•Are the plumbing connections new, causing discolored or
•Have the ice cubes been stored too long? Threw old ice away and make a new supply.
•Does the freezer and ice storage bin need to be cleaned? See "Cleaning" or "Ice Maker and Storage Bin."
•Has food in the freezer or refrigerator been wrapped properly? Use airtight,
•Does the water contain minerals (such as sulfur)? A filter may need to be installed to remove the minerals.
Is there a water filter installed on the refrigerator? Gray or dark discoloration in ice indicates that the water filtration
system needs additional flushing. Run additional water through the water dispenser to flush the water filtration system more thoroughly (at least 2 to 3 gal, [8 to 12 L] or 6 to 7 minutes initially). Discard discolored ice.
The ice dispenser will not operate properly
Ice storage bin difficult to remove
Is the ice storage bin difficult to remove (on some models)? Select "cubed" ice. Using a sturdy glass, quickly depress and release the ice dispenser lever. Open the freezer door, depress the release button on the ice storage bin and lift upward, See "Ice Maker and Storage Bin."
The water dispenser will not operate properly
Has the water system not filled? The water system needs
to be filled the first time it is used, Use a sturdy container to depress the water dispenser bar until the water begins to flow, Flush the water system by dispensing and discarding
2 to 3 gal. (8 to 12 L) of water. Cleaning the system will take approximately 6 to 7 minutes and will help clear air from the line. Additional flushing may be required in some households, See "Water and Ice Dispensers."
Is the water shutoff valve not turned on or the water line
connected at the source? Make sure the water shutoff valve is turned on and the water source is connected to the refrigerator. See "Connect the Water Supply."
Is the water shutoff valve clogged or incorrectly installed?
•Is the freezer door closed completely? Push the door firmly shut. If it will not shut all the way, see "The doors will not
close completely" later in this section.
Is the ice storage bin installed correctly? The bin should sit
level. Remove and replace the bin in the door making sure it is properly aligned and snapped securely into place. See "Ice Maker and Storage Bin,"
Has the wrong ice been added to the bin? Use only cubes produced by the current ice maker. If other cubes have been added, remove all cubes and check to see that none have
See "Connect the Water Supply." If clogging or installation is not a problem, call for service or contact a plumber,
Is there a kink in the home water source line? If you find or
suspect a kink in the water line, contact a licensed, qualified plumber.
Is there a water filter installed on the refrigerator? The
filter may be clogged or incorrectly installed, First, check the filter installation instructions to ensure that the filter was
installed correctly and is not clogged, If installation or clogging is not a problem, call for service.
| become | stuck in the delivery chute, |
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• | Has the | ice frozen | in the ice storage bin? Shake the ice |
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| object. You could damage the ice storage bin. |
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• | Is ice stuck in the delivery chute? | Clear the ice from the | • | Is an ice cube stuck | in the chute | and holding | the | trap | |||
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| Is there a water filter | installed on the refrigerator? | The | |||
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ice? Stop | dispensing | ice. Change the ice button | from | to drip. Additional flushing may help clear air from the lines, | |
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"crushed" | to "cubed." | Depress the ice dispenser | lever using | ||
to 72 hours, | |||||
a sturdy glass. If cubed ice dispenses correctly, depress the | |||||
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button for | "crushed" | ice and begin dispensing again. See |
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"Water and Ice Dispensers,"
•Is there ice in the storage bin? See "The ice maker is not producing ice or not enough ice" earlier in this section,
Has the dispenser lever been held in too long? Release dispenser lever. Ice will stop dispensing when the lever is held in too long. Wait 3 minutes for dispenser motor to reset before using again. It is best to take large amounts of ice directly from the ice storage bin, not through the dispenser.
Water flow from the dispenser decreases noticeably
Is there a water filter installed on the refrigerator? The filter may be full or incorrectly installed. Remove the water filter cartridge. See "Water Filtration System," Operate
the dispenser. If the water flow increases noticeably, replace the filter.
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