smokes excessively during

Meat

is too close

to

the

broil element.

Reposition

the rack

to provide more clearance

broiling.

between

the meat

and

the oven broil element.

 

 

 

 

 

Meat

is not properly

prepared.

Remove

excess fat

from meat.

Remove

remaining fatty

 

edges

to

prevent

the

meat from

curling,

but de not

cut into

the

lean of

the meat.

Broiler Pan used without the Broiler Pan Insert or insert is covered with foil. DO NOT use the

Broiler Pan without the Broiler Pan Insert or cover the insert with foil.

Broiler Pan, Broiler Pan Insert or grease build-up undeneath the 6th rack position. Clean grease from below the 6th rack position. Excessive smoking is caused by a build-up of grease or food spatters. If the Broiler Pan and insert is used often, clean these on a regular basis.

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Contents Models Electric Range Estufa ElectricaContents Important Safety Instructions Important Instructions for Cleaning Your Range Important Instructions for Using Your CooktopImportant Instructions for Using Your Oven Self Cleaning OvensSerial Plate Location Product RecordBroilPan Insert IndicatorLight Colorwillvaryby modelBddgl Dual Surface RadiantElementAbout the Ceramic Glass Cooktop Setting Surface ControlsFeature Overview HtfrontSurface Cooking Settings Operating Single Radiant Surface Elements Esec Hot Element Indicator Message HEEsec Error Indicator Message Er Esec Lockout FeatureBridge Surface Radiant Element Operating the Dual Surface Radiant ElementTo Operate the Dual Surface Element Panissmallerthan To Operate the Bridge Surface ElementCurvedandwarpedpan bottoms Operating the Warmer Warm & Ready TM Zone TemperatureSurface Cooking Recommended Rack Positions For Broiling Baking & Roasting Before Setting Oven ControlsAir Circulation in the Oven Arranging Oven RacksArranging Warmer Warm & Ready TM Drawer Rack Positions Temperature SelectionWarmer Drawer Indicator Light Drawer ControlsMinimum and Maximum Control Control Pad FeaturesPad Settings Instructions Press Display Setting the ClockBake Hour Kitchen TimerPress Display To set the controlPressdisplay Consumer Defined Control FeaturesSetting Oven Lockout Feature InstructionsFor 7seconds Defined Control FeaturesSetting Silent Control Operation Stop Time @ Clean Preheat Setting Oven ControlsSetting Preheat To set the Preheat temperature for 350FTo set the Bake Temperature to 350F Setting BakeTimes each minute until Setting Timed BakeWhen the timed bake time runs out Bake Oven Cook TimeInstructionspress Setting Delayed Time BakeWhen the set bake time runs out Broiling Times and Searing Grill To set the oven to broil at the default setting 550FCategory Setting the Food Categories FeaturesRecommended Cakes Breads Foods to be Cooked in eachGeneral Convection Bake Instructions Setting Convection BakeTo set the oven for Convection Bake Temperature to 350F Benefits of Convection BakeAdhere to the following cleaning precautions Preparing for the Self-Clean CycleStopping or Interrupting a Self-Cleaning Cycle To Start the Self-Clean CycleQQQ To Start the Delayed Self-Clean CycleTo adjust Oven temperature Lower Adjusting Oven TemperatureTo adjust the oven temperature higher Stai nless Steel, Ch tom e Surfaces How to CleanFor heavy, burned on soil Cleaning Recommendations for the Ceramic Glass CooktopPlastic or foods with a high sugar content For light to moderate soilTo Replace Oven Door Do not use the following on the ceramic glass cooktopRemoving and Replacing the Oven Door To Remove Oven DoorTo Replace the Oven Light Oven LightsRemoving and Replacing Warmer Warm & Ready TM Drawer To Operate the Oven LightsOccurrence Possible CAUSE/SOLUTIONSolutions to Common Problems Esec displays - message Foods for Convection Bake pad *Decrease Normal cook time by Cooking TablesRib Roast w/Gravy contd Apple Bourbon Pie contd SU-HOGAR sM MY-HOMEP.m. Sat LE-FOYER Mc
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