Generac Power Systems 004992-0, 004992-1 Troubleshooting Points, Problem Cause Correction

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Section 5 — Troubleshooting

Guardian 40kW Liquid-cooled Generators

TROUBLESHOOTING POINTS

PROBLEM

CAUSE

CORRECTION

Engine won’t crank.

1.

15 amp fuse blown.

1.

Replace fuse.

 

2.

Loose or corroded or defective

2.

Tighten, clean or replace

 

 

battery cables.

 

battery cables as necessary.

 

3.

Defective starter contactor.

3.

Replace contactor.

 

4.

Defective starter motor.

4.

Replace starter motor.

 

5.

Dead or Defective Battery.

5.

Remove, change or replace battery.

 

6.

4 amp fuse blown.

6.

Replace fuse.

 

 

 

 

 

Engine cranks, but won't start

1.

Out of fuel.

1.

Replenish fuel.

 

2.

Fuel solenoid (FS) is defective

2.

Replace solenoid.

 

3.

Open Wire #14 from Engine Control

3.

Reconnect wire.

 

 

circuit board.

 

 

 

4.

Spark plugs defective.

4.

Clean, regap or replace plugs.

 

 

 

 

 

Engine starts hard, runs rough.

1.

Flame arrestor (air cleaner) plugged or

1.

Clean or replace as needed.

 

 

damaged.

 

 

 

2.

Plugged fuel line.

2.

Unclog fuel line.

 

3.

Defective spark plugs.

3.

Clean, regap or replace plugs.

 

 

 

 

 

Engine starts, then shuts down.

1.

Engine oil level is low.

1.

Check oil and add oil as needed.

 

2.

Engine is overheated.

2.

Check cooling system for leaks.

 

3.

Defective Low Oil Pressure Switch

3.

Replace switch.

 

4.

Defective Coolant Temperature Switch

4.

Replace switch.

 

5.

Defective Control Module circuit board.

5.

Replace board.

 

6.

Coolant Level is Low.

6.

Repair leak - Add coolant.

 

7.

Defective Low Coolant Level Switch

7.

Replace Switch.

 

 

 

 

 

AUTO/OFF/MANUAL Switch at,

1.

Defective AUTO/OFF/MANUAL switch

1.

Replace switch.

OFF engine continues to run

2.

Open/disconnected wire #15A between

2.

Reconnect/close wire.

 

 

AUTO/OFF/MANUAL switch and Control

 

 

 

 

Module circuit board.

 

 

 

3.

Defective Control Module circuit board

3.

Replace board.

 

 

 

 

 

No AC output from generator.

1.

Check main line circuit breaker.

1.

Reset to ON or CLOSED.

 

2.

Check circuit breaker & fuses.

2.

Reset and replace, if necessary.

 

3.

Transfer switch set to NORMAL position

3.

Set to GENERATOR position.

 

4.

Generator internal failure.

4.

Contact an authorized service dealer.

 

5.

Thermal circuit breaker open.

5.

Auto-reset - Wait 5 min. and

 

 

 

 

attempt restart.

NOTE:

Under normal operating conditions, if repair of generator set or replacement of any parts is necessary dur- ing the warranty period, you must contact an authorized service dealer. Failure to have the repair or replace- ment performed by the authorized service dealer will result in non-coverage of warranty repair cost.

Generac® Power Systems, Inc. 23

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Contents Liquid-cooled, Prepackaged Standby Generators ‹ HOW to Obtain Service ‹ Operation and MaintenanceIntroduction ‹ Read this Manual ThoroughlyTable of Contents General Hazards Electrical Hazards Generator Transfer SwitchAutomatic System Operation Generator AC Connection Systems‹ 1.7.2 High Coolant Temperature Switch ‹ 1.7.1 LOW OIL Pressure Switch‹ 1.7.3 LOW Coolant Level Switch Generator Fuel SystemLifting the Generator UnpackingReconfiguring the Fuel System Specifications‹ 1.10.1 Generator Specifications ‹ 1.10.2 Engine SpecificationsBefore Installation Torque SpecificationsEngine OIL Recommendations Coolant RecommendationsGenerator Mounting Support Generator LocationBasic Standby Electric System ‹ 2.1.1 Nfpa StandardsTotal Circuit Isolation Method Emergency Circuit Isolation MethodGenerator AC Neutral Connections Battery Installation Transfer Switch Signal Connections‹ 2.9.1 PRE-PACKAGED ATS ‹ 2.9.2 GTS-TYPE ATSPreparation Before START-UP ‹ 3.2.1 AUTO/OFF/MANUAL Switch Using AN Engineered GTS Transfer Switch‹ 3.2.2 Fault Indicator Leds Control Console Components‹ 3.2.5 SET Exercise Time Switch Engine Governor AdjustmentsManual Transfer START-UP ‹ 3.2.6 System Ready LEDWeekly Exercise Cycle Automatic OperationChecking Fluid Levels Overload Protection for Engine DC Electrical SystemCooling System ‹ 4.5.8 Check FAN Belt ‹ 4.5.2 Check Battery‹ 4.5.9 Inspect Engine Governor ‹ 4.5.1 Check Engine OIL Level‹ 4.6.1 Cleaning the Generator Miscellaneous Maintenance‹ 4.5.11 Changing the Engine AIR Cleaner ‹ 4.5.13 Coolant Change‹ 4.6.4 Battery Replacement ‹ 4.6.3 Battery MaintenanceService Maintenance Interval Information Scheduled MaintenanceLevel Maintenance Level Problem Cause Correction Troubleshooting PointsElectrical Data Electrical Data Electrical Data Electrical Data Carrier Rear Bearing Hold Down Battery Assy WireBoot Battery Cable Battery Post Covwer BlackSee Latch Detail Assembly BASE-DOOR Ground Wire Assy GRD Wire 99HSBIntake Duct HSB Duct Discharge RH FrontGenerac Power Systems, Inc Control BOX HSB Assy 2A 12V UL BatteryCover Front Panel HSB Cover TOP Panel HSBGenerac Power Systems, Inc ASSEMBLY, Resistor COVER, Flywheel AccessFlexplate 3.9L HSB MACHINING, 3.9L EnginePump Radiator Copper Brass Tank Coolant RecoveryVENTURI,3.9L Cryslr HSB 22FAN Radiator Support L/H SideTo Engine Hold Down AIR Cleaner Base AIR Cleaner PlatePlate AIR Cleaner TOP Flange Fuel InletLeads Rotor 390 40KW 1P Direct HSB Rotor 390 30KW 1P Direct HSBSTR-390--40AD HSB 433MM LONG3.9L Chrysler Rear Bearing Carrier 390/DRCTOUT NUT TOP Lock FL M12-1.75WYE, Pipe 3.9L Chrysler Exhaust Flange 2 PipeInstallation Diagram Guardian 40kW Liquid-cooled Generators Guardian 40kW Liquid-cooled Generators This Warranty Shall not Apply to the Following